SevenCapital Anmeldelser 680

TrustScore 2.5 ud af 5

2,3

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I bought a flat at one of Seven Capital buildings. Had issues raising a mortgage due to high ground rents, but somehow managed to obtain a mortgage. However, the most disappointing thing is the buil... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Seven capital are big scammers please stay away. Their properties are highly over priced and that's the reason they collect huge upfront deposit. It is not possible to find a lender with these unrea... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

We recently had our completion for a flat at St,. Martins Place which went smoothly. Caitlin our customer care coordinator at Seven Capital has been extremely helpful for keeping us updated for the la... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Having previously reviewed during the development, things only got worse after. There is a huge long list of issues which Seven Captial are trying to avoid (huge leaks to windows, lift servicing, clad... Se mere

Virksomhedsoplysninger

  1. Ejendomsinvestering
  2. Husbygger
  3. Investeringsselskab
  4. Ejendomsadministration
  5. Bygherre

Skrevet af virksomheden

UK Property Investment Company SevenCapital is a forward-thinking property investment company transforming commercial spaces in key city centre locations into stunning residential apartments and also building brand new apartment complexes in equally desirable locations. We offer those looking to invest in buy-to-let property an exceptional opportunity to buy luxury apartments off-plan direct from the developer. This enables our clients to buy premium real estate for lower than the market value of a completed development, giving you a greater return on your investment. SevenCapital is an independent property investor, founded by passionate business people with years of property and investment experience.


Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

680 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Bedømt til 5 ud af 5 stjerner

Mixer Tap - Kevin

Kevin came to fix our tap. We were given a time slot but he came straight away in the morning which was great for us. He was polite and respectful of our things and space. He was efficient and did a great job.

11. august 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Emma,

We're delighted to read such high praise for Kevin. He's a huge asset to our Customer Service Team and we're pleased to read you feel the same way.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Thanks to Kevin for sorting out the…

Very quick response and thanks to Kevin for sorting out the issue in the apartment quickly.

11. august 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Tee,

Thank you for your 5* review. We're grateful for your kind words in regards to Kevin's assistance.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Tania

Tanias customer service was definitely 5*, very fast and efficient replies.

6. august 2021
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Besvarelse fra SevenCapital

Hi Emma,

Thank you for your review. We are pleased that Tania was on hand to help out in her customary 'fast and efficient' manner.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Great job by David Baily!

When my apartment was handed over to me I talked to David Baily about furniture ideas. He did an amazing job! It ended up ordering the whole furniture thro him. He kept following & make sure that everything in perfectly done.

5. august 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Abdulmohsen,

We're delighted to read that you could consult and with David on your apartment's furnishings, and that it was all delivered to a high standard. Thank you for sharing your 5* review with us and for highlighting David's great work.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

The service was superb

The service was superb. Very professional people and done the work in timely manner.

3. august 2021
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Besvarelse fra SevenCapital

Hi Subhasini,

We're grateful that you've shared such positive feedback on our business. Thank you for your 5* review.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent. Immediate response regarding my issue. Special thanks to Emma Loth, she was very caring, supportive and helpful.

3. august 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi HJ,

We are pleased to read that Emma jumped into action when you needed her. She's a credit to the team. Thanks for your review.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

purchased property

I have recently bought a property with Seven Capital and had problems getting a mortgage in place, Caitlin Macdonald and Sharon Plevin went above and beyond to help make sure I did not lose the property, Caitlin and Sharon's willingness to help plus expertise was priceless.

29. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Alex,

We're glad to read that Sharon & Caitlin were continually on hand to help you through your purchasing journey. Thank you for sharing your positive experience with us through a 5* review.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Purchase Completed

Buying my first new-built was not quite so smooth due to many factors beyond my control.
I was under immense pressure to complete and during that time i was very grateful for the immeasurable help provided by Natalie Howlings, customer services at Seven Capital, for making sure the legal formalities proceeded without delay.
Natalie was co-operative, always on the ball and above all has a pleasing personality.
I was so glad when the purchase finally completed.

25. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Jeffrey,

We're pleased to read that Natalie was on hand again and again - the dedication and reliability of our customer service team are crucial for investors like yourself. Thank you for sharing your 5* review of our services, we wish you all the best with your investment going forward.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Natalie Howlings – Purchase Completed

It has been a pleasure to work with Natalie, she has recently helped me through the process to purchase and rent out a new apartment. I live abroad and rely heavily on representatives. Natalie has been outstanding, so helpful and reassuring. She kept me informed throughout, always responded quickly, and made the process as straight forward as it could have been. Thank you

24. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Nick,

Thanks for sharing your 5* review with us. We're delighted to read that Natalie has been so valuable and was able to provide exceptional customer service.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Outstanding Experience with Seven Capital

I purchased a property from Seven Capital in Birmingham for an investment purpose. The process was smooth and was up to the mark as I also work for a property development company. But the completion process was a highlight, where I was assisted by Natalie Howlings before the completion of the property. The assistance I received in terms of the lending process & agent, furnishings, Tolet agent intro and her personal follow-ups it was all outstanding. Being a non-resident in the UK it was quite stressful to arrange everything and especially in the midst of the COVID-19 pandemic, where travel was not possible. I sincerely thank Natalie for all the assistance I received with a personal touch and without her, it must have been very stressful.

22. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Syed,

We're delighted that you have been full of praise for us after investing. It is great to read that you have been supported at every step of your investment from overseas. Thank you for taking the time to write your review, we wish you all the best with your investment going forward.

Kind regards,
SevenCapital

Bedømt til 1 ud af 5 stjerner

Honestly wouldn't recommend anyone to…

Honestly wouldn't recommend anyone to move in here. The price of rent per month is incredibly steep for the services they offer. Not to mention the issues we've had. Cars being stolen, bikes being stolen, parcels being stolen, people getting into the building, all this and after almost a year they still haven't installed a single security camera.

Parking confusion, some flats told their bay number is their flat number, others told completely different number. Cars being keyed also. Not to mention the apartments themselves, was promised free WiFi, which I got.. however at 2mbps download speed it's unusable.

Furnished apartment with the cheapest furniture imaginable, my sofa fell apart within 1 week of being here. Then there's the heat, as soon as the temperature goes over 25° the flats are unlivable, they have a "fresh air system" which does nothing but blows hot air throughout your apartment making it even more unbearable, if you stand under one of the vents, you will feel the air coming out of it which I can only describe as "warm syrup". I'm convinced that the air system has just completely stopped working now, as once upon a time it seemed to work much better.

Not to mention random un arranged visits from people wanting in your apartment with no warning whatsoever. Once had a guy basically force his way in my apartment to check the seals on the ceiling, and with no prior warning, along with no covid protocol it made me feel very uneasy.

Oh also I should mention the electric bill, I think it may be the useless fresh air system causing this huge bill, but you can expect to pay around £150 a month on electric for a studio flat. My previous 3 bedroom house with 3 people living there was ~£70 a month.

The only plus I would give is that the apartments themselves are relatively nice inside, newly built and the finish is good.

22. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Dear Joe,

We are very sorry to hear that you are unhappy. SevenCapital do not manage your let, however, if you wish to discuss any aftercare matters regarding a SevenCapital property we would be happy to assist.

Please contact aftercare@sevencapital.com or call 0121 2729998.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Excellent customer support from Caroline Ellis at Seven Capital

It’s my first time buying a property in UK. Caroline helped me with furnishing the apartment and dealing with the crappy solicitor that I use. I may not be able to purchase the apartment on time if Caroline did not help.

22. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Peter,

We're really grateful to you for pointing out how pivotal a resource our customer service team are to our clients. Without them, the purchasing journey would be immeasurably more difficult. Thank you for choosing us as your trusted partner - we wish you all the best going forward with your investment.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

I dealt with Emma Loth at Seven and she…

I dealt with Emma Loth at Seven and she was really helpful. Continually updating me on the progress and appointments needed. Really good, thank you

21. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Sam,

Thanks for writing your review, we are grateful for your feedback.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

As an investor

As an investor, Seven Capital make the process of buying simple, efficient and in a very friendly manner. Their aftercare service is equally professional and prompt. They are proactive and also quick to respond. Well done to the entire team.

21. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Dharmesh,

We're delighted with your feedback. Every department in our team is dedicated to achieving what your first sentence states and reading your review has confirmed we are living up to expectations. Thank you for your 5* review. We wish you all the best going forward.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Great service

Great service
Fixed the maintenance issue in the property promptly

18. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Stefan,

Thank for your 5* review. We're pleased that things were sorted out quickly for you.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Great support from Emma Loth and good repair service

Had to request a repair service at my flat - reported to SevenCapital online and the aftercare coordinator Emma Loth has been very helpful, acting quickly upon the request and being very responsive to my emails. The repair service was quick and good as well.

16. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Cindy,

We're pleased to read that the repair was undertaken in a timely manner. Thank you for taking the time to share your 5* review with us.

Kind regards,
SevenCapital

Bedømt til 5 ud af 5 stjerner

Having worked with Emma Loth in the…

Having worked with Emma Loth in the past, I can confidently say she has been helpful and responsive to my issue. The service has been satisfactory to me.

16. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Nima,

Thank you for your 5* review. We're pleased that Emma was able to help you out in a satisfactory fashion.

Kind regards,
SevenCapital

Bedømt til 1 ud af 5 stjerner

All about the money

All about the money.

All they care about is money and not how their tenants are treated. We have had so many issues and nothing gets sorted after numerous reports and if it does they will just randomly turn up with no warning. And when they do send someone it’s a plumber to fix and electrical issue!

Not only this but random people turn up to ‘check’ without any warning (e.g check the meter) so you don’t have any idea if they’re safe to let in or not.

I don’t feel safe living here, we can’t wait to move out.

15. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Phoebe,

We are very sorry to hear that you are unhappy. SevenCapital do not manage your let, however, if you wish to discuss any aftercare matters regarding a SevenCapital property we would be happy to assist.

Please contact aftercare@sevencapital.com or call 0121 2729998.

Kind regards,
SevenCapital

Bedømt til 1 ud af 5 stjerner

Scammers please stay away from this developer

Seven capital are big scammers please stay away. Their properties are highly over priced and that's the reason they collect huge upfront deposit. It is not possible to find a lender with these unreasonable prices and eventually they take away your huge deposit money.

We lost our deposit and they denied to refund.

15. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Dear Adam,

We are genuinely sorry to read your review about how disappointed you feel. We are unable to locate your account but would welcome speaking with you to follow up on your comments. Please contact Customer Care on 0121 296 1548 or email Customercare@sevencapital.com to arrange a convenient time.

Kind regards,
SevenCapital

Bedømt til 1 ud af 5 stjerner

Shocking company

All this company cares about is money. Complete disregard for all of the tenants once the deal is done. They choose to ignore serious issues including massive health and safety breaches. They are a nightmare to get hold of, however if they need money from you they are on the ball. Disgrace of a company, can't wait to move out!

Will never use this company again, absolutely appalling.

15. juli 2021
Uopfordret anmeldelse
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Besvarelse fra SevenCapital

Hi Zoe,

We are very sorry to hear that you are unhappy. SevenCapital do not manage your let, however, if you wish to discuss any aftercare matters regarding a SevenCapital property we would be happy to assist.

Please contact aftercare@sevencapital.com or call 0121 2729998.

Kind regards,
SevenCapital

Dette er Trustpilot

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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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