SECURICO CCTV Anmeldelser 

1.762
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I want to thank you, james you have so helpful and understanding i heard a neighbour who complain about my camera i can't thank you enough helping me get through this i've got threaten that I was goi... Se mere

Bedømt til 5 ud af 5 stjerner

Amazing service from start to finish. This has given me complete peace of mind. 24-hour support is available whenever needed, which is very reassuring. The engineer was highly professional and took th... Se mere

Bedømt til 5 ud af 5 stjerner

I have been a Securico customer for a few years now. Recently moved house and had CCTV installed. As usual received a five star, brilliant high quality service. Camera pics are superb quality and crys... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The company is called securico cctv..the agent who helped with my query was called Ann.I had security cameras put up outside my property about 6 years ago and they have been superb at a very affordabl... Se mere

Virksomhedsoplysninger

  1. Butik med sikkerhedsudstyr
  2. Reparation af AV-udstyr
  3. Butik med videoovervågningssystemer
  4. Installation af sikkerhedssystemer
  5. Leverandør af sikkerhedssystemer

Oplysningerne kommer fra forskellige eksterne kilder

Securico CCTV is one of the leading CCTV installers in the UK with over 10 years experience in the CCTV industry. We offer the latest technologies in CCTV security systems to homes and businesses throughout the UK. We provide effective security solutions to our clients through professional CCTV systems installation, an excellent maintenance service and a one year on-site warranty with every system installed. We have a team of qualified and experienced engineers to carry out CCTV camera installations and to give unlimited advice on home and business security. At Securico CCTV, we strive to deliver the best by offering products and services that are both reliable and affordable. When it comes to price, we offer guaranteed lowest prices on home CCTV security systems and business CCTV systems. Our remote CCTV surveillance system gives you the ability to monitor the activities around your property from anywhere in the world.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 42 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(1.762)

43 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Really professional install

Really professional install. Thank you.

9. maj 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Mr Wells,

Perfect, that's what we like to hear. Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Very efficient

9. maj 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Mr Carter,

Great to hear, thank you for your review.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Very knowledgeable people

Very knowledgeable people. Excellent response time, and sorted the problem by phone.
I can honestly recommend them.
5*

2. maj 2023
Uopfordret anmeldelse
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear D. Maloney,

We appreciate you taking the time to review your tech support experience.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Home Security Camera

Polite, prompt, full of advice as to positioning and scope, and helpful with all questions. I would not hesitate to recommend Securico to other customers.

25. april 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear SC,

Thank you very much for your review and recommendation.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Not great at all.its Fantastic bit of…

Not great at all.its Fantastic bit of kit.my old system was old compared to what I have.color night vision.your engineers who installed it. Was asking all the time is this that ok for you.nothing was to much for them both.very helpful putting system onto our phones. Great job.4 cameras up and running 6 hrs ish.Large house.

3. maj 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Ms Forrington,

I see what you did there! And we don't like this review... We love it!

Thank you for taking time to review your experience and the product.

If you need any support or have any questions, please fill out the form at securicocctv.co.uk/support

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Best cctv install 5 stars

Used this company for the 2nd time, done me a great deal on second installation on cctv.

From start of installation to finished I was well informed.

I would strongly recommend to anyone seeking to install a full cctv system to their property I'm not talking cheap brands neither they use the best cctv on the market.

27. april 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Mr Mistry,

Thank you kindly for your repeat custom and your review.

All the best,

Securico CCTV Customer Services

Bedømt til 1 ud af 5 stjerner

PLEASE STAY AWAY FROM THIS COMPANY

As a previous customer of Securico, I can only advise potential customers to avoid using Securico as much as possible. I purchased a CCTV system a few years ago. Initially the service was good and provided limited support when required. However outside of warranty they hold you to ransom and charge for everything possible. To a degree I do understand the need to charge, but not to the extent they do.
More recently my system failed. When I spoke to them they advised they would not support me, as they no longer install QVIS. Despite my offer of paying, they dropped me as a customer like a stone. After several years of loyalty I was somewhat dismayed.
They advised that I must change the entire system, or they can’t help.
Given this I took my custom elsewhere and have recently replaced the system. However on removing the old system considerable damage was noted under the cameras despite base rings being purchased/fitted. My installers assessment was that there was no need to cause this level of damage if fitted correctly.
I have complained but to no avail, and just been fobbed off.
Would strongly recommend finding a company that can provide a more personal level of service and not hold you to ransom. Please avoid Securico CCTV.
Addendum: Following Securicos response I jut want to re-iterate that I had offered to pay a call out charge and for any parts, but irrespective of that they still would not provide any support. I would suggest that the company are missing the point. Interestingly the company have completely overlooked the issue regarding damage to my property, which I have subsequently had to get rectified at my own expense. Some of the sloppiest workmanship I've seen (and photos will be posted on other platforms). KR

26. april 2023
Uopfordret anmeldelse
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Mr Blake,

With a system that is no longer supported by the manufacturer we advised on the best solution which you had every right to reject. In this instance, the only resolution was to replace the faulty part.

As with all companies, warranties have an expiry date and we always contact our customers regularly giving them the opportunity to extend their warranty as we understand the importance of keeping CCTV up and running.

Replacement parts are expensive and as any business we cannot send engineers out free of charge and replace parts for customers out of warranty.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Fantastic service.

Fantastic service, Brilliant quality, And so very helpful. I now feel safe and secure in my own home.

21. april 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Ms New,

That's great to hear.

Thank you for your custom and your review.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

very good service

very good service. The team were very polite & efficient.

17. april 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Baden,

Great to hear! Thank you for your review.

If you need any support or have any questions, please fill out the form at securicocctv.co.uk/support

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Quick and easy

Quick and easy. Very happy with the service provided

13. april 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Mr Nanavatti,

Thank you for your custom and your review.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Fantastic service

Nothing was too much trouble for Josh and was so very helpful and the same goes for Chris the technical engineer. I managed to delete all my Cctv cameras off my app by accident Chris very kindly talked me though getting them back, nothing was too much trouble and his knowledge is amazing. Forever grateful

14. april 2023
Uopfordret anmeldelse
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Ms Goozee,

Glad we could help. Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

James and Harry were first class…

James and Harry were first class fitters. They explained about the CCTV. They were very polite and a credit to your company.

12. april 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Ms Close,

Thank you for reviewing your installation and mentioning the installers by name. I'll pass this on to their manager.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Great service

Friendly, professional and focused service. The sound quality is very good and image is sharp. I will look into using this company again.

12. april 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Mr Jones,

Perfect! Thank you very much for your review.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

My problem was resolved quickly

My problem was resolved quickly and efficiently

13. april 2023
Uopfordret anmeldelse
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Linda C,

Thank you for reviewing your technical support experience.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

I had issues with an existing mobile & a new mobile and TV Monitor system.

I had issues with the mobile app that had logged out due to recent update. Abd, also monitor screen needed password in order to log in. Following a few telephone conversations today I finally managed to get the problem resolved. Chris spent at least 1 1/2 hrs on the phone helping me and we finally got both problems resolved. He was very patient with me as I had to use my mobile that we were speaking on, another mobile, my laptop for remote viewing and finally the camera monitor screen. In the middle of all of this a group arrived in the hall to set up a 9 yr old birthday party. He kept cool and we finally got it sorted.

13. april 2023
Uopfordret anmeldelse
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Michelle MXCC,

Thank you for your review. I'm glad to hear Chris was able to assist and get it resolved.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Fantastic customer support!

Our CCTV system was installed last June and has performed perfectly. This evening I noticed that all our cameras had gone offline. I emailed Securico Support and Chris replied immediately. I explained the problem and sent a few photos of the router connections as requested. Chris sent me some simple instructions to reactivate / pair the Powerline Network Adapters. I followed the instructions and within minutes the system was back online. Fantastic customer support!

12. april 2023
Uopfordret anmeldelse
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Mr Bennett,

Great to hear about your technical support experience! Thank you for your review.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

satisfied customerm

I'm very pleased and happy with Securicors efficiency and how the team are always there to help with any enquiry one might have

1. marts 2023
Uopfordret anmeldelse
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Ms White-Dale,

Thank you very much for your kind review.

Regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

We had our system put in 2022

We had our system put in 2022, the whole experience was stress free and a pleasure.
From the very beginning the team dealt with me in a really great professional manner, the installation team were fantastic! All done in just a few hours, very clean in their work and explained the system very well.
We have just had a problem after having a new router but one phone call and the customer service tram dealt with it no problem.
I would definitely recommend them to anyone who wants a fully functional cctv system with great customer service after care.
Thanks again for everything

2. september 2022
Uopfordret anmeldelse
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear Mr Cossey,

Thank you for reviewing your customer journey with us; from install to aftercare.

Much appreciated.

Kind regards,

Securico CCTV Customer Services

Bedømt til 5 ud af 5 stjerner

Amazing product and services with…

Amazing product and services with exceptional customer service and qualified engineers. After drilling multiple walls to install 4 cameras the engineers left the building without a dot of a dust.

4. april 2023
SECURICO CCTV-logo

Besvarelse fra SECURICO CCTV

Dear A Xirsi,

Wonderful, thank you for leaving us a review.

Kind regards,

Securico CCTV Customer Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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