Pretty great, I had an issue with my delivery that wasn’t received. I reached out to Best Buy and they weren’t able to assist me. I contacted shipment protect. Although I thought they would reach out... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This was supposed to be one-time payment for insurance on some concert tickets I purchased for a show a couple months away. Not only did my card get charged but they sent me an email that says my 5-d... Se mere
Virksomheden har svaret
They helped me get my package refunded after it was stolen without any issues and I didn’t have to do anything but reply to a few emails saved me a lot of hassle.
Virksomheden har svaret
You as always provide a great selection of options to Pick from even though I seem to forget to use my discount just to like today.
Virksomhedsoplysninger
Skrevet af virksomheden
ShipmentProtect is the only monthly service that will protect all your online purchases. Our service helps you receive a reimbursement or refund for any online purchase that is lost, stolen or damaged.
Kontaktoplysninger
4,3
Fremragende
1 t anmeldelser
Har besvaret 91 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bait and switch
This was supposed to be one-time payment for insurance on some concert tickets I purchased for a show a couple months away. Not only did my card get charged but they sent me an email that says my 5-day free trial will be over soon and they will be charging me almost $30 a month to continue. I attempted to email them to cancel and address could not be found. I eventually got a hold of them via PayPal and they said they were going to refund my money but not until after they charged me $30
5. april 2026
Uopfordret anmeldelse
Besvarelse fra ShipmentProtect
Hi Chris,
We’re sorry for the confusion and frustration you experienced.
ShipmentProtect is a membership service that begins with a free trial, which converts into a monthly plan if not canceled. It’s not a one-time insurance purchase, and we understand how that may not have been clear.
Regarding the email issue, our correct support email is support@shipmentprotect.com
We’d be happy to review your account, confirm the charges, and assist with cancellation or refunds where applicable. Please reach out to us directly.
—The ShipmentProtect Team
Besvarelse fra ShipmentProtect
Hi Jimmie,
We appreciate your kind words! Glad to hear everything was fast and efficient.
We’re here if you need anything.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Besvarelse fra ShipmentProtect
Hi Mark,
Thanks for your feedback! We’re happy to hear the process was quick and precise.
Let us know if we can help in the future.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Besvarelse fra ShipmentProtect
Gracias por tu comentario. Entendemos que puede no parecer necesario en todos los casos, pero estamos aquí para ayudar cuando algo sale mal con una entrega.
Si alguna vez necesitas asistencia, con gusto te ayudamos.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Chat en vivo) | support@shipmentprotect.com
This was a very easy process
This was a very easy process. Once your case is assigned to a representative, they will walk you through every step , you just have to do your diligence in providing your proof.
7. april 2026
Besvarelse fra ShipmentProtect
Hi Tierra,
Thank you for taking the time to share this! We truly appreciate your detailed feedback and are glad to hear our team was able to guide you through each step.
We’re always here to help whenever you need us.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Besvarelse fra ShipmentProtect
Hi SherylAnn,
Thank you for your feedback! We’re glad to hear setup was easy.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Besvarelse fra ShipmentProtect
Hi there,
Thank you for your kind words! We’re glad you had a wonderful experience.
We’re here anytime you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Simple and straight forward
6. april 2026
Uopfordret anmeldelse
Besvarelse fra ShipmentProtect
Hi Quayson,
We appreciate your feedback! Glad to hear the process was simple and straightforward.
We’re here if you need anything further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
so far so good
so far so good
have not received tickets yet but process was easy
5. april 2026
Uopfordret anmeldelse
Besvarelse fra ShipmentProtect
Hi Brad,
Thanks for your feedback! We’re glad the process has been easy so far.
If anything comes up, we’re here to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
site was tough to navigate when looking…
site was tough to navigate when looking for seats
5. april 2026
Uopfordret anmeldelse
Besvarelse fra ShipmentProtect
Hi there,
We’re sorry to hear the site was difficult to navigate while selecting seats—that can definitely be frustrating.
While we don’t manage the ticketing platform itself, we appreciate you sharing this feedback.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Besvarelse fra ShipmentProtect
Hi there,
Thank you for your kind words! We’re glad you found it to be a great way to help secure your packages.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Took too long to check out
Took too long to check out. Lots of issues with Paypal Pay Later, couldn't add my AMEX card.
5. april 2026
Uopfordret anmeldelse
Besvarelse fra ShipmentProtect
Hi Mariah,
We’re sorry to hear about the issues during checkout—that can definitely be frustrating.
This may be related to the merchant’s payment system rather than our service, but we appreciate you sharing your experience. If you’d like us to review anything further, we’re happy to help.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Keith
Besvarelse fra ShipmentProtect
Hi Keith,
Thank you for your feedback! We’re glad to hear the app was easy to use.
Feel free to reach out anytime if you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Besvarelse fra ShipmentProtect
Hi there,
We appreciate your feedback! Glad to hear everything is working well.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
CREDIT CARD INFO WAS CHANGED TO…
CREDIT CARD INFO WAS CHANGED TO DIFFERENT INFORMATION
4. april 2026
Uopfordret anmeldelse
Besvarelse fra ShipmentProtect
Hi Gary,
We’re sorry to hear your concern regarding your card information—that’s something we take very seriously.
ShipmentProtect does not alter or change customer payment details. If you believe there has been an issue, we recommend contacting your bank or card provider immediately. We’re also available to review any concerns on our end.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Fast and easy!
4. april 2026
Uopfordret anmeldelse
Besvarelse fra ShipmentProtect
Hi Casey,
Thanks for your feedback! We’re glad to hear it was fast and easy.
We’re here anytime you need assistance.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Besvarelse fra ShipmentProtect
Hi Stephanie,
Thank you for your kind words—we’re glad to hear you felt supported.
We’re always here if you need anything further.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
Very fast and quick
3. april 2026
Uopfordret anmeldelse
Besvarelse fra ShipmentProtect
Hi Hector,
We appreciate your feedback! Glad to hear everything was quick and smooth.
We’re here anytime you need support.
—The ShipmentProtect Team
866-506-3587 | www.shipmentprotect.com
(Live Chat) | support@shipmentprotect.com
I dont want to answer
2. april 2026
Uopfordret anmeldelse
Besvarelse fra ShipmentProtect
Hi Janice,
Thank you for your feedback. We understand not every experience requires a detailed response, but we appreciate you taking the time to share.
If you ever need assistance, we are here to help.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com
, or by email at support@shipmentprotect.com
.
—The ShipmentProtect Team
Besvarelse fra ShipmentProtect
Hi Jace,
Thank you for your feedback. We are glad to hear the experience was smooth and easy to go through.
If you need anything moving forward, we are here to help.
You can reach us at 866-506-3587, via live chat at www.shipmentprotect.com, or by email at support@shipmentprotect.com.
—The ShipmentProtect Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.