Terrible. I ordered a CPAP with 3,000 hours, but they sent me one with 5,000 hours without refunding the price difference. The device is in TERRIBLE condition, ready to be thrown away. I asked for a r... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Didn't get the order right but did do all they could to rectify problem. Received order promptly and everything in good working order. There is a need for better advice on what is required for particu... Se mere
Ordered reconditioned oxygen concentrator. Good price. Great customer service, even AI worked! Fast delivery via Fed Ex. Really well packaged. Highly recommend. Only downside I would say is no warrant... Se mere
Virksomheden har svaret
Ordered a product but accidentally put the wrong address. Delivery was urgent, but Royal Mail returned the parcel, causing a big delay (10+ days). Called for help and the team was amazing. Th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
SelfiMed UK (company number: 14306139) specialises in the sale and distribution of both new and pre-owned medical equipment. Our inventory is directly sourced from prominent medical institutions within the UK, ensuring the utmost standard and quality. Through this approach, we extend our services to global hospitals, particularly those facing financial constraints that impede them from acquiring new equipment at inflated costs. Additionally, for disabled or critically ill patients requiring top-quality medical equipment within a limited budget, SelfiMed UK is dedicated to meeting their needs and expectations, ensuring access to essential tools for better healthcare.
Kontaktoplysninger
Unit 10, Twenty4 Secured Storage, LS12 4HP, Leeds, Storbritannien
- +443301332808
- info@selfimed.com
- selfimed.com
4,1
God
217 anmeldelser
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Minor problem with order
Minor problem with order, quickly fixed and replacement arrived in a few days.
28. september 2023
Besvarelse fra SelfiMed UK
Thank you Richard. We always do our best to solve issues with our customers, no matter how much it costs us.
Besvarelse fra SelfiMed UK
Appreciated you positive feedback. It means a lot to us
Excellent item working perfect 👍
26. september 2023
Besvarelse fra SelfiMed UK
Glad that you are happy. Thank you
Excellent Customer Service
Excellent, Reliable, Trustworthy, Honest, Attentive, Ethical and Professional Business. Thank you.
4. august 2023
Besvarelse fra SelfiMed UK
Thank you John. It means a lot to our growing process
Devivce don't work
27. august 2023
Besvarelse fra SelfiMed UK
Hi Petri,
If you receive an item not working or not as described, please always contact us to change it or refund you.
You have a right to an item as we described. Please contact us as soon as you can.
Besvarelse fra SelfiMed UK
Hi Frank, thank you for amending the review. We are always here to help if any issue.
Producto no enviado
Mi pedido no se envió... Perdi el tiempo y comisiones de los pagos.
15. august 2023
Besvarelse fra SelfiMed UK
Estimado comprador, su pedido no fue enviado porque se descubrió que el artículo no funcionaba según lo previsto antes de enviárselo. Le reembolsamos su dinero en su totalidad y, normalmente, no hay que pagar ninguna comisión en caso de reembolso. Lamentamos que no haya recibido el artículo, pero nos complace no haberle enviado un artículo dañado.
Prompt delivery and the product is as…
Prompt delivery and the product is as described.Would recommend.
7. august 2023
Besvarelse fra SelfiMed UK
Thank you very much.
The item had a piece missing
The item had a piece missing, replied promptly to my email and sent out the missing piece.
30. juli 2023
Besvarelse fra SelfiMed UK
I found it just on my table. It fell when packaging. Sorry for that.
High carriage costs
Item was ok but could have used alternative logistics to reduce carriage costs
3. august 2023
Besvarelse fra SelfiMed UK
Hi Vincent,
Thank you for the feedback. We accept every comment to help us improve our service. However, when purchasing the item, you had option of selecting “self collection” and pay no shipping fee. This could help you book own courier. ButjYour feedback is very important to us as it is helping us look for an alternative solution for Northern Ireland.
Arrived with plug and other items.
1. august 2023
Besvarelse fra SelfiMed UK
Thank you for your positive feedback.
Besvarelse fra SelfiMed UK
You are a great buyer. Thanks for the support
I am delighted with my purchase and how…
I am delighted with my purchase and how they went above and beyond for myself as o am unable to do most things myself
..they sho so.much care for there customers and I am delighted I can give them this rating
21. juli 2023
Uopfordret anmeldelse
Besvarelse fra SelfiMed UK
Thank you very much. We will always do whatever it takes to make our buyers happy.
Besvarelse fra SelfiMed UK
Thank you Susan. Appreciated!
Selfimed were very responsive and very…
Selfimed were very responsive and very helpful, even with the return and refund I asked for when I now longer needed the equipment I ordered.
29. juni 2023
Besvarelse fra SelfiMed UK
We will always be there for you no matter what. Thank you
Besvarelse fra SelfiMed UK
Thank you for trusting us.
Highly recommended to deal with.
Item as described, fast shipping, smooth transaction. Thanks. Highly recommended to deal with.
23. juni 2023
Besvarelse fra SelfiMed UK
We are improving our service everyday thanks to your unconditional support.
Besvarelse fra SelfiMed UK
Appreciated, thank you!
Fast response
6. maj 2023
Besvarelse fra SelfiMed UK
Thanks you for this mark of appreciation. It means a lot for a small business like ours.
Absolutely filthy
Absolutely filthy, do not know how you could send this unit to a sick person, the electrical test was done in 2017, so nowhere a recent second hand unit, must be at least 6 to 8 years old, i am writing this today 23/05/2023 as this is what i received.
22. maj 2023
Besvarelse fra SelfiMed UK
Sorry that we did not meet your expectations. However, you purchased a second hand item, fully functional. Nowhere in our description we stated that the item is few years old.
May be you should lower a bit your expectations as this item costs around £800 as new, it sold to you at £56 as second hand, fully functional.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.