This is not traditional insurance, it's really not insurance at all. It's a matter of wether they decide to cover an expense or not. Usually not. The only thing you can count on with them is taking yo... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
everyone that I spoke with at SideCar has been very helpful. I wasn't used to this type of insurance coverage and they did a good job of helping me to understand how they're able to save money. . They... Se mere
Thank you sidecar Health y'all are awesome. I was able to get in to see a dermatologist and was able to finely get some relief for my eczema that has gone everywhere on my body. Thank you so much agai... Se mere
It’s a very different way of providing insurance but it is consumer driven and very educational as far as how different providers charge vastly different prices for care. The learning curve is more t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Sidecar Health is an ACA-compliant employer sponsored major medical plan with no networks, no prior auths, and no surprise costs.
Kontaktoplysninger
3,9
God
481 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
It is very quick and easy to chat with a customer service rep by phone or virtually on the website. Every time I have questions, I can get answers within minutes!
3. februar 2023
Uopfordret anmeldelse
Pleasantly Surprised
I understand that I'm paying way less than a normal insurance plan because I don't get quite as much coverage etc... but I just took my kids to the doctor for their wellness checkup, one kid got a couple shots, and not only was it free, but I got paid 160$ because I was charged less than SideCar's reimbursement amount.. Amazing :)
31. januar 2023
Uopfordret anmeldelse
Great coverage, with or without primary insurance
I originally got Sidecar to cover some expenses until my company insurance policy kicked in, but ended up keeping my Sidecar because it was helping so much. I now put all of my co-pays on my card and they always cover me. I've had quite a few routine trips to the doctor and this has been more than worth it to me.
22. januar 2023
Uopfordret anmeldelse
A very happy customer!
Sidecar works great for me and my wife. We are relatively healthy in our early 60's but we do have quite a few doctor visits throughout the year. The costs are lower than we expected to be able to get when we retired. The biggest drawback is not on Sidecar but the health providers. Why can't they give you the option of getting your itemized statement without such a hassle? It truly is the worst part of the experience but, like I said, that's not on Sidecar.
10. oktober 2022
Uopfordret anmeldelse
Good luck getting paid for claims
After submitting all of my paperwork they kept telling me that they needed my medical records, even after I uploaded them. They used this as an excuse not to process my claim. Total scam artists. Good luck collecting on any claims.
12. januar 2023
Besvarelse fra Sidecar Health
Hi Alexander, thanks for sharing your feedback with us. We’ve gone ahead and requested some more information via Trustpilot so we can be sure to address everything you’ve mentioned above. In the meantime, you can always reach out to our Member Care Team via phone or live chat.
They're right!
They're right! Health Insurance like it should be. I feel in good hands — even in emergencies!
1. januar 2023
Uopfordret anmeldelse
Awesome Service
I really enjoy using this service. I was in between health insurance and needing something to get me through 4 months without health insurance at a time when I was experiencing some medical issues. This service was a life saver. It has been very easy to use and the compensation for procedures/visits has been very fair. I like this so much that I am keeping this to supplement my high deductible health insurance plan.
5. januar 2023
Uopfordret anmeldelse
Was surprised at how easy the process…
Was surprised at how easy the process was to submit claims!
31. december 2022
Uopfordret anmeldelse
Love my coverage with Sidecar!
Super easy, straightforward care. Covers everything I need it to and I'm able to offset my premium nearly every month. I've been with Sidecar for about 3 years and I absolutely love it.
30. december 2022
Uopfordret anmeldelse
Great Experience!!!
Great to see you can submit all documents and have a credit applied to your account in about a week for a procedure like this!
28. december 2022
Uopfordret anmeldelse
Does not make it easy log in on phone
Does not make it easy to log in on phone
24. december 2022
Uopfordret anmeldelse
Sidecar Is a Lifesaver!
This has been a lifesaver for costs for our medically fragile child. We love Sidecar and recommend it highly.
23. december 2022
Uopfordret anmeldelse
Just signed up
Just signed up. Easy to navigate through this app
19. december 2022
Uopfordret anmeldelse
Sidecar is fantastic
Sidecar is fantastic, I tell all my friends about it when they complain about insurance being expensive or a pain to deal with.
15. november 2022
Uopfordret anmeldelse
I am very grateful for the help that…
I am very grateful for the help that Leanne from Acuity Healthcare offered me, she was with me throughout the recruitment process, I received follow-up messages and she was always there to answer my questions. She is excellent!!!!
1. juni 2022
Uopfordret anmeldelse
So easy to follow the program.
So easy to follow the program.
I always call around and always get a credit. It is definitely a great way to work insurance.
14. november 2022
Uopfordret anmeldelse
Cheaper to pay out of pocket on your own.
Edit: Sidecar response below is BS. They never reached out to me. But they did contact Trust Pilot to say thus was a bogus review and asked them to remove it. This was an easy fix since I have an email trail and just sent Trust Pilot the screenshots. Stuff like this is a FTC violation and I will file a complaint if I need to.
Sent in my prebill for an $8058 biopsy procedure. Sidecar would only recognize a few of the line items totaling $3642 and said they will only pay $498.45 and I had to pay the rest on my own. Sidecar has you send a prebill and will authorize what you can spend in advance.
They also incorrectly put on my prebill that I was discounted $2214 by my medical provider. The discount for those line items was $1214. Still not sure why the other charges were ignored.
I did try to contact sidecar for an explanation via the contact information provided and never received a response back.
It would be cheaper for me to not pay my premium and pay completely out-of-pocket for this so I requested a cancelation in writing. I would recommend getting real health insurance or using a health share plan.
1. december 2022
Uopfordret anmeldelse
Besvarelse fra Sidecar Health
Thank you for your feedback. Your experience highlights the exact problem Sidecar Health is trying to solve, A. Harris: What providers bill in the US for the same procedure varies greatly. This information is usually opaque to consumers on traditional plans. This is why we advise our members to get a pre-bill for care so they know the cost and their coverage and can make informed decisions. Our benefits are set based on the average cash price of any service. This means that 50% of members find providers that charge less than the average cash price. And they get to keep the savings. About half the time, members receive money back on their claims.
Often times with pre-bills, we will process the facility and professional components on different claims. If this is what's happened in this case, the other charges weren't being ignored, rather moved to be addressed separately.
We have reached out to you to provide some additional detail on the reason that your pre-bill appears to be so far from our average cash price. We regret that we did not respond quickly enough and that this information comes too late for us to keep you as a customer. We value each one of our members and hope you will give us another opportunity to serve you in the future
Service, claims and customer support
Claims and payments are accurate and completed in a timely manner. Changes for covered family members easily navigated when needed.
21. november 2022
Uopfordret anmeldelse
Fast and easy
Fast and easy! Flawless service! This is the way healthcare is meant to be!
30. november 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.