Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
3,5
2 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have had a problem biting my tongue and cheeks while I sleep, kinda deep. Since using the nightguards haven't been biting my cheeks or tongue. It was a real problem, bites on my tongue were very deep.
Dentist wanted to sell me their night guard for over 2K.
On 7/1/25, I ordered a set of nightguards. The impression kits were not received, and I contacted customer service who said they weren't able to be delivered by the driver. After multiple attempts over several weeks, I finally received the impression kits.
After I sent the completed impression kits back to Sentinel, I never received the nightguards. I contacted customer service who stated they had been delivered. They provided a tracking number for USPS, which provided an error (included at the end of this message).
Customer service refused to provide a refund for devices that were never delivered.
USPS tracking number:
420770679300110597204489352071
Tracking Not Available
Tracking is not available for this item. This may be because the tracking number is invalid; USPS has not yet received payment; USPS has not yet received the item; the item does not include tracking; or other reasons.
Besvarelse fra sentinelmouthguards.com
Hi Stefan,
We're sorry to hear that you're disappointed with your experience.
We've had the opportunity to serve you over multiple orders through the years, and we're genuinely sorry this order did not end the way either of us would have wanted.
For the benefit of anyone reading this review, we'd like to clarify the documented timeline of this order.
After your initial impression kit experienced delivery issues, we sent multiple complimentary replacement impression kits until one was successfully received so your order could move forward.
Once your completed impressions were returned, we manufactured your custom night guards and fulfilled the order. Our fulfillment records show the package was shipped via USPS and documented as delivered on August 1, 2025 using the tracking number referenced in your review.
We did not receive another report that the order had allegedly not been received until April 2026, approximately eight months after the documented delivery. By that time, USPS no longer retained the tracking history online, which is why the tracking number no longer displayed current tracking information.
We understand how frustrating delivery issues can be. However, based on our business records, we do not believe this review reflects the complete timeline of the order or the extensive efforts we made to resolve the earlier shipping issues by sending multiple replacement impression kits at no additional cost.
We have retained documentation of the fulfillment and delivery history and remain committed to providing accurate information and fair customer service to every customer.
— Sentinel Mouthguards
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
