From the ordering of our windows to the fitting of the windows I was very satisfied, there was no problems at all. Unfortunately there was a small problem with the cleaning kit I had ordered, when I... Se mere
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Easy to select the correct replacement handles using the dimensions given. Parts arrived quickly by post. The locks on the window handles are metal and stronger than the plastic fittings within the ol... Se mere
Once we were told you had an online shop we ordered our handles and they were delivered within a week were easy to fit so we were satisfied
The new handle is fine, stronger than the one it replaced which has a flimsy plastic lock/ unlock mechanism. Would expect it to arrive in less than 2 weeks considering it only travelled 25 miles. Expe... Se mere
Virksomhedsoplysninger
Om Replacement Parts Shop - Anglian Home Improvements
Skrevet af virksomheden
Online Shop for Anglian Replacement Window and Door Parts
The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.
Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.
Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.
Kontaktoplysninger
Customer Services, Liberator Road, NR6 6EU, Norwich, Storbritannien
- 0800 988 9398
- customer.services@angliangroup.com
- shop.anglianhome.co.uk
3,9
God
1 t anmeldelser
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The window key does not fit
The window key does not fit. The key is too thick. If that helps.
16. oktober 2025
Obtained the replacement window locks I…
Obtained the replacement window locks I wanted, which I was able to install fine. Only slightly disappointing thing was the lack of any bulk discount or consideration of a slight unit price reduction as a long-term customer of Anglian.
9. oktober 2025
Replacement handle arrived promptly
Replacement handle arrived promptly
Reasonable price with free postage
30. september 2025
the time it took for your staff to…
the time it took for your staff to understand my particular problem.
9. oktober 2025
Easy and efficient
6. oktober 2025
Found the item I required quickly on…
Found the item I required quickly on the Anglian website at a reasonable price. Ordering was simple and delivery was quick. The Handle fitted perfectly and looks good.
6. oktober 2025
We got exactly what we wanted and they…
We got exactly what we wanted and they work well.
11. september 2025
Poor packaging
Ordering the parts fine. Parts themselves fine though needed adjustments. Packaging of the handles still poor. Package was damaged again. I have received two empty packages and items lost due to the form of package used.
11. september 2025
What I expected
What I expected, bearing in mind I worked for Anglian in sales for 12years
25. september 2025
Affordable and excellent replacement…
Affordable and excellent replacement part. Easy to fit. Replacing the window handle cost less than £10! The chatbot also guided me to a very helpful video showing me how to fix the problem.
18. september 2025
Good service supplying the replacement, but...
Good service supplying the replacement handle, but there is clearly an issue with these as it's the 2nd I've had fail. If they were made better in the first place, it would have been 5 stars.
18. september 2025
never recieved my items
2. september 2025
Very reasonably priced and easy to fit
Very reasonably priced and easy to fit. Thought when old handle on UPVC window broke that I would need to replace the whole thing, but managed to fix it for under a tenner. Result!
24. september 2025
I had to do a lot of drilling through…
I had to do a lot of drilling through the door to get the handle to fit
11. september 2025
Good service
Part failed to turn up. So Anglian sent a replacement. Of course then the original turned up. So now I have two!
4. september 2025
Initial order of replacement window…
Initial order of replacement window handle was damaged on delivery and did not receive the order. Reordered and the incorrect finish was supplied (white but ordered chrome), third time was successful.
11. september 2025
Good product poor service
On initial contact most unhelpful and then despatch from order was very slow 5 days. The handles themselves were very good. The humans involved were not very good.
17. september 2025
Easy to find the right part quick…
Easy to find the right part quick delivery at the right price.
17. september 2025
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