Shipitfurniture Anmeldelser 

Update: Someone finally contacted me (6 hours later) regarding this couch order and have offered to make the situation correct, I am very happy about This and quite impressed with the action being taken, I am looking forward to seeing the complete results.
Thank You so Very Much!

I used the finance company Affirm to purchase a couch that I have provided a down payment for 2 days ago, BUT...ShipIt sent me an email at the end of the business day yesterday to notify me that they have cancelled my order due to it not in stock and yet to provide a refund. I have sent 4 emails asking for the refund to be sent back to Affirm IMMEDIATELY so I can get my down payment back so I can try to order a different couch. They are NOT responding back to any of my emails and flat out ignoring me!! WHY did they accept the payment from Affirm when the item is NOT in stock, WHY was the item listed on the website if not in stock? WHY do they not use the phone number posted on the website? WHY have they not provided the refund immediately after cancelling my order??
I have no choice but to contact the Better Business Bureau Now

Never heard of this company but I'm very pleased with the fast and free delivery and satisfied with the merchandise I purchased.

Excellent product import process
Seamless order processing
Timely shipping
Great communication

Delivery was quick and furniture arrived intact.

Great and beautiful print at a great price

Great quality, shipping fast, perfect packaging. Good value for a quality product.

After reaching out to them the matter was resolved.

The product met all my expectations. It looks great. It was a perfect fit for my living room. Also very easy to put together.

Customer service is terrific. I got prompt and responsive assistance with my return!

Multiple pieces of a TV stand I ordered had chips / defects / scratches. I was able to successfully construct it, and fortunately the damage was to parts that are not well visualized now that it is put together.

Customer service reached out to provide a 25% refund for the bad experience, which felt appropriate as compensation. Would consider ShipIt in the future

The chair arrived in two days. My husband put it together very easily as all the parts were included. It is a very cute, and sturdy chair for the money.

I run a Shopify store (LuxeByMimi.com) and used ShipItFurniture through Syncee for dropshipping. Unfortunately, my experience was disappointing.

A customer placed an order for a mirror priced at $268.79, but the item was never fulfilled. During that time, I attempted to contact the supplier multiple times via phone and email but did not receive a response. I also received an automated message stating that support is only available via email, which made the lack of follow-up more concerning.

After several days, I was informed that there was a delay due to initial payment verification for a first-time order. While I understand that processes like this can occur, clearer communication upfront would have helped manage expectations.

Ultimately, the order was canceled because the item was out of stock in my customer’s region, despite being listed as available. A refund was issued, which I appreciate, but the situation resulted in a chargeback and negatively impacted my business.

As a small business owner, reliability and communication from suppliers are extremely important. While I understand that issues can happen, I hope improvements can be made in inventory accuracy and response times to better support retailers moving forward.

*Update: I was emailed by this supplier on April 27, 2026. They stated that a refund was initiated. It is now May 13, 2026 and I have not received my money. I had to dispute the transaction with my bank.

They contacted me quickly after an issue arose. Would not hesitate about ordering from them again.

i ordered another set of tables and i like the waythey look my first order didnt meet expectations in color but customer service helped with my return.

Fedex lost my package, so I cannot review the quality of the furniture. However, I will say that customer service responded immediately and rectified the situation fairly. I will give them another try based on customer service alone.

Fast shipping

The order got processed faster than I got notified it got shipped and delivered.

Fast shipping but communication with company can be spotty.