Had a great experience buying a car from here. David was helpful all the way through the process from initial seeing the car online to the date of collection. Living in the West of Ireland meant impor... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just bought a second hand car from David , absolute gentleman with great knowledge of vehicles. Support from David and Gary has made buying a vehicle a pleasure. 100% would recommend using Shelbourne... Se mere
Virksomheden har svaret
Quoted £10,398 repair bill for a car i bought last March, what a complete joke amd rip off , car faulted initially under warranty , replaced 4 injectors and now needs a new fuel system 150 miles outsi... Se mere
Virksomheden har svaret
⭐⭐⭐⭐⭐ Absolute Perfection from Start to Finish! I cannot recommend Shelbourne Motors highly enough! We recently bought a car from them, and the entire experience was flawless. The car itself is absolu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Award winning car dealers based in Portadown & Newry Co. Armagh NI specialising in New and Used Cars, Servicing, Parts, Accessories and Rental.
Kontaktoplysninger
334 Tandragee Road, BT32 3RB, Portadown, Storbritannien
- 02838396800
- info@shelbournemotors.com
- shelbournemotors.com
3,7
Middel
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
In my opinion.
On Monday 4th October I called into Shelbourne Motors without an appointment & the hospitality was 2nd to none. I didn't have long to wait to speak to Conor the salesman. He was so generous with his time, it was unbelievable. He didn't even get time for his lunch before his next appointment arrived. The next time I made an appointment to test drive the car I wanted & yes I've made a purchase. I collect it very soon. I definitely would recommend Conor to anyone who wished to purchase a new vehicle.
8. oktober 2021
Besvarelse fra Shelbourne Motors
Dear Roberta
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to Conor and the team at Renault. On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Besvarelse fra Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Went to Shelbourne to look at new…
Went to Shelbourne to look at new Car.Jorge Rousso talked me through options and was very knowledgeable and helpful to make choice.pleasant experience and friendly approach.have bought before from Shelbourne before and would recommend this company
8. oktober 2021
Besvarelse fra Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Jorge and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Excellent service
Excellent service! Sales was so helpful and approachable, and very patient when I was very indecisive! Couldn't recommend them enough
7. oktober 2021
Besvarelse fra Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
CAR PURCHASE
Absolutely no complaints. We were welcomed and treated with courtesy. All queries answered quickly and satisfactorily. Salesman was polite and very pleasant. Would have no hesitation in using their services again.
5. oktober 2021
Besvarelse fra Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Purchase of Yaris Cross from Shelbourne Mitors
I was treated with great respect and professionalism. Everything was explained in detail and I felt under no pressure at any time.
The test drive was very enjoyable and conducted under full COVID protocols.
3. oktober 2021
Besvarelse fra Shelbourne Motors
Dear John
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to the team at Toyota On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
David was so helpful in helping me…
David was so helpful in helping me chose my car.. He didn't put any pressure on me, great customer service
3. oktober 2021
Besvarelse fra Shelbourne Motors
Dear Patricia
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to David and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very friendly and professional
Very friendly and professional. Nothing was too much trouble…love my new car..Thank-you James(Childs).
1. oktober 2021
Besvarelse fra Shelbourne Motors
Dear Clare
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to James and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Excellent customer experience from…
Excellent customer experience from start to finish. James at Auto Select thoroughly professional throughout with none of the usual car sales speak! To the point, no time wasting and even when it came to closing the deal he was considerate. Good job all round. Well done.
1. oktober 2021
Besvarelse fra Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto James and the team at Autoselect.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great service from start to finish
Great service from start to finish, very efficient covid secure policies. Excellent choice of motors and modern show room and facilities.
29. september 2021
Besvarelse fra Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
All of the Toyota staff were very…
All of the Toyota staff were very helpful, Paul Martin has always been excellent carrying out Services over the years. Lee Wortley was so helpful throughout, from when I had decided to change my car, and nothing was too much trouble, he was brilliant at keeping me up to date. Adam also was excellent with the help he gave me in changing to an Automatic, he gave me the confidence to drive it, and was so kind. The whole team is excellent.
29. september 2021
Besvarelse fra Shelbourne Motors
Dear Beverley
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Paul, Lee & Adam and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
a great service from a very well…
a great service from a very well informed friendly and helpful agent Michelle thank you.
29. september 2021
Besvarelse fra Shelbourne Motors
Dear William
It’s a pleasure to read such a fantastic review about our Kia dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers. We will be sure to pass this onto Michelle and the team.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Autoselect was very helpful in getting…
Autoselect was very helpful in getting through the process of finance and also trading on my vehicle.
29. september 2021
Besvarelse fra Shelbourne Motors
Dear Lance
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great service so far,I have obtained a…
Great service so far,I have obtained a full years warranty,hopefully there’s no issues with the car ? So far,so good ,thank yous
29. september 2021
Besvarelse fra Shelbourne Motors
Dear Charles
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Besvarelse fra Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great service from Glen and the backup…
Great service from Glen and the backup team. This is the second vehicle I have purchased from Shelbourne and I hope to do business with them again.
27. september 2021
Besvarelse fra Shelbourne Motors
Dear Les
It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Glenn and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
All went perfectly smoothly thanks
27. september 2021
Besvarelse fra Shelbourne Motors
Dear Morag
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
NEW VAN
Excellent service from Conor Hagan at Shelbourne Motors Portadown, when I enquired about a new Renault van. Fast, efficient and friendly service. Would recommend.
27. september 2021
Besvarelse fra Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to Conor and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Giving 2 stars although I think is…
Giving 2 stars although I think is generous. Purchased car May 2020 reassures everything was in place. Come to August 2021 was clamped due to tax to find out I wasn’t the registered owner after paying full for the car. At dealership was never given slip to change owner which wasn’t aware first time buying again was reassured everything was in place. Weeks later I have paid out £155 and have been ignored after numerous messages to Portadown garage. Never again will I buy off this company or recommend disgraceful aftercare. Truly their fault and they’ve not a care now they have the money! Still no word to being resolved and still being ignored!
Update:
The matter has now been resolved and have been compensated part of costs which I’m happy about. Have to say since this review the company have done their best to resolve this issue which I’m grateful for.
26. september 2021
Uopfordret anmeldelse
Welcoming experience
Lee was easy to get along with and very welcoming, I would highly recommend this dealership. Swift easy and very helpful.
26. september 2021
Besvarelse fra Shelbourne Motors
Dear Rosemary
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Lee and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.