I had a problem with LM1 and within a couple of hours a reaction and suggestions. It didn’t solve the problem and a return form was send with clear instructions. After mailing the “track and trace” ,a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I wrote an earlier review disappointed my home course had not been updated after a year, issue being google maps still had old layout. Club and Shor Scope spoke and played yesterday with all res... Se mere
Always top notch customer care. Not just customer service… actual customer care! ShotScope has me as a customer for life because they make you feel like you are a person not a number like most modern... Se mere
I played a course which had undergone extensive remodelling. My X5 watch was running an old version of the course, so none of the holes/ yardages matched up. I contacted Shot Scope and James was hel... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Shot Scope based in Edinburgh, UK, design and manufacture golf GPS watches, shot tracking systems and laser rangefinders to help golfers improve their on course strategy and make the game more enjoyable for all. Shot Scope products have been used by tens of thousands of golfers in over 100 countries. Main products include: Shot Scope V3 GPS and tracking golf watch, Shot Scope PRO L1 laser rangefinder and the Shot Scope G3 GPS golf watch. If you have any issues, please contact us at support@shotscope.com where our support team will be happy to help.
Kontaktoplysninger
EDINBURGH, Storbritannien
- shotscope.com
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I already did a review I think year, but….
I already did a review I think year ago. Customers support is second to none. Absolutely brilliant and I can only say 5 stars.
Shotscope support from Cameron - Excellent
Shotscope support from Cameron was excellent. He was extremely responsive, helpful with questions and instructions to diagnose/confirm my issues, and issue an RMA with detailed instructions to ensure a smooth process.
Fixed shipping address
Ordered the new LM1 and had a shipping address issue immediately. I contacted customer support and they fixed it same day before anything actually shipped. Great job.
Customer service
Customer service, James, responded immediately to my request to replace a V5 watch under warranty. He gave me great instructions and the new watch was shipped as soon as I sent my mail receipt. Great company, great watch! Thanks
The company replies ASAP!
The company replied super quick to my request for a cancellation of an accidental duplicate order and also submitted the refund for processing as well that same day.
My x5 lead would not latch and kept…
My x5 lead would not latch and kept falling out making charging an issue. I have only used it a handful of rounds.
Shot scope sent me a new charging lead and issue resolved
Thanks for the prompt response
Ok customer service poor shipping and recieving.
Ok customer service, but the shipping and recieving has been a nightmare. I order the H4 handheld on 3/18/26 through DSG and as of 3/27/26 I still haven't recieved my order. I guess it's stuck in the TSA line in Chicago because the tracking states it's been there since 3/26 at 5:54am with an expected delivery today 3/27 between 10:20am - 2:20pm.

Besvarelse fra Shot Scope
Excellent service
Excellent service. Contacted team and was answered and resolved in minutes.
Very prompt and immediately solved my…
Very prompt and immediately solved my issue of ordering the wrong product.
Shotscope V5 watch warranty query
Fast response to my query with an extremely satisfying outcome.
After some issues with delivery and I…
After some issues with delivery and I got in touch with customer services, the issues was rectified by the following day, every impressive, now I have watch for the coming season.
The response to my ticket was immediate…
The response to my ticket was immediate and I constantly received highly professional instructions until the final solution. Excellent support!
Incredibly fast and supportive
Incredibly fast and supportive customer support. Quick action. Thanks.
Excellent
Excellent. Very speedy getting back to me and step by step instructions to get my watch back up and running. 5 star all the way.
Superb customer back up.
I recently bought a V5 golf watch, and I had to contact shotscope support about accessing and editing data, and also about the mapping of 2 repositioned tee positions in my course. The help (from Cameron) was virtually instantaneous (even remapping the tee positions was done within about 30 mins). In short, excellent in every respect.
Responses were quick across both…
Responses were quick across both aspects I raised, I dealt with the same person for it all which was fantastic
Quick replies to messages sorted my…
Quick replies to messages sorted my course issues quickly and without fuss
Excellent service
Excellent service, I only needed a screw for my V3 watch strap and they sent me 3 free of charge. This is very unusual in this day and age.
Had issues with my V5 watch
Had issues with my V5 watch, contacted customer services and James quickly and professionally addressed the issues and has sent the required replacement strap to resolve the problem. Thankyou
X5 Issue Resolved Quickly
I had a query with my X5 watch not picking up the tags and therefore missing data relating to my most recent rounds of golf.
The advise I got was both timely and useful. When considering whether I needed to shell out for another tracking device, this was very welcomed relief!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







