Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

excellent interface and response

I have found their user interface superior to others. One can easily see a list or map. When using the map I can see the shop and select for more details. Before signing up for the shop - details are listed what is required. No 'sign up' than cancel after to see what is is required. The time for the shop is drive, the shop AND how long the survey will take so we need to know how long the survey will take.
You are penalized if you cancel. You lose shop points (status) and new shoppers will be terminated if they cancel when new.
They pay timely and direct to bank which is nice.
As I new shopper I did need to wait for a check mailed to me the first time.
They have an amazing phone/email interface and respond in a timely manner. They don't always answer right away but often. I find their staff are amazing real and helpful team members.
How long it takes to approve a shop for payment varies from 2-7 days. I have some write up issues and they sent it back and told me what I needed to correct.
So far I've been paid for all my shops.
Many shops require a purchase with no reimbursement - I tend to avoid these. I had a shop that said that it would reimburse up to 5 and when I got to the shop, I learned there was nothing less than 12 - that was frustrating, but I know not to do that shop again!
Pay is low on the majority. Most restaurant shops require more food than sometimes can be fit in with reimbursement, and does NOT include the tip. There is no added payment for all the work. So I make sure I am getting a meal worth the time.
Since I love their interface so much, I am bummed that they don't have more shops I can do in my area. I look at other shop sites and see interfaces not up to secretshopper par.
I saw the review on the dental shop, I did not do the shop as I saw a high risk of missing something and not being paid. Doing shops where we pay is concerning.
I did have a shop, and when I got home I saw my receipt was marked incorrectly for the required shop -but I did as i was required - I had to call the shop and ask about my receipt but I was able to prove I followed all the instructions and ended up being paid - but it was nerve wracking.

10. april 2025
Uopfordret anmeldelse
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Besvarelse fra Secretshopper

Thank you for taking the time to share such a thorough and thoughtful review. We truly appreciate your feedback! We're thrilled to hear that you find our user interface intuitive and helpful. It's also wonderful to know our direct deposit payment method and responsive support team have met your expectations. We'll be sure to pass your kind words along to them! We completely understand your concerns about shops that require purchases without full reimbursement, as well as the occasional mismatches between shop expectations and real-world availability. We are actively working with our clients to make offer details as transparent and realistic as possible. As for your point about the limited number of shops in your area, we hear you and we’re always striving to grow and bring more diverse opportunities to shoppers across different regions. Thanks again for your honest and balanced insights. Shoppers like you help us improve every day, and we’re grateful to have you in the Secret Shopper® community!

Bedømt til 1 ud af 5 stjerner

Scam

They have a scam going with Nuvia Dental Implant Center.

Secretshopper.com claims you will get paid by doing the following:

Pose as someone needing dental service and get a huge flat payment. No missing teeth required! Follow the provided scenario, stating that you are missing 5 or more teeth (even if you're not), have a 740+ credit score, and are experiencing confidence issues/difficulty eating.

Make a refundable $89 deposit to schedule the appointment, understanding that it will be refunded at the end of your visit.

Visit for a dental scan on your appointment date at the provided time. You will be evaluating level of service through the visit.
Familiarize yourself with the briefing and the shop form to ensure all specific observations are made.
Make sure to capture the name of everyone you interact with during your visit.
Take a picture of the exterior of the building after your visit, which will be uploaded along with a copy of the receipt showing the deposit was returned to your account.

The whole thing is shady because Nuvia Dental Implant Center is going to know you're not missing 5 or more teeth when you go for the screening. How do you explain why you told them that you're missing teeth when you're not?

I sent a message to secretshopper.com asking them the following question:

If I am posing as someone needing dental service and no missing teeth are required, how do I explain that I am not missing 5 or more teeth during the scheduled dental scan?

This was secretshopper.com's response:

If you are asked why you do not have missing teeth as noted on the initial intake form, you can just say you thought you had missing teeth/were previously told you had missing teeth and must have been mistaken.

Someone is not going to think they have 5 or more missing teeth and are mistaken. I bet Nuvia will not refund the $89 deposit since you lied to them to be seen. I wonder what percentage of the $89 secretshopper.com gets?

Total scam. Avoid secretshopper.com and Nuvia Dental Implant Center!

4. oktober 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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