airSlate SignNow Anmeldelser 

3.205
•
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

SignNow is great for getting multiple signatures when everyone can't be in the same place at the same time. It makes getting documents signed faster, easier, and convenient. The template function can... Se mere

Bedømt til 5 ud af 5 stjerner

IT WAS SIMPLE TO LEARN AND EASY TO USE, AND WE HAVEN'T HAD ANY ISSUES SO FAR WITH USING IT. IT'S ALSO GREAT THAT ALL YOUR PREVIOUS JOBS STAY ON HERE TO GO BACK AND REFERENCE TO IF NEED BE AFTER THEY'V... Se mere

Bedømt til 4 ud af 5 stjerner

Really good for sending documents to sign by another person. Would get 5* if I could use SignNow to sign other peoples documents and return them.

Bedømt til 4 ud af 5 stjerner

I´ve used signow for years now, I´m very familiar with how it works. Some things need improvement: every filed I´m either completing or setting up for the client to complete, moves with me around the... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Skrevet af virksomheden

signNow is an eSignature solution that enables business to be conducted anywhere and anytime and, on any device. SMB friendly, intuitive UI and API, transparent pricing, 24/7 Support. All paid plans include unlimited number of users.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(3.205)

109 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

My price increased from $12 per year to…

My price increased from $12 per year to $180 per year out of nowhere and now there is also a 100 document cap. This is a predatory price increase

3. maj 2025
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Matt hi and apologies for the confusion incurred!
We do not actually have a plan that would be $12 per year. Most probably, you referring to $12 per month under annual commitment. And $180 is another, higher-tier plan.
Both have a 100 cap though, that is correct.
We've just request more information through Trustpilot internal form. Please let us know your email (the one which is your login in signNow), we'll check records on our end and will get back to you with the suggestions on how your current plan may be adjusted.
Thank you in advance for your cooperation!

Bedømt til 1 ud af 5 stjerner

Dishonesty and lack of fee transparancy

I'm very disappointed with SignNow. I paid $96 for a yearly plan and they charged me again for another $96 8 months later saying I've used up all the "free invites" included in the plan. There is no information provided at signing up about limited invites and they charge $0.96 for every invite after the so called Free invites.I found this very dishonest and unfair. They also never informed me about the extra charge. I contacted them but it went nowhere. I would not recommend it to anyone.

17. april 2025
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Yan hi and apologies for the inconvenience and miscommunication!
We've just sent you a request for more information via TrustPilot internal form.
Please let us know your email when you have a minute. We'll check our records and the usability stats for your account and will get back to you with the explanation and all the possible options. Thank you!

Bedømt til 1 ud af 5 stjerner

Feature gatekeeping rip off

As an IT professional the price vs value is absurd for all e-signature platforms when comparing to features of other services, but Airslate intentionally gatekeeps simple features you would expect to be included and uses links to roundabout support pages that are just advertising. Anyone using this platform should switch to another simply due to the hidden fees in the 100 annual invite limit, that then automatically charges more than what the annual subscription costs every time you use another 100, which doesn't pool under multilpe seats. Scumbag design.

3. april 2025
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Apologies for the confusion incurred, Craig!
Could you please tell us more about "gatekeeping simple features"? Which features exactly you wanted but did not get? (If we understood that part correctly)
Regarding the seats we would like to clarify one recent and rather important change: since this year on, each subscription in signNow has unlimited seats, meaning you can invite colleagues to join the same subscription.
If you know (at least approximately) the number of seats and the volume of signatures you would need per year, we really recommend you email us (support@signnow.com) and we'll do our best to offer you a plan that would suit your needs.
Once again, apologies for any inconvenience and/or miscommunication!

Bedømt til 1 ud af 5 stjerner

The subscription details are misleading…

The subscription details are misleading and not clearly shown on their site.They only offer 100 signatures per year, which isn’t enough if you’re using it with a team.After that, they charge $3.50 per signature—way too expensive.This info is buried in a single FAQ, not shown clearly upfront.I ended up stuck after rolling it out to my team, not realizing the limit.I wouldn’t recommend using it.

Answer for Reply - It is not about batch, it is about hiding information. Nowhere it is written that there are only 100 signatures free in one year except on one FAQ at the bottom. Just wanted to ask the product manager- how many time does he/she takes a decision after reading FAQs. It is called concealing the information.

25. marts 2025
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Apologies if any confusion or misunderstanding caused!
We realize this is probably too late, still would like to clarify an important detail:
100 signatures come in batches, actually. Once you and your team are over the first 100, the extra charges are not per each new signature used. The second charge would take place once you've used up another 100, only then.

Bedømt til 1 ud af 5 stjerner

Hidden additional pricing per signature makes this a hard NO

What they don't tell you is that even if you buy a Business Premium subscription, you only have a limited number of "invites to sign" that you can send. In fact even if you pay nearly $400 AUD a year you can only send 100 invites. Afterwards you need to pay for batches of 100 signatures for $180 each. It's an incredibly scummy product that hides its pricing from prospective customers and profits from simply not being as expensive as DocuSign.

The product itself is not that straight forward to use. I would recommend people reading this review to instead look at Google Workspace (which you get email, Gemini and cloud storage with) for far less than what they are charging for

23. marts 2025
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Kevin hi and apologies if any confusion or inconvenience incurred due to our pricing.
We would like to clarify one rather important detail re our pricing logic though:
The second charge (for extra 100 invites) goes only after you've used up all 100, not in advance. You don't have to purchase that second batch in advance, actually.

Bedømt til 5 ud af 5 stjerner

Exactly what I needed & The free trial is really free

Their free trial is exactly as it says it is-free. You can upload a document, very easily drag and drop if you want a signature, date, etc throughout your document. It sends it to all recipients and gives you a final copy. If I ever need to make files to be signed often I would come to SignNow to purchase a subscription! They even auto-generate a sort of CRM for you and organize tasks for yourself and others to do and has an inbox feature which I am not sure how it works but seems like it could be useful. They even have an option to notarize your documents. Very good experience. Just what I needed. Thank you!

21. marts 2025
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Many thanks for your detailed feedback, we really appreciate it!

Bedømt til 1 ud af 5 stjerner

SCAM

First they lure you in with a starting price of $8/month which actually means $96 upfront for a year. The real monthly price is around $24 for the most simple package they offer. Fine. What they don't mention is that even paying $96/year or $24/month, all you really have access to is 100 document signatures FOR LIFE. After that they will charge you 96 cents per sent document, to be paid in bulk after you've sent 100 additional documents. They claim this isn't fraudulent as it is mentioned in their FAQ's, but it is hidden away in the last drop-down question and not prominently featured in the tier pricing presentation. It begs the question, what exactly does one get when paying the monthly fee of $24/month? AVOID AT ALL COSTS.

31. januar 2025
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Apologies if any confusion, TR!
We would like to clarify several inconsistencies here:
$8 per month is the price under annual contract, that is correct. The same plan but with month-to-month payments costs $20 per month, not $24.
And the most important part: 100 document limit is PER YEAR, not for life (that would have been insane, of course). For most of small and even some of the mid-sized businesses that's exactly the average amount of documents they use per year.
We apologize if these conditions were not immediately clear!

Bedømt til 1 ud af 5 stjerner

Rug pulled after 2 years...

Rug pulled after 2 years...

We have been a customer for 2 years and all of a sudden, they changed their pricing structure to 'benefit' their clients. 30x price increase for us with no advance warning.

Support not able to help.

Great, an integral part of our process, which we decided to trust and rely on, just became my least favorite company. Nice one!

13. oktober 2024
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Isaiah hi! We've just sent you an internal request form via TrustPilot here. Please let us know your email or the number of your ticket with our Support if you have one.
We'll see what can be done ASAP. Thank you.

Bedømt til 1 ud af 5 stjerner

could not send me the verification…

could not send me the verification email so could not sign in at all waste of half an hour

15. august 2024
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Rosie hi and apologies for any inconveniences incurred!
Please email us more details (to support@signnow.com), we'll check records on our end and let you know ASAP.
Thank you!

Bedømt til 1 ud af 5 stjerner

Ok service, big data privacy concerns

The company services are ok, although somewhat pricey. One star because they don't let you delete your credit card info unless you close your account. I barely think that is legal.

Response to reply: I have paid for a full year in advance. There is no need for you to store my cc in the meanwhile. It is my data and I want it deleted while keeping the product. This is NOT common practice.

3. august 2024
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Hi there! Not sure what you mean, to be absolutely honest.
When you have an account with us, we need your credit card data to charge it for the service (monthly or annually, whatever you prefer).
Once you decide you don't need it any longer -- the account is deleted, subscription canceled, credit card data removed.
This is how all online (paid) services operate, actually. And we assure you this is absolutely legal.
If you want to switch to another payment method, change card details or anything else, please email support@signnow.com, we'll assist you on a same day.

Bedømt til 1 ud af 5 stjerner

Limited and No Team Oversight

I was told I would have unlimited signing and that I could oversee anything my team was doing. I signed up for a year and now discover that I cannot see what my team is doing even though I did select that option when I created the team. And to my surprise, I discover I only get 100 signatures a year!! That's several dollars per signature that I've paid and no refund is possible if I cancel!

28. juli 2024
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Dorothy hi! We've just sent you an internal request via TrustPilot here, could you please let us know your email associated with the signNow subscription? We will check records on our end and get back to you ASAP. Thank you.

Bedømt til 1 ud af 5 stjerner

Can not close your own account out.

Only used it once but was uncomfortable with my personal files being stored on somebody else's servers. Upon deleting and closing the account I was informed that my account was administrated by somebody else, who ????
I was the only person on or using this account taken out by me. I

8. juni 2024
Uopfordret anmeldelse
airSlate SignNow-logo

Besvarelse fra airSlate SignNow

Darren hi! We've just sent you an internal request form via TrustPilot here. Please let us know your email, the one which was your login in signNow. We'll check the status on our end and then provide a detailed explanation for you. Thank you for your cooperation.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere