So glad we chose Shuttercraft Swindon, I would have no hesitation in recommending them. From the initial contact right through to the installation Chris was both professional and friendly and kept... Se mere
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Se, hvad kunderne siger
Hi just to say thankyou so much to Ryan for replacing our 2 slats today especially as it was not your company's fault on the reason for replacement ...such a lovely polite friendly young man just want... Se mere
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A superb end-to-end experience starting with a professional consultancy and measuring appointment to discuss options and sizes, ending with a quick and easy installation a few weeks later. A great pro... Se mere
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This is the second time we have had shutters from Shuttercraft fitted. We have Victorian home built by somebody who didn't appear to have a set square. But each time Shuttercraft have fitted their pro... Se mere
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Virksomhedsoplysninger
Om Shuttercraft - Swindon
Skrevet af virksomheden
When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.
Trusted nationally. Delivered locally.
We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.
We make light work of looking after you
How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.
We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.
And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.
We only fit premium S:CRAFT shutters
Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.
Established, yet innovative
We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!
Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.
Our ‘No hard sell’ promise
We pride ourselves on our customer service, helping you transform your home to your taste and budget.
We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.
We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.
Kontaktoplysninger
246 Croft Road, SN1 4RW, Swindon, Wiltshire, Storbritannien
- 01793 467 530
4,6
Fremragende
35 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely shutters
Lovely shutters. Cleaned up after themselves. Very pleased with everything
5. marts 2023
Besvarelse fra Shuttercraft - Swindon
Dear Alison, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Looks good - but a lengthy order fulfillment..!
The shutters took a long time to arrive from order (approx 3 months) but were fitted cleanly and efficiently. However, the shutters had integral blackout blinds included but leaked too much light, which it transpired were due to the middle section being manufactured (in China) out of alignment. On reporting this issue to Shuttercraft, they accepted the issue and had the offending sections replaced (which took another 3 months), whilst also adding further attachments to make the blackout effect much better. The final result looks great and the fitter was quick and efficient on both occasions - just the original manufacture and the amount of time it took to get to the final outcome was the downside..!
22. februar 2023
Besvarelse fra Shuttercraft - Swindon
Thank you for your feedback Mr Toomey. We appreciate your patience throughout the process of refitting, and apologise again for the length of time it took. We're glad you're really pleased with the final outcome!
A great little shutter
A great little shutter
Many thanks to those involved in providing the shutter for my downstairs cloakroom - just what we wanted
22. februar 2023
Besvarelse fra Shuttercraft - Swindon
Dear Alan, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.
Great experience
Great experience, really helpful and efficient and kept to their timeline.
30. september 2022
Besvarelse fra Shuttercraft - Swindon
Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.
I love my shutters
I love my shutters. They were expertly fitted and look elegant in my room. I will replace all my curtains as I go
1. september 2022
Besvarelse fra Shuttercraft - Swindon
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Excellent service from measuring to…
Excellent service from measuring to fitting, would definitely use them again.
22. juli 2022
Besvarelse fra Shuttercraft - Swindon
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon
Besvarelse fra Shuttercraft - Swindon
Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.
No after care after the order
The service I’ve had doesn’t even warrant one star. After the order has been placed and deposit paid there is no further communication. I ordered and paid in September and in the end of November asked Mark and Adam for an update. Again in December I contacted Mark for updates and still no response or reply. I finally spoke to their head office who later got back to me that my shutters were still being made in China. At this point I gave up and asked for a refund. Now in January I’ve rung head office to find out what is again happening to be told he sent an email in December asking for my bank details. I didn’t have/ see/find this email and I’m totally at a loss why someone didn’t check as to why I didn’t respond. All in all Shuttercraft are a very rude company with a lack of communication skills after they’ve got your money.
NB head office don’t add a follow up reply of any sort of platitude as nothing excuses rudeness in not replying to queries.
4. januar 2022
Uopfordret anmeldelse
Besvarelse fra Shuttercraft - Swindon
Following your email conversation with our Head of Franchising, I would like to further thank you for your feedback and the opportunity for us to improve the process in this particular instance, enabling us to resolve the issue and improve for the future.
What an amazing job
What an amazing job
Love my shutters and blinds
Nothing too much trouble for Adam and the team
Recommended them to my daughters who are waiting for their shutters to arrive and be fitted
First class fitting, quality and service
Can’t wait for my extension as I will be having more fitted
We have had both blinds and shutters fitted on every window in our new home totally stress free experience thanks to Adam and his Team
Fantastic service
Thank you
2. februar 2021
Uopfordret anmeldelse
Adam and his team did a fab job with my shutters
Adam and his team did a fab job with my bay window shutters and the results are perfect. The measuring was precise and, as as a result, the fitting was impeccably carried out. The shutters themselves are high quality. The team were very professional and polite, adhering at all times to Covid guidelines.
15. januar 2021
Uopfordret anmeldelse
First class shutters
This is the 3rd time I’ve used Shuttercraft Swindon as we did the house in stages and I can’t recommend them enough if you want shutters. Bob, Adam and the team are top class, extremely knowledgable and can’t do enough for you. The shutters are fantastic quality and the installation is perfect. The house is complete now and looks amazing. Thanks Bob, Adam & Mark for making the house look so good.
30. oktober 2020
Great Service
We decided to get Cafe style shutters during lock down. We emailed the team, who sent out a pdf brochure. We initially did our own measurements, which was easy 😊. Then when the lock down was eased they came out to measure. Covid secure fully kitted out in PPE.
We waited a short time for the shutters to be made and they were delivered and fitted by the team. The shutters are good quality, easy clean and hard wearing. They look fantastic and are easy to use. Our living room and dinning room look great 👍.
Communication was great throughout the whole process. Highly recommended.
30. oktober 2020
Excellent product highly recommend
Excellent service, great quality and my bay window looks amazing. Thank you, we are so pleased with the results. Highly recommended 5*
29. oktober 2020
Job well done
Job well done, it looks the part and does what it is meant for. The measuring was carried out promptly and correctly, no harassment with "sign now for best offer", expected delivery was spot on and the fitter was very good at his job, on time, tidy and efficient. The while process was no trouble.
29. oktober 2020
Excellent job
This company are top draw. I have perfectly fitted shutters could not be more delighted.
29. oktober 2020
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