All around great experience. I was very sketchy at first but after exchanging messages and doing some research, I went ahead with a custom order. They customized the shoes exactly how I wanted and the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ik heb nooit emails gekregen van jullie dat het pakketje verzonden ,onderweg of toekomen was. En toen we uiteindelijk gehoord hebben na lang wachten en sturen met Schoenmaten waar het pakje ligt reden... Se mere
Shoes arrived about a month after purchased, I'm in the UK so probably why it took longer than others say on their site. Great quality shoes, really striking and different. Like others I was worried w... Se mere
Virksomheden har svaret
I would not recommend shoemate. The coustomer service was terrible. We ordered our product and never received our shoes. We reached out to get information several times and they sent us a tracking num... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Shoesmates, we understand that shoes are not just a fashion accessory, but a way to express your unique style and interests. That’s why we offer a diverse collection of shoes that cater to popular themes and trends. Our goal is to provide you with a pair of shoes that truly reflect your love for these beloved franchises and themes.
Kontaktoplysninger
3,5
Middel
37 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The shoes we ordered are great
The shoes we ordered are great. We did have some issues with shipping due to the holidays, however they were responsive and helpful in taking care of the issues.
31. december 2024
Uopfordret anmeldelse
Besvarelse fra Shoesmates
Thank you so much. I look forward to serving you even better in the future.
TERRIBLE shipping time
I placed an order of the middle of November. I got a message that my order was complete and arrived in Illinois on December 7. I emailed the company on December 11. Wondering when I would get my shoes. They responded that USPS shipping takes 11 to 15 days. It is now December 26. I have still not received my shoes. I would rate this company with a one star, but I am hoping the shoes will at least give it a two star. All of this makes me wonder if this is a scam or a real company. If they don’t arrive soon, I will dispute them with my credit card company.
26. december 2024
Uopfordret anmeldelse
Besvarelse fra Shoesmates
We sincerely apologize for your order. We are very sad about this situation as well. The shipping company has not did well. According to what they told us, the recent peak season has caused many orders to be delayed due to strict customs inspections. This is an unavoidable circumstance. I hope you can understand our position. We are working hard to urge the shipping company to expedite the delivery process for you. I kindly ask for your patience a little longer. Thank you very much.
Poor quality shoes
Poor quality shoes. Incomplete printing. Expensive. Did I mention very poor quality and expensive.
16. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Shoesmates
I'm sorry to hear about your experience with your order. Could you please provide your order number? Please reach out to our customer service team at support@shoesmates.com and they will assist you with a resolution.
Shoes arrived about a month after…
Shoes arrived about a month after purchased, I'm in the UK so probably why it took longer than others say on their site. Great quality shoes, really striking and different. Like others I was worried whether it was a genuine site due to lack of reviews and the longer delivery time but happy to report it's genuine and a great company!
22. november 2024
Uopfordret anmeldelse
Besvarelse fra Shoesmates
Thank you very much for your feedback! I’d like to offer you a special discount that you can use forever. In the future, if you’d like to place another order, please reach out to us to take advantage of it.
These are great!
I must admit that I wasn't sure if these shoes were a scam, and the postage took a while which didn't help the anxiety but when they arrived and I opened the box! WOW! 😲 They are awesome! The colours are great and the images are very sharp. There is no bleeding between the colours. Even the stitching looks great! I'm more than happy with them. 👌
10. november 2024
Uopfordret anmeldelse
Besvarelse fra Shoesmates
Thank you for your feedback! I’d like to offer you a special discount that you can use indefinitely. In the future, if you’d like to place another order, please reach out to us to take advantage of it.
The shoes are amazing and well built
The shoes are amazing and well built. It was well worth the wait
17. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Shoesmates
Thank you very much for your feedback. If you want to buy other shoes, please contact us to receive the special discount for you.
The product received was exactly as…
The product received was exactly as described. Customer service was great.
20. august 2024
Uopfordret anmeldelse
Absolutely wonderful
great and fast response to queries. great design, great fit!!
7. august 2024
Uopfordret anmeldelse
The quality is great and shipping was…
The quality is great and shipping was fast
14. august 2024
Uopfordret anmeldelse
Some paint is coming off but other than…
Some paint is coming off but other than that, they are so baller. Totally kickass. I love em. I wear them when I want to feel better than everyone else (all the time).
7. september 2024
Uopfordret anmeldelse
Very good customer service
the customer support is on a different level, every question i asked was answered within 30 minutes. the shoes are insanely high quality, i will definitely be shopping here again
29. august 2024
Uopfordret anmeldelse
Besvarelse fra Shoesmates
Thank you very much! I hope that I can serve you more in the future.
Girlfriend loves them
18. august 2024
Uopfordret anmeldelse
Love the shoes
17. august 2024
Uopfordret anmeldelse
I love It!!!
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Shoesmates
Thank you very much! We hope to serve you in the future.
Very great experience
Very great experience! Problem resolved quickly! Many thanks to the seller! I love the shoes.
10. juli 2024
Uopfordret anmeldelse
Besvarelse fra Shoesmates
Thank you very much for your feedback, Charlotte!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.