We were long distance move. Quote one price on contract date then it increased on pickup date and further increased on delivery date. It took 4 weeks when we were told 10 days max.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I reserved services for a move and the company canceled 2 days before the move after receiving my 500 dollar down payment. I was left trying to find a mover last minute and have requested my down paym... Se mere
These guys are fantastic and everything you expect from a moving company. They wrapped everything and took extra special care of my belongings. They moved me out of a 3 bedroom house. Very competitive... Se mere
Virksomheden har svaret
I was incredibly satisfied with their services. They are all dedicated, have great attitudes. I am pleased by them making moving speedy, timely, and reasonable. I strongly recommend them!
Virksomhedsoplysninger
Skrevet af virksomheden
Whether you’re moving your home, business, commercial products, or vehicles; Selective Van Lines has the ability and equipment to maneuver within all aspects of any moving job. Our team is made up of highly trained and skilled professionals, with a touch of personal qualities that we are proud to have representing our company. Their precision and efficiency fit our practices of handling our clients’ goods delicately, putting our customers first, supporting their colleagues and providing customer service at the highest level.
Kontaktoplysninger
10 DELL GLEN AVE SUTIE 4, 07644, Lodi, USA
- (844) 357-2223
- customersupport@selectivevanlines.com
- selectivevanlines.com
Unreliable: Lost and damaged goods
They are not reliable on delivering or handling your items for your move. Look up the complaints under their DOT# on the FMCSA website.
The pickup and dropoff crews were fine - they were the only positive aspect of the move. Their storage and handling of the inventory between delivery and drop-off is horribly disorganized and unprofessional. Broken and damaged items upon delivery, with many items missing entirely. Only 2/3rds of the inventory were delivered on time. The remaining third (except for the items that are completely missing) were not delivered until 41 business days after the first available delivery date, 10 business days beyond the 30 business-day window stated in their contract.
For weeks they would not respond to my calls or emails when I was trying to reach them about my missing items. When I did reach them they aid that they did a warehouse sweep and could not find my items and tried to get me to go straight to filing a claim (which is a scam process, see below). When I contacted my broker, Proud American Van Lines, they were able to get Selective Van Lines to look again. Selective Van Lines then said that they found all of my missing items and that they would be delivered.
Even after the late second delivery, 19 items were still missing. They lost %10 of my inventory entirely. I asked them to look again in their warehouse but they said they can't find my items, despite the fact they stated earlier that all of my missing items had been found. The inventory item sticker that was attached to my brand new toolkit was found placed on an old bedframe that didnʻt belong to my during the second delivery of my items. This is strong evidence that someone took the sticker off my toolkit and placed it on an old bedframe, aka theft. On the second delivery, they only sent one truck driver with no one else to help unload. Many of the items that had to be unloaded were large and heavy. I had to provide my labor in order to unload the items without having them damaged.
Selective Vanlines claim process is a scam. They made you go through movingclaims.net to file a claim. Movingclaims.net is NOT an insurance company and their employees are not acting as insurance adjusters. Selective Vanlines does not offer a true claims settlement process by making their customer go through movingclaims.net. Selective Vanlines has not paid or offered anything for their delay in delivery, nor for the lost and damaged items.
Do not do business with this company. Your items will be lost, damaged, or stolen when it goes through their storage process and they will not offer any type of compensation. They should spend more effort in properly managing their warehouse and handling peopleʻs good in a professional manner, and less effort on posting fake positive reviews.
10. december 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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