From the ordering of our windows to the fitting of the windows I was very satisfied, there was no problems at all. Unfortunately there was a small problem with the cleaning kit I had ordered, when I... Se mere
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Wrong window handles were sent despite different codes and website not clear as casement and flush handles look the same so in affect, buying items blind. They've sent scruffy note with prepaid labe... Se mere
Easy to select the correct replacement handles using the dimensions given. Parts arrived quickly by post. The locks on the window handles are metal and stronger than the plastic fittings within the ol... Se mere
Once we were told you had an online shop we ordered our handles and they were delivered within a week were easy to fit so we were satisfied
Virksomhedsoplysninger
Om Replacement Parts Shop - Anglian Home Improvements
Skrevet af virksomheden
Online Shop for Anglian Replacement Window and Door Parts
The Anglian Online Shop is a place to purchase replacement window and door parts. This includes window and door handles, sash window furniture, locking mechanisms and keys from the comfort of your home. You can also purchase door accessories, including cat flaps, letterboxes, house numbers, door knockers and security chains.
Anglian are a national company but with a strong local presence across the UK. For over 55 years, we have been helping Britain's homeowners transform their homes. We take standards and approvals very seriously and manufacture all our products to the relevant British Standards and seek approvals from rigorous third-party bodies to ensure we meet the highest of industry standards.
Please note that this is the Trustpilot page to review products bought from the Anglian Shop only.
Kontaktoplysninger
Customer Services, Liberator Road, NR6 6EU, Norwich, Storbritannien
- 0800 988 9398
- customer.services@angliangroup.com
- shop.anglianhome.co.uk
3,9
God
1 t anmeldelser
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Handle damaged in transit
I ordered 2 metal replacement window handles, they were sent in a padded envelope but the handles themselves were not individually wrapped beyond a plastic bags. One of the handles arrived with a chip, presumably caused by the other.
Postage was free so yes I would order from them in future but I would order handles separately.
30. april 2026
I talked to the phone rep who zhjezted…
I talked to the phone rep who zhjezted I buy the new window catch and install it myself. She sent me video tutorials and I did the job in 10 minutes flat. Saved money and am very pleased with myself.
30. april 2026
Although we had to return items as our…
Although we had to return items as our door handles from original french door were now discontinued the service was quick.
23. april 2026
Easy to order and fit
Easy to order and fit. Delivery was great also the price was very reasonable.
30. april 2026
Everything went smoothly from ordering…
Everything went smoothly from ordering to delivery and the new window handle is now in place and I can now open my window again.
Good quality product and great service.
30. april 2026
Item was ideal being kept informed…
Item was ideal being kept informed about delivery not so much
23. april 2026
I’ve now made the third appointment as…
I’ve now made the third appointment as the engineer failed to come as booked and did not inform me so I wasted time
5. maj 2026
Sent the wrong part
Sent the wrong part, then when I returned it, took a week to refund the postage
17. april 2026
Professional Service and sent my parts…
Professional Service and sent my parts with no issues whatsoever
24. marts 2026
New window Handle
We needed a new handle for our window ,ordered it on line and was delivered within days…perfect fit.
24. marts 2026
Great help following a call to request…
Great help following a call to request return of a window catch incorrectly ordered by myself. Refund issued promptly.
30. marts 2026
Very helpful on the phone with help…
Very helpful on the phone with help video etc. all good with the product so far, slow shipping.
24. marts 2026
The keys didn’t fit the window locks .
The keys didn’t fit the window locks .
Dispite them being Anglian windows .
24. marts 2026
Quick delivery and right first time
Happy with product supplied only downside is that I fear all will fail as I now have had three replaced.
17. marts 2026
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