Real support from real people. UK based company delivering a great product with a quality construction in every part of the box. Also looks great. I got mine in green !
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a Shockbox Pro (Chose this version as have internal routing in handlebars etc so no need to remove bars) via an online store. Arrived with no instructions however emailed Shockbox and within 30... Se mere
Fantastic bike box: well designed, easy to pack, rolls like a dream and very robust. Wheel bag system means you don't need to fully deflate tyres, so it's ideal for tubeless. Excellent comm's and s... Se mere
If you are lookng for 100% piece of mind whilst travelling with your bike this box is what you need. Very strong, well padded internally, remains upright when wheeling at the airport (unlike others I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Shokbox is the ultimate cycle protection system, our hard case is manufactured from a unique blend of polyethylene, it provides a high level of strength and security when transporting your bike overseas. Manufactured and engineered in the UK, the Shokbox bike box was designed for cyclists, by cyclists.
Kontaktoplysninger
Elm Drive, B49 6PJ, Alcester, Storbritannien
- 07951615097
- support@shokbox.co.uk
- shokbox.co.uk
4,7
Fremragende
131 anmeldelser
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Great box, support could be better
The communication could be better. After placing the order i had no comms until i chased.
6. marts 2024
Besvarelse fra Shokbox UK Ltd The Ultimate Bike Box
Thank you for your feedback, Simon.
Communication is a crucial aspect of our business, and as CEO, it's a matter I take very seriously. Our UK-based company strives to uphold high standards of quality and service. While it's true that different customers have varying expectations, it's evident that something went awry on this occasion.
We recently discovered that in February, several customers didn't receive an auto-response order confirmation due to a broken link on our website. Additionally, our rapid sales growth, coupled with efforts to recruit the right personnel, has temporarily impacted our usual service levels.
I noticed you ordered a legacy case, which was slated for moulding after February 26th. I've initiated a review of our communication methods regarding back orders to ensure smoother processes moving forward.
Thank you again for bringing this to our attention.
Warm regards,
Martin Greene
Excellent bike box and excellent…
Excellent bike box and excellent service from Martin. Thank you guys.
5. marts 2024
Besvarelse fra Shokbox UK Ltd The Ultimate Bike Box
Thanks Daniel, it was a pleasure and thank you for the valuable feedback
Simply put these are by far the best…
Simply put these are by far the best bike boxes available. Great product, great service, as it should be
1. marts 2024
The best customer service I've EVER experienced!
I placed my order for a Shokbox on a Friday and was told it would arrive the following Tuesday (I needed it by Thursday) however when it didn't turn up a phone call on Wednesday morning to Shokbox confirmed my suspicion there had been a mix up with the delivery address. It is usually at this point when you discover how good a business's customer service is and more often then not I'm left disappointed however in this case Martin (the owner) was very apologetic and assured me they would deliver a box to me on Thursday. And they did just that! Josh (Martin's son) picked up a box from their factory in Midlands on Thursday morning and drove it the 120+ miles to London, delivering to me in person! Just incredible! They even gifted me a wheel/tool accessory pack for the inconvenience caused. A truly wonderful company with an amazing product and quite possibly the best customer service in the world!
26. november 2023
The Shokbox is probably the best bike…
The Shokbox is probably the best bike box I’ve used, I had another B&W box which was lighter (11kg vs 12.5kg) but really fiddly to use and required more of the bike to be dismantled, it took maybe an hour to pack and reassemble my all road bike. In comparison the SB was about 30mins to pack and reassemble. I was so pleased with it I bought a second one during Black Friday sales a Classic without the wheel bags as I didn’t use the wheel bags anyway.
I can definitely recommend the Shokbox, I think it’s even made in the UK?
26. november 2023
Get a shokbox. So much to rave about…
The service from Shokbox was amongst the best I’ve ever had. Quick, and amazingly helpful. Nothing was too much trouble.
And the box itself?? Amazing robust construction means to box is sturdy and protects the contents. The internal structure means the frame is protected when the wheels are out. Straps and fastenings help make all contents secure. It is spacious with enough room for bike, wheels, tools, track pump as well as shoes, helmet and kit. And the sponge inners keep everything protected. Multi directional wheels make this a dream to steer. It’s like bike box ballet. The locks and clasps are mega string and robust. The moulded shell means lifting and steering is easy as hand grips and holds are in the right positions.
Get one. You won’t regret it. This box is a dream. It makes travelling with your bike and kit so easy.
I love it.
18. oktober 2023
Shokbox Cycle case
Shokbox product high quality item which will protect your bike better than most cases, delivered within 5 days.
10. oktober 2023
Great product
Excellent prompt customer service. Very pleased with box. Plenty of space even for a large frame. Great attention to detail with the wheel covers and handy bag to keep all tools and lights securely in place.
2. oktober 2023
Very very responsive and great…
Very very responsive and great attention to the customer. Also great at providing solutions while assisting you to place the order
6. juli 2023
Fab Boxes - even better customer service!
Customer service - first class. The boxes and bags look great and can't wait to ship our bikes in them. Did need to contact them regarding the combination locks - we didn't see the card enclosed - but they sent pictures which were really helpful - better than the card. Missed out the accessories bags - but they followed. Overall I would say their service has been impeccable.
18. juni 2023
Box arrived 4 days after ordering
Box arrived 4 days after ordering! Used it for the first time. Very easy to pack and feel happy that is well protected and safe. Pushes around very easily too. I can highly recommend this bike box
25. maj 2023
Fantastic customer service and very…
Fantastic customer service and very quick to respond to any queries. Box is fantastic quality, Bike will be very well protected. Wheel bags are a great design and well padded. Excited to get this box on the road. You cant go far wrong with this box and the price and quality put it up there for me with some of the more well known brands. And its a UK company
20. maj 2023
First class piece of kit!
First class piece of kit if you want to look after your bike whilst travelling. Couldn’t be happier.
20. maj 2023
Great product and great customer…
Great product and great customer service. Very happy with my Shokbox and easy to pack and unpack the bike. Best box I have used.
20. maj 2023
this bike box is on point
this bike box is on point. soooo hot! looks! and everything is practical and easy! it rolls like it weighs nothing. just THE BEST!
25. april 2023
Excellent service
Excellent service, fast response to email questions, fast delivery, good sturdy box, keeps the bike safe and secure, rolls really nice, highly recommend this product and company
30. marts 2023
Great service & delivery
Great service & delivery. I haven't used teh box yet, but it does look very good
22. april 2023
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