Urban Legends Anmeldelser 7

Urban Legends is a good online shop! They delivered my Fame Monster Picture Disc

My Experience with UbranLegends/Universal music online stores has been awful.

Urbanlegends has an exclusive blue-colored vinyl of Salt-N-Pepa's 1993 album "Very Necessary." This exclusive edition contains bonus tracks on side D. There's also a standard Black vinyl with just the regular 13 songs (That appeared on the American album).

I received the case for the bonus track edition but inside was the standard black vinyl without the extra tracks. Even the hype sticker on the shrinkwrap was for the standard black vinyl. I looked at the images on the website Discogs for both listings for confirmation.

Had it been an error where the bonus tracks were printed on black vinyl, I would have let it slide since I bought the blue one specfically for the bonus tracks, not the color.

The fact they only have email contact is awful. When someone does actually reply to an email, they don't bother to read into the other emails that were already sent. I keep getting mixed signals because different people keep replying to the emails without reading the previous ones.

I've been told I have the correct edition when I provided photos proving I don't. I've been told they're going to email me a shipping label to return it. I've been told to "be patient." I've been told they're going to send a replacement. I've been told I need to send it back first before I get a refund. I've been asked to provide my address again for them to ship a replacement order to.

I have to receive a return label, replacement or a refund and it has been 34 days since the incorrect order was delivered and I have been patient long enough.

Their site says I have 60 days to return it and that they'll provide return shipping but with the way their customer service is, that 60 days is probably going to pass before this gets resolved.

Horrible Customer Service

Terrible experience… I bought Rihanna’s unapologetic vinyl. I’ve tried emailing them several times and nobody ever responds. And when they finally respond, they said they can’t find my order?? I gave them my order number and everything and they said they still can’t find my order. My friends birthday was ruined, because I was trying to do a surprise for her.

My package by APC PLI got probably lost. Not their fault but when they promised me a refund another person came in "ORDERS TAKE 6 WEEKS TO SHIP" BRO IT HAS BEEN OVER 6 WEEKS AND ITS FOR THE MAJOR 6 WEEKS IT HAS BEEN STUCK ON "ENROUTE TO DESTINATION COUNTRY" UNIVERSAL MUSIC PLEASE GET BETTER SUPPORT AND ALSO SHIP THROUGH DHL OR BETTER BECAUSE APC IS TRASH.

This shop is a thief.They don't honour their commitment.They don't refund money.My order was paid for on 26 November,as of 4 January it has not been received.Stay away from this dump.

This absolutely trash store.I paid ordered 29 october,now 20 nowember and i dont recieved.Scam alert.Skip this garbage store

I ordered two albums from them: Kendrick Lamar's "good kid, m.A.A.d city" and Kid Cudi's "Man on the Moon: The End of Day". I was very happy with their shipping. Not only were the vinyls both neatly packaged in a thick vinyl record shipping box, but the package was delivered in only two days! Both vinyls arrived in their original shrink wrap and were unharmed. I am very pleased with how everything was handled.