Wonderful, concerned customer service! Prompt reply to inquiry & very helpful. The mask & filter is absolutely great- comfortable, doesnt fog glasses, irritate, or get you hot, allows regular breathin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered 2 masks, head straps and spare mask inserts. over $200 worth. The tracking link is invalid. 2 weeks later and several canned 'customer service' responses later, it is still unresolved. I req... Se mere
Pretty poor experience. A relative has had a mask from AusAir for some time, and loves it. I decided to also buy one. Firstly, the order was drop-shipped from China - not from Austr... Se mere
Very much appreciated 2 consecutive orders being combined to save me one lot of shipping fees. Thank You so much for the pleasant and professional customer service. Now I anxiously await my order hop... Se mere
3,4
Middel
49 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Top of the line Masks!!!
We can't recommend AirWeave as we've never used it but we'll definitely recommend the AirFlex to anyone. It's a very comfortable and easy to setup mask. We've 2 kids (7 and 9 years old) and they both love this mask. FYI, one of the 4 masks that we bought did have a defect but Jade from AusAir responded immediately and I got a brand new one in 7 working days so I would say the service is quite good too. Listening to all the comments, I do ask you to be careful regarding size as AirFlex goes from kid to large. Large is not so big so if you do have a wide face then it may worth considering AirWeave as it comes in XL as well.
24. november 2021
Uopfordret anmeldelse
I would like to start by saying I don't…
I would like to start by saying I don't write reviews but felt I had to. I'm in the front line with this covid and needed a good mask. Everything about it was great! The look, the feel, and it was approved. I do have a big head! So I was worried about sizes, but after measuring against there sizes large would fit.
After assemble and full inspection I realised it was missing a filter and it was way to small. I sent them a email, just to let them know but seems to have fallen on deaf ears.
I realise it can't be exchanged due to hygiene, but at least a confirmation email after the price you pay! Anyways I did like it, just make sure you measure your head before purchase.
15. september 2021
Uopfordret anmeldelse
Total scam
Total scam. Bought masks from them over a year ago, have not received them and after multiple emails have not received a single response either. You can see many stories like mine in the comment section of their indiegogo campaign. DO NOT BUY FROM THIS COMPANY
29. juni 2021
Uopfordret anmeldelse
I backed AusAir on Indiegogo
I backed AusAir on Indiegogo. Got the original mask and found that I had to stretch the mask by leaving an electric screwdriver in it overnight. It looked good and once stretched it fitted perfectly. Very easy to breathe thru and looks good.
Then they sent out an updated skin and it's perfect. No need to stretch it.
Even with a beard it is comfortable to wear for extended periods of time.
The skin is very easy to hand wash and you're good to go.
After sale communication is brilliant.
Just a great company to deal with.
22. februar 2021
Uopfordret anmeldelse
Faulty masks and poor customer service
These masks are not fit for purpose. My whole family is disappointed. Awful customer service. I do not recommend this company.
12. februar 2021
Uopfordret anmeldelse
New design, great!
First backed on Kickstarter and only my mask fitted. Now with the new design, we are all happy users of the new masks. They fit much more comfortable and they look nice and sleek! Also the soft blush is now a lot better! Great masks for every day use in this pandemic.
9. februar 2021
Uopfordret anmeldelse
The revised design of the ausair mask
The new version of the mask is great. It is lighter and more comfortable wearing on the ears.
4. februar 2021
Uopfordret anmeldelse
Overall extremely happy with the mask…
Overall extremely happy with the mask pack, a little on the expensive side but literally every detail has been addressed. Carry bag is super useful as I keep my mask in the car.
19. januar 2021
Uopfordret anmeldelse
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