Silk Pillowcase Anmeldelser 

The pillowcase feels really nice using it now haaa only thing I think needs improving is the time it takes to arrive but reading into it I think they are a very small business if you go on lookfantastic they sell silk pillowcases for 80 pounds so these are far more reasonable. Me and hubby have had saw necks from our pillows and thought we’d get these as they matched our blanket time will tell but they are a lot cheaper than other brands.

Such a wonderful customer care service.
I wasn’t entirely sure that I had ordered the correct colour way, and Michelle has been super helpful.
The silk is gorgeous and of a high quality.
I will be recommending to friends and family as this product is great value for money.
Many thanks
Debbie

I bought my first pillowcase from this company and whilst the pillowcase is ok the colour does not tie in with my bedroom colours. IVORY I ordered and pale yellow is what I got. The yellow tones are so bright that you couldn't even describe it as a deep cream. Bitterly dissapointed I messaged the company and sent photos. Ive not heard back and I sent another message but todate nothing. So this is why I gave one star . I will also not be ordering again as I feel I have been ignored .

I was more than happy with my first order at Christmas. Swift delivery and pillowcases were as advertised. I ordered an additional pillowcase and silk bobbles recently following recent surgery. The delivery was handed over to a neighbour (who refuses to hand the parcel over to me and refuses to handover any other neighbours properties). All I keep getting from the company is that they delivered it to the neighbour who agreed he would take the parcel in for me. Of course he would agree. He doesn’t give neighbours their parcels. Sadly, I’ve no option but to pursue this criminally for my neighbouring and also via the small claims court against Silk Pillow Cases. It’s a shame as I received excellent service and delivery from my first order at Christmas.

Lovely pillowcases but ridiculous delivery times. I have just placed my second order and im waiting over a week for it to be even despatched. My first order was delivered in a similar time frame but I mistakenly thought it may have been a one off. When I followed up with customer service last time, I got no apology nor explanation. Just not good enough.

I ordered a set of pillowcases as a gift for my 12th wedding anniversary. The colour I picked was not in stock and when I contacted silk pillowcase to see if it would arrive in time they were honest and upfront that it wouldn't, and also happy to replace the order with a colour they could expedite to me, despite it not being possible to stop my first order going through, so trusting me to send that one back. The replacements arrived in time. The quality is excellent, with the silk thick and heavy. Would not hesitate to recommend them or to go back.

I ordered the pillow cases as a birthday gift but i didn’t realise that it wouldn’t arrive in time i contacted Michelle and she very kindly changed the delivery to 1st class post with no extra cost to me. I received them today and the gift box and quality of the pillow cases is beautiful. I’d definitely purchase again and a huge thank you to Michelle 😊

Unfortunately I am still waiting for my Pillowcase which I ordered on the 16th November. (Order 18817). I contacted the supplier (Michelle at Silk pillowcase) and after an initial response to my query have not heard anything back to date.
Update.....
Hurrah. My order arrived this morning. I have yet to assess the quality. But it appears ok. Michelle called last night to explain the delay so thank you.

Service was good, hence the 2 stars. I do try to support small businesses if i can. The first pillowcase was poorly made, frayed around the seams by the zip and part of that seam hadn't been sewn properly and there was a large gap. This was replaced quickly but I had to pay postage costs. The second, replacement pillowcase looked okay when it arrived - at least the edges weren't frayed and the seams were all sewn properly without gaps. It felt nice to sleep on.
After the first wash ( machine at 30 °) it started to lose it's sheen and silkiness, and after about 6 washes it looked and felt like any ordinary pillowcase. After around a year, ( I'm not sure how long they are supposed to last for) the seams started to fray around the zip especially around the pull bit on the zip which made it hard to zip up. After another 6 months the zip came away completely. It looks like it's poorly stitched with very little material allowed for the seams. It's now in 2 bits - the pillowcase, and the zip.
Very disappointing. Sadly, I wouldn't buy from here again.

Had such a wonderful experience with calidad- amazing customer service (thank you Michelle!) And the pillow cases are worth every penny!

Top quality, love that it is a small family run company. I’ve bought other silk pillowcases and the Calidad ones are top notch! Thanks

Excellent service! Great communication and speedy delivery. The silk is so soft and products are absolutely gorgeous. The accompanying information is well put together and very helpful. I bought two masks for work and a pillow case which I used last night for the first time and it has made such a difference! It was lovely and cool to sleep on and my hair looked really good this morning. I will absolutely be buying more so I’d better get saving now for the full bedding set!! I really don’t want to go back to using anything else now. Thank you so much Michelle and family, you’ve done a fabulous job and I am so happy with my purchase!

Excellent customer service email communication and super fast delivery; Arrived within 24 hours of placing the order! As a secondary school teacher, I will be wearing a face covering for hours at a time and this feels silky (literally) soft and no doubt will be very comfortable when I wear it on Monday 8 March 2021. Many thanks to Michelle and the Calidad Home Community.

This is a fantastic company and I love my silk pillowcases - beautifully made and in such gorgeous colours. They arrived almost the next day and were well packaged. I am now totally converted to silk bed linen. Michelle and her team are so professional and friendly. The personal customer service I received was second to none and I would highly recommend their company and silk products. Thank you!

I purchased a white silk pillowcase for my wife's birthday and she loves it. I did purchase a similar pillowcase from 'Blissy' worst customer experience ever...! What a difference buying from here was, with superb communication and fast delivery. Packaging was really well presented too, keep up the good work.

Easy ordering, very fast delivery, great communication, item is as I expected, would recommend and will purchase again.

I think this pillowslip is a con. Truly, a crisp, starched cotton one is just as good. I stupidly purchased one and quite honestly it is no different to any other pillowcase. It is a case of the Emperor’s new clothes!

Just had my second pillowcase delivered , outstanding excellence! Can’t believe how luxurious these feel. Hair and skin feels so different on waking ! Perfect gifts and perfect product ! Thank you 😊

Products beautiful! Service excellent!
Thank you so much.

This pillowcase really does make all the difference to my hair and skin. I’m saving up to get more for me and as gifts.