shortstorybox.com Anmeldelser 

96
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Short story has been such an amazing service! I'm a middle school teacher and I have such a hard time finding clothes that look professional and fit my body type at the same time. Short story makes t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I absolutely love this petite clothing subscription service. As someone with very specific measurements, it's always been a challenge to find pieces that truly fit well-but this company gets it righ... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

As a full time employee and a Mom of 3, I am so busy and don’t have time to shop for me! Let alone being short and curvy makes shopping for my body extremely challenging. I was apprehensive about sign... Se mere

Bedømt til 1 ud af 5 stjerner

I accepted 2 boxes. I gave them detailed notes about fit and color preferences. Each time colors were beige and gray when I specifically said I look good in jewel tones: I kept one item from each box... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Dametøjsbutik
  2. Sportstøjbutik
  3. Tøjbutik

Skrevet af virksomheden

Short Story is the premier personal styling service for petite women. We're a woman-led team that intimately understands the struggle of finding well-fitting clothes as a petite. Using our expertise in petite proportions, we help women 5'4" and under find new and exciting styles with incredible fit. Our mission is to remove the "ugh" from the shopping equation so you can dress with effortless confidence.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

96 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 53 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(96)

79 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

They do not actually listen to what the client says

I've only used this company twice, but much like other styling companies I've used, stitch fix, daily look, and there were a couple of others, they do not pay attention to what my style is and what I like and do not like. I've given them links to styles I like on Pinterest, I've sent them screenshots of outfits, and I feel as though they are not paying attention. The first box I received had a couple of pants that I kept, but I explained that I did not like pants, or bottoms with fake pockets. Got some bottoms with fake pockets is my second box. They also sent me some tops with puffy sleeves. I advised I did not like puffy sleeves, guess what I got in my second box, you got it puffy sleeves. I also had a store credit for a pair of the original pants I kept because the zipper broke the first and only time I wore them. For whatever reason my store credit was not being applied to the things I was keeping from this second box.

Edit: They have used my store credit on my latest purchases.

9. juni 2025
Uopfordret anmeldelse
shortstorybox.com-logo

Besvarelse fra shortstorybox.com

Hi Laurie, Thank you so much for bringing this to our attention! We are so sorry that your overall experience wasn't what you were expecting. It does look like you were able to keep some pieces from each of the boxes you were sent which is amazing! It can take some time for our stylists to really get your style, so we really appreciate you bringing your experience forward. In regards to your concern about Store Credit, store credit gets automatically deducted at checkout but won't appear until your final invoice. This is a clarity issue that we are working on. We hope to be able to style you again someday and wish you all the best in your petite style journey <3

Bedømt til 5 ud af 5 stjerner

Excellent customer service!

This is such a fun and convenient way to add to your wardrobe! It is so difficult for me to find clothes that fit my 5'1 frame, but all of the clothes were the perfect length. Customer service is incredible. They were very generous and understanding when my own mistake caused a return to be lost in delivery. Highly recommend!

14. april 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fun and Easy

This is a fun and easy way to try on different petite style clothes. My stylist did a great job in choosing items I had mentioned I liked. I ended up keeping a good amount of the items that were sent. The return process was incredibly easy. Quick and fast communication from the company as well. Definitely will continue using them!

1. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Look no further...

If you're tired of trying on clothes that never fit correctly, Short Story Box is for you. I opened my first box and every single piece fit perfectly - wow! Their process is easy and customizable to your needs. I'm always looking forward to my next box.

24. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The vest subscription box for short girlies!

I have tried other styling box subscriptions before, but Short Story is the best! Great customer service if you have any questions they get back to you in a timely manner. They also axtually listen to what items you'd like in your order. The clothes are AMAZING quality and I have a hard time choosing what items to keep because they are all great.

10. marts 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Inconsistent

I was really impressed with my first box - it was the first time I received one of these types of boxes where everything fit! But my experiences have been mixed ever since. I often feel like my requests or style preferences are ignored and about half or more of each box is something I’d never ever wear.

Recently they told me they were shipping a box but the tracking showed it never got to the carrier. I was able to see what was in it and it was nothing that I would ever wear so after a couple weeks I asked if they could cancel that one and send me something new. They did, and it was great, but then randomly a few MONTHS later when I’m out of town for the holidays I get an email saying my short story box arrived. I didn’t order a new box. I thought it was an error or something. Then I start getting emails about how I have to send stuff back and I contact them about it. At first it seemed fine, they confirmed it was the old box and told me to send it back. When I got home and confirmed that, they start trying to give me return by dates - this was their mess up!!! Now I’ve got added chores to do because of your mess up or you’re going to charge me money? Just zero empathy at a time when I had a ton on my plate.

20. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Atrocious customer service, though when they do actually send you stuff it's often nice

I have liked many of the clothes this company has sent me, and I've found them responsive to my styling requests, for the most part. But most recently they claimed to have shipped a box (that was delayed by about a month, which they explained), and no box came. They are impossible to reach. The emails sent through their website get no response. At first they had a Chat option where you could communicate by typing in real time to someone (person or bot, I don't know) and get answers. The chat being told me my box would arrive in 48 hours, and if it didn't I should contact them. I got nothing. Now the chat option is gone from their website. There is no phone number on the website, and clearly their email function does not work. When I sent an email directly to their customer service email address (not through their website), I did get an automatic response that it was received. But I am still waiting for any reply to my specific situation. Their shipper apparently lost my package, and Short Story is doing nothing to straighten things out. However, they apparently still think I will pay for these nonexistent clothes. This company should not be trusted.

13. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE, OR SHOULD I SAY NO CUSTOMER SERVICE. AFTER 6 WEEKS NEVER RECEIVED ANYTHING. NO ONE TO CALL. I EMAILED MANY TIMES! Worst company ever. Going back to STITCH FIX! They are a solid company that actually has a phone number. Try them out!

9. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor Clothing Poor Customer Service omer of this business…

I Have been a customer of this business since 2018 . I have stated repeatedly I like natural fibers . They repeatedly send polyester and acrylic . I know this and still enjoyed looking through the things they sent . I also told them repeatedly I have Fair caucasion skin and pastels dont look good . They repeatedly ignore color preferences . Send blush tones MORE frequently after I asked them not to. But this last time takes the cake , they sent a Flawed Pair of Democracy jeans that had a split seam sewn on the inward side . Also A sweater that literally ripped from arm pit to hem and refuse compensation and wont even acknowledge the repeated emails I have sent along with pictures . Best advice is Stay Away .

20. februar 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I have been pleased with Short Story

I have been pleased with Short Story. They have been easy to work with, including when I needed to lengthen my try-on time due to illness. The only reason I'm giving 4 and not a 5 is their limited plus size options. I'm shaped like a friendly basketball so more options for the rounder among us would be helpful.

2. januar 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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