Secure HouseAnmeldelser 

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I had a great experience with this door company from start to finish. The team was professional, knowledgeable, and easy to work with. They helped me choose the perfect door, and the installation was completed on time with excellent attention to detail. The quality of the workmanship is outstanding, and the new door has completely transformed the look of my home. I highly recommend this company to anyone looking for high-quality products and exceptional customer service.

As a woman living alone, I feel so much safer since installing their door. I had so many questions and Sigita in Customer Service had no problem answering all of them (and trust there where A LOT). She was so nice, patient and quick with her responses. I rarely felt so supported by a person in Customer Service.

It is the best shutters ever it works properly and looks Wonderfull

Even years after our door was installed, Secure House continues to provide exceptional customer support. We recently needed assistance and were impressed by how quickly and efficiently our issue was resolved. Sigita was incredibly helpful, professional, and easy to deal with. It is refreshing to find a company that stands behind its products and genuinely values its customers long after the sale. Highly recommended.

Used this Company years ago to install some front doors to my house, they did a great job very professional. Recently door lock broke due to our use. Called the company in the evening after office hours to report issue by mid day the next day they were onsite and replaced the broken lock. Very quick very professional.

The best company I have ever worked with. incredible communication and support. They know what they are doing and you can trust them because they have the solution for you.

I have had a bespoke security front door for my new build house. We are really pleased with the quality of door but also the service. This is a top company to deal with. Thanks again.

I can't thank the whole team enough for all their kind, polite and exceptionally wonderful job that they all do especially Sigita, thanks Sigita.
The guy at the showroom was very nice, smiley face, polite and professional, thanks to him too.
My door was fitted today and both fitters are very polite, smiley face and wonderful job, thanks to them too.
They took the old door away and they hoovered up and polished everything up at the end leaving a secure door in exceptional excellent standard
I will happily use this company again and will recommend them to friends, family and everybody else too.
All the best

A disappointing experience overall with SecureHouse led by Dainius Buzinskas and Edmundas Zaunieravicius. I had a poor experience purchasing two RC 3 doors and top glazing from them through Mindaugas Balciunas, who's attentiveness and support diminished once I placed the order. Timeframes slipped, comms was inconsistent and the final product/fitting left a considerable opening between the frame and door, big enough for vermin to enter, leaves to blow through, causes a constant draught and, I suspect, doesn't bode well for the secure nature of the door as the bolts are mostly out of the socket rather than securely within the metal frame.

There was also an issue with the second door, with a draught coming through the centre where the locking mechanism sits - not what I would expect from a high-end product, but given the severe issue with the first one it was a secondary concern.

After draughty Christmas and multiple months of waiting for remediation and slow responses to my communications the team returned to address both issues. Thankfully that has now happened.

It wasn't long after that I was then chased to remove my Trust pilot review. I've waited some time to reflect on the product and service. I have changed the review score from 1 to 2 and what I would say is that overall a few things stand out:

I like my doors and after two months of waiting the team have addresses the issues. However, to have no meaningful apology, no swift rectification, no concern over how their team could have departed with such a serious defect if they have any form of QA process and such leaves me to recommend against using this company. All of the issues I experienced need not have happened. If the quality assurance and customer service standards of this company were good, this could have been a 4/5 if the company had taken my concerns seriously and addressed them swiftly - so something I hope the company will reflect upon and address.

I did a lot of research before placing my order, but feel my confidence in SecureHouse was demonstrably misplaced. I would suggest you look at alternatives if you need a secure door solution.

Great quality and service from Secure House Ltd. I’m very happy with my new Crittall-style security doors from Secure House Ltd. The quality is excellent, installation was fast and professional, and the doors look amazing. Highly recommend for anyone looking for both security and style.

We have used Secure House a few times and they are very professional and experienced. They always manage to book an appointment quickly and easily and the engineers are excellent. Would highly recommend them.

I had a garage Georgian garage door done with a wicked door. The designer Ray sent the design and asked to confirm but did not highlight that they couldn’t insert a matching top
Panel to the wicked door . This was noted by us only when the door was fixed. It was clearly the company s fault for not highlighting the details or the problem. Upon repeated requests secure house has ignored my concern. I’m extremely disappointed and dissatisfied.

Me and My husband a very happy with the doors that we purchased, definitely recommend!

I have used Secure House several times, for small maintenance jobs, but also for installations of doors and windows. I find them very professional with the installations, but the main thing is that I can call them anytime, for advice of problems that occur with electrical doors or windows systems without them having to come out, if they don't need to. And as a customer I always feel that they will do the uttermost to help with any problem.

Secure House is one of the most reliable companies I have ever used. The communication was excellent and warm, the door was professionally and beautifully made. Now we feel extremely safe. Thank you so much! Recommend it

Sigita dealt with me, cannot thank her enough!
I recently had Secure House install a set of security doors during my home makeover, and I am absolutely delighted! The doors add a stylish touch while providing top-notch security.
The installation team was outstanding—friendly, skilled, and left everything spotless. I recommend their services to anyone looking to upgrade their home!

Sigita dealt with my requests - often quite without having much info - and was able to provide me with 2 sets of security keys in short order. Very responsive and reasonable price. Highly recommended

Excellent and Prompt Service From this Secure House team . Everything always on time and on agreed price . Highly recommended!!!

I’m an architect and use Secure House in many projects and at my place. Always delivered on time and with high standards as promised. Had a small issue at mine but immediately sorted out by the amazing in house team. Highly recommended!