Almost a month and my order didn’t…
Almost a month and my order didn’t arrive, also they don’t answer costumer service
20. december 2025
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
SENSELASHES® is an experienced producer and supplier with a focus on providing the most comprehensive line of eyelash extensions products. The best eyelash extension supplies, lash adhesive - the best eyelash glue, classic individual lashes, premade fans, Russian volume eyelash extensions
Kontaktoplysninger
NO.11 ZAOYUANROAD, LICANG, 266100, QINGDAO, Kina
- 8615615722361
- info@senselashes.com
- senselashes.com
2,8
Middel
3 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Heads up to other lash artists
Heads up to other lash artists: SenseLashes’ system showed my first order as “unpaid,” so I placed a second order. I received two identical orders and provided proof (emails/screenshots) asking for a full refund. They refused and offered only $20.
This mistake is entirely on their system. I’m sharing my experience so others can avoid wasting money and time. Professional suppliers should be accountable.
29. november 2025
Uopfordret anmeldelse
No cancelations despite cancelation policy
Unfortunately, after having a glowing recommendation to buy the UV/LED lamp from this company from someone I trust, I have had a negative experience from Sense Lashes.
I value having the safest light curing lash system in my studio, and when I found out that the Amps would be too high to be labeled as exempt on the IEC 62471 test and was most likely either risk group 1 or risk group 2, I immediately contacted them to cancel the order.
Their cancelation policy states that you can cancel the order before shipping. If not, it would have to be returned and then refunded. At the time I contacted them to cancel the order, the lamp was on back order a label had been created.
They responded back to me that the product had already shipped. I contacted the carrier and they said they had not recieved the package yet. Sense lashes tried to offer to give me $20 store credit and then when I refused that because my order had not shipped yet, they offered a $60 refund. I refused.
I sent them screenshots of my tracking information and told them I had confirmed that the order had not shipped yet. 4 days after my cancelation request, they dropped off the order so it is now on the way. A product i do not want. Now I will have to wait to get a refund until after I refuse and return the package and dispute it with my bank.
15. juli 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.