Shelbourne Motors Anmeldelser 

1.470
•
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Had a great experience buying a car from here. David was helpful all the way through the process from initial seeing the car online to the date of collection. Living in the West of Ireland meant impor... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Just bought a second hand car from David , absolute gentleman with great knowledge of vehicles. Support from David and Gary has made buying a vehicle a pleasure. 100% would recommend using Shelbourne... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Quoted £10,398 repair bill for a car i bought last March, what a complete joke amd rip off , car faulted initially under warranty , replaced 4 injectors and now needs a new fuel system 150 miles outsi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

⭐⭐⭐⭐⭐ Absolute Perfection from Start to Finish! I cannot recommend Shelbourne Motors highly enough! We recently bought a car from them, and the entire experience was flawless. The car itself is absolu... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Autoforhandler
  2. Biludlejning
  3. Brugtvognsforhandler
  4. Nissan-forhandler
  5. Renault-forhandler
  6. Toyota-forhandler

Oplysningerne kommer fra forskellige eksterne kilder

Award winning car dealers based in Portadown & Newry Co. Armagh NI specialising in New and Used Cars, Servicing, Parts, Accessories and Rental.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(1.470)

28 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I recently bought a used Kadjar from…

I recently bought a used Kadjar from the David and the team. Excellent service from start to finish. Car delivered to my door! Great communication by email and phone. All details were 100%

29. januar 2024
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

We're happy to hear that David and the team provided excellent service during your new car journey, We appreciate the feedback and will be sure to pass this onto the team. Drive safe, from all the team at Shelbourne Motors Renault.

Bedømt til 5 ud af 5 stjerner

I recently bought a car at Shelbourne…

I recently bought a car at Shelbourne Motors Auto Select. Conall Cheetham was the sales executive. He was patient , very knowledgeable and help me with narrowing down what would be the best suitable car for my family. He took the time to show me different payment plans and I found his customer service to my family in high credit to the company he works for. Great prices, great service, would highly recommend this a place to look for a car in the future. Ross

23. januar 2024
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Thank you Ross, for taking the time to leave fantastic feedback for our team member Conall. We truly appreciate the feedback and will be sure to pass this onto Conall and the rest of the team. We look forward to seeing again soon!

Bedømt til 5 ud af 5 stjerner

Car purchase

From the moment we entered shelbourne motors we were greeted by Conor Mc kenna. We felt very welcome & made no hesitation in purchasing our new car. Highly recommend.

26. oktober 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Thank you Joanne for the fantastic review for our team member Conor. We're pleased to hear that he provided you with an excellent experience. Please feel free to get in touch if there is anything additional we can do for you!

Bedømt til 1 ud af 5 stjerner

Bought a car from shelbourne Portadown…

Bought a car from shelbourne Portadown in Feb 23. Have had problem with electric handbrake and warning lights on dash.
Made appointment as it was still under warranty and told on phone repairs would be covered.
Drove 120 miles round trip to be told I would have to pay a fee of £120 to get it looked at as the warranty didn't cover this and that it could take up to a week to get car back to me. Courtesy car offered but charge of £15 for this service.
Complete waste of a day and fuel.
Bunch of amateurs for a supposedly big dealership, once they get the sale they don't care obviously.

18. september 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Dear Malachy, We have investigated the points raised in your review & we believe our service manager has now been in touch with you directly. We are disappointed to read you are not satisfied with the service we have provided. As the item identified was not covered under warranty unfortunately that is out of our control.

Bedømt til 5 ud af 5 stjerner

Michael & David - How to sell cars!

Nothing was ever a problem with Michael the Sales Manager and David, both were a genuine credit to the company and overall how I believe service should be in Car Dealerships. Despite some delays outwith their control they went over and beyond to assist, offer alternatives.
Brilliant service.

31. august 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Thank you Cathal for the fantastic review for Michael and David. We will be sure to pass your kind words on to our team. We appreciate the feedback and look forward to seeing you again soon.

Bedømt til 5 ud af 5 stjerner

Outstanding customer service.

I have had the pleasure of doing business with this company for more than a year. The staff are of the highest quality in terms of their customer service and professional manner. The cars are new and in immaculate condition. The staff definitely feel like good friends providing a courteous and outstanding service.

29. juli 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Hi Mark, thank you for the fantastic review about your visit to our showroom. We're happy to hear that we could meet expectations and we appreciate the feedback. We look forward to seeing you again soon.

Bedømt til 5 ud af 5 stjerner

Exceptional service

I recently purchased my beautiful Renault captur from shelborne motors and my experience was excellent. David (Bridges) was exceptional in helping me find the perfect car for my family's needs. I was kept up to date at every point and made to feel included in all aspects of my purchase from build to collection.
The staff at Shelborne motors are helpful, friendly and professional and made me feel incredibly welcome at all times.
My new car is fantastic I am so happy with it,it is just perfect for my family and David's help was key in finding our perfect fit.
Thank you Shelborne motors

7. juli 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Hi, thanks so much for the excellent 5 star review, we really appreciate you taking the time to provide us with feedback. We will be sure to pass your kind words to the team and hope to welcome you back again soon.

Bedømt til 1 ud af 5 stjerner

Overcharging for work that wasn’t…

Overcharging for work that wasn’t necessary for some months.

Quoting in red for items that weren’t needed ie falsely indicating that these works were urgent when they were not.

I had a mechanic look over the quotation who couldn’t believe how much they were overcharging me.

Invoice amended from over 1000 to 200. I will never have my car serviced at a Shelbourne motors again.

28. juni 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lee Wortley was very helpful and I…

Lee Wortley was very helpful and I would recommend him to anyone buying a car!

15. maj 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Dear Algimantas

It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to Mark and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Bedømt til 5 ud af 5 stjerner

I have been with Sherbourne motors for…

I have been with Sherbourne motors for over 5 years now. My last car wasn't great but i guess it's not then fault but Dacia. BUT I wanted to change the car and Mark was such a nice guy. Helped me so quick. I would like to thank him.He is such a helpful guy and friendly too. Thank u Mark 😊 hope all goes well now 🙏🏻

11. maj 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Dear Lukrecia

It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to Mark and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Bedømt til 5 ud af 5 stjerner

Highly recommend working with Mark

Recently worked with Mark from the Portadown showroom to find a new car that suited my requirements. Mark was great from the beginning, working with not only myself but also my parents who were assisting me during this process. Mark had a wealth of knowledge, was easy to work with, extremely helpful when I had 101 questions and made sure to reach out multiple times during the process to ensure everything was in place and to my satisfaction. I would highly recommend working with Mark and appreciate the time and effort that he and the team at Shelbourne put in to ensure I was happy with my car and help in the transition to a fully electric car. Mark has been great to work with and has gone above and beyond to assist during this process. I look forward to working with Mark and Shelbourne in the future. Many Thanks!

31. marts 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Dear Becky

It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to Mark and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Bedømt til 1 ud af 5 stjerner

I recently purchased a 3 year old…

I recently purchased a 3 year old Toyota C-HR
After using the boot last weekend, I noticed a large tear in the rear seat fabric, along with a damaged parcel shelf.
Extremely disappointed with this company and I certainly will not be using them for any future purchases or maintenance

8. april 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Hello, thank you for your feedback, all feedback is important to us. We have been looking into this along with the Sales Manager.

We have spoken to Gareth who you were dealing with & he has informed us that he has been in regular contact with you over the last week. We thoroughly check over all used cars on arrival and prior to delivery. We understand the team have been working to assist you in getting used to he car and some of the features. We'd love to invite you back again and allow us some more time to go over the features of the vehicle again. Please be assured if the quality of the vehicle was not up to standard we would be looking to make this right.

We look forward to hearing from you.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Bedømt til 5 ud af 5 stjerner

Great Service

Great customer service and staff in Newry, Always friendly.
Lovely new dealership and extremely welcoming a great change to the usual dealerships that i come across and the coffee is great too thanks again to each and every one of you, Ill be back again soon with friends and family.

24. marts 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Dear Carolyn

It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Bedømt til 5 ud af 5 stjerner

fantastic services and qyality of stock…

fantastic services and qyality of stock available over the moon with my new car 😁

4. januar 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Dear Barry

It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Bedømt til 1 ud af 5 stjerner

Sales nightmare with Shelbourne Motors

When you order a vehicle you would expect it to come the colour you ordered and if not you would expect the supplier to make it right. Not with Shelbourne Motors They didnt make any reasonable offer to make good. They simply wanted 8K more or tough, suck it up. Not a pleasant experience.

6. februar 2023
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Dear Austin,

We have spoken to the relevant department management who will reach out to you today. We hope we can work with you to help reinstate your trust in us as your preferred retailer. Customer service is our top priority & we work hard to ensure all our customers are happy. We look forward to speaking to you later.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Bedømt til 5 ud af 5 stjerner

Ross was an amazing help when deciding…

Ross was an amazing help when deciding to change my vehicle. He was a wealth of knowledge & very courteous. After the purchase he doesn’t forget you either & checks that everything is up to standard on several occasions. Many thanks for such a seamless process & for the guidance & help provided to allow me to change my vehicle. I would highly recommend Shelbourne Motors to everyone

21. december 2022
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Hello Roberta, thank you very much for taking the time to leave us 5 star rating. We really appreciate your feedback and will be sure to pass this onto Ross. We look forward to seeing you again soon.

Bedømt til 5 ud af 5 stjerner

Una in service dept newry went out of…

Una in service dept newry went out of her way to help,an example to other franchise dealers of how it should be done ,very professional and knowledgeable ,an asset to any business

13. december 2022
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Dear John

It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Bedømt til 5 ud af 5 stjerner

I would highly recommend shelbourne motors

I would highly recommend shelbourne motors, extremely helpful at supporting me to get a commercial vehicle for the business. The service from start to handover was first class.

9. december 2022
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Dear Neil

It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.

Best Regards,
Customer Service Team
Shelbourne Motors.com

Bedømt til 5 ud af 5 stjerner

Wonderful Service from Mark

Myself and my Husband got a new car last week from Shelbourne Motors and we would like to commend Mark on his excellent service and say thank you for looking after us so well and making the process very simple
Elizabeth and Peter Burns
Banbridge

24. november 2022
Uopfordret anmeldelse
Shelbourne Motors-logo

Besvarelse fra Shelbourne Motors

Dear Peter

It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to Mark & the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers

Best Regards,
Customer Service Team
Shelbourne Motors.com

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere