Highly Recommend
Absolutely faultless experience. My advisor, Troy, went above and beyond from start to finish. He was always available, incredibly flexible, and took all of the stress out of the entire process. I honestly cannot recommend him highly enough.
Communication was quick, easy, and always suited my circumstances. As a full-time working single parent, being able to respond to emails around my schedule made a huge difference. Where I wasn’t available, Troy worked flexibly to keep everything moving smoothly.
The advice I received was heavily tailored to my situation, at a time when I didn’t think it would even be possible to obtain a mortgage. Not only did Troy thoroughly check for the best rates, he also provided clear advice for future re-mortgaging and broke everything down into simple, easy-to-understand quotes.
Additional services were sourced responsibly, with multiple quotes and options provided where possible, along with personal recommendations from Troy’s own experience. This gave me all the facts, clear costings, and made every step much easier to manage.
As someone who knew nothing about mortgages beyond what I’d found online, Troy made the entire process straightforward and stress-free. He explained everything clearly, followed up promptly with solicitors, and chased services when needed—always without delay, allowing me to purchase a beautiful first home for me and my child.
Overall, an outstanding advisor who made a potentially stressful process seamless. Would highly recommend.