Shot Scope Anmeldelser 3.905

I already did a review I think year ago. Customers support is second to none. Absolutely brilliant and I can only say 5 stars.

Shotscope support from Cameron was excellent. He was extremely responsive, helpful with questions and instructions to diagnose/confirm my issues, and issue an RMA with detailed instructions to ensure a smooth process.

Ordered the new LM1 and had a shipping address issue immediately. I contacted customer support and they fixed it same day before anything actually shipped. Great job.

Customer service, James, responded immediately to my request to replace a V5 watch under warranty. He gave me great instructions and the new watch was shipped as soon as I sent my mail receipt. Great company, great watch! Thanks

The company replied super quick to my request for a cancellation of an accidental duplicate order and also submitted the refund for processing as well that same day.

My x5 lead would not latch and kept falling out making charging an issue. I have only used it a handful of rounds.
Shot scope sent me a new charging lead and issue resolved
Thanks for the prompt response

Ok customer service, but the shipping and recieving has been a nightmare. I order the H4 handheld on 3/18/26 through DSG and as of 3/27/26 I still haven't recieved my order. I guess it's stuck in the TSA line in Chicago because the tracking states it's been there since 3/26 at 5:54am with an expected delivery today 3/27 between 10:20am - 2:20pm.

Excellent service. Contacted team and was answered and resolved in minutes.

Very prompt and immediately solved my issue of ordering the wrong product.

Fast response to my query with an extremely satisfying outcome.

After some issues with delivery and I got in touch with customer services, the issues was rectified by the following day, every impressive, now I have watch for the coming season.

The response to my ticket was immediate and I constantly received highly professional instructions until the final solution. Excellent support!

Incredibly fast and supportive customer support. Quick action. Thanks.

Excellent. Very speedy getting back to me and step by step instructions to get my watch back up and running. 5 star all the way.

I recently bought a V5 golf watch, and I had to contact shotscope support about accessing and editing data, and also about the mapping of 2 repositioned tee positions in my course. The help (from Cameron) was virtually instantaneous (even remapping the tee positions was done within about 30 mins). In short, excellent in every respect.

Responses were quick across both aspects I raised, I dealt with the same person for it all which was fantastic

Quick replies to messages sorted my course issues quickly and without fuss

Excellent service, I only needed a screw for my V3 watch strap and they sent me 3 free of charge. This is very unusual in this day and age.

Had issues with my V5 watch, contacted customer services and James quickly and professionally addressed the issues and has sent the required replacement strap to resolve the problem. Thankyou

I had a query with my X5 watch not picking up the tags and therefore missing data relating to my most recent rounds of golf.

The advise I got was both timely and useful. When considering whether I needed to shell out for another tracking device, this was very welcomed relief!