Thank you shop Humm So far so great !!! I'm a new customer and had a lovely experience chatting online with Thales L, Excellent staff member !!! Thank you for all your help
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... Se mere
Virksomheden har svaret
It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... Se mere
Virksomheden har svaret
Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. D... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Kontaktoplysninger
121 Harrington Street, 2000, Sydney, Australien
- shophumm.com
4,7
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very quick reply
15. juli 2026
Uopfordret anmeldelse
Easy and fast!
15. juli 2026
Uopfordret anmeldelse
From the start to finish very…
From the start to finish very professional easy to apply and upload documents ordered items from Harvey Norman and they kept me updated throughout transaction all completed within a week from applying to humm to receiving goods I'm highly impressed would recommend 100% many thanks to all .
18. juli 2026
Uopfordret anmeldelse
I had a great experience with Humm
I had a great experience with Humm. Applying for and using the store credit was very simple.
14. juli 2026
Uopfordret anmeldelse
Humms are the best 🙌🏼
Humms are the best 🙌🏼, I was approved in just two days. A very big thank you to these incredible teams
9. juli 2026
Uopfordret anmeldelse
Approved for credit and sent back to…
Approved for credit and sent back to the retailer page , i thought i needed to comolete purchase , i contavted customer support and Thales L of the humm team helped me to understand that the item had already been purchased and I would receive emails confirming this , Thales L was very helpfully, the confirmation email came through and I'm very happy with humm service and customer care.
16. juli 2026
Uopfordret anmeldelse
Great customer service
15. juli 2026
Uopfordret anmeldelse
Thank you shop Humm
Thank you shop Humm
So far so great !!!
I'm a new customer and had a lovely experience chatting online with Thales L,
Excellent staff member !!!
Thank you for all your help
14. juli 2026
Uopfordret anmeldelse
I am very grateful for your service
I am very grateful for your service. I was able to resolve my issue quickly and promptly with your help.
13. juli 2026
Uopfordret anmeldelse
Humm make it very easy and have…
Humm make it very easy and have excellent service and fast Approval thank you.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra humm Classic
Hi Zelda,
Thanks for taking the time to leave a review.
Great to hear of your positive customer experience dealing with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I was disappointed with the overall…
I was disappointed with the overall customer service. While speaking with the agents was positive, the customer team who handled my contract was poor. After purchasing, I discovered a 40 euro setup fee and high interest rates. Consequently, I paid off the loan the same day using other means. I was also refused a refund for the setup fee despite explaining and attempting to resolve issue, found response dismissive and patronising
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra humm Classic
Hi Lorraine,
Thank you for taking the time to share your feedback.
We are pleased to hear that your interactions with our customer service agents were positive, although we are sorry to learn that your overall experience did not meet your expectations.
As mentioned in our previous replies to your email, the agreement in question was not in fact cancelled and therefore the initial €40 application fee remained as per terms and conditions of the agreement.
Quotes for the terms on offer from any of our retailer partners ahead of your purchase can be found through shophumm.com/ie/.
You can also review our loan agreements ahead of making a purchase on our website at https://www.shophumm.com/ie/important-information/.
All applicable fees are disclosed to the customer in the draft of the agreement emailed prior to finalizing the purchase.
We are sorry that you felt our response to your enquiry was dismissive, as this is never the experience we aim to provide. We take comments regarding our service seriously and will review your feedback with the relevant team.
If there is anything further you would like us to look into, please contact us directly at contactus@shophumm.com so we can review your concerns in more detail.
Kind regards,
Humm team
Smooth experience and helpful customer support
Overall, I had a positive experience with Humm. The application process was straightforward, and the communication was clear. The service was easy to use, and my questions were handled professionally. I appreciate the simple and convenient experience.
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra humm Classic
Hi Dena,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I had an issue with humm login
I had an issue with humm login and password and contacted an agent Connor J, he was absolutely excellent in resolving this issue for me quickly and efficiently.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra humm Classic
Hi Stephen,
Thank you so much for the fantastic review!
We are thrilled to hear that Conner took such great care of you. We pride ourselves on our service, and it's wonderful to know their hard work made a difference.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Terrible customer servivce!
Terrible customer servivce!
I received an email advising that my details weren't correct and it has all been updated. I asked what was incorrect and to please call me. They refused to tell me unless I provide security info. Security info provided. I received the same template response about information changing but not actually answering my query or picking up the phone to call me. Horrendous.
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra humm Classic
Hi Patrick,
Many thanks for your feedback.
We are sorry to hear you had an unfavourable experience with us. We take your feedback seriously and would love the opportunity to understand what went wrong. Please email us at contactus@shophumm.com and our management will review your case.
Kind Regards,
Humm team
Besvarelse fra humm Classic
Hi LJ,
We appreciate you taking the time to leave a review.
Great to hear you had a positive customer experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Great fast service.
3. juli 2026
Uopfordret anmeldelse
Besvarelse fra humm Classic
Hi Ann Marie,
We appreciate you taking the time to leave a review.
Great to hear you had a positive customer experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Mejoui S is superb very accommodating
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra humm Classic
Hi there,
Thank you so much for taking the time to share your experience.
We are incredibly lucky to have Mejoui on our team, and we're so glad they went above and beyond for you. We'll definitely be sharing this shoutout with the team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Thales L customer support - Excellent
Dealt with Thales L on customer service support. I found them very help. thank you!
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra humm Classic
Hi Rachel
Thanks for leaving us your 5-star review!
Great to hear Thales was able to assist you with your query to a high standard.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Accoutn locked
I had an issue accessing my account, and Thales L. was extremely helpful. He provided very detailed information and was always willing to assist in resolving the issue. His support was professional, prompt, and greatly appreciated.
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra humm Classic
Hi Joao,
Thank you so much for taking the time to share your experience.
We are incredibly lucky to have Thales on our team, and we're so glad they went above and beyond for you. We'll definitely be sharing this shoutout with the team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.