Received an item which is far bigger than that ordered, tried to sort out a return but its impossible. Why make it so hard having to put in codes etc which are impossible to find without losing the p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beinging less mobile and also on a limited income, still able to comfortably shop with all the High street and Outlet brands to remain right up to date with the rest of Society when it comes to fashio... Se mere
There's no accurate sizing information, so only 3 of 9 items I ordered fit remotely well. That would be fine if I didn't have to pay to return the items, but even so it's not that big a deal. However,... Se mere
This was my first visit to the site, I had spotted what I thought was a Pullover last seen in M&S but not available in my size at the time. I have since found out that suppliers to stores sometimes co... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Surplus and last season stock from big brands. Womens and mens wear saved from destruction or landfill and brought to you at up to 80% off original retail price. Perfect quality clothes at amazingly low prices. Labels have been removed but who needs a label?
Kontaktoplysninger
Unit B3 Phoenix Trading Estate, London Road, GL5 2BX, Stroud, Storbritannien
- 01453 297447
- team@secretlabel.co.uk
- secretlabel.co.uk
3,9
God
163 anmeldelser
Har besvaret 27 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good style and fit. Will use them again.
Parcel arrived promptly and items as described. Style and fit were good. I would use again
18. juli 2025
Secret Label is a really good idea for…
Secret Label is a really good idea for selling off surplus stock. Areas that could be improved are making individual reviews for specific clothes items available to read and also, for the product I bought, one of the photos had been "photo-shopped" which gave a misleading impression of what it was like.
19. maj 2025
Besvarelse fra Secret Label
Hi Daphne, thanks for your feedback. We do provide reviews for individual products, you can find a link for reviews of each product under the title, on the product page. Obviously brand new stock will be unlikely to have reviews - as they have not had time for feedback yet.
Good prices
The prices are competitive are competitive, albeit that the range is a bit limited. Very satisfied with delivery and service.
18. juni 2025
Quick delivery and very good products
17. juni 2025
I like the dress very good fitting. And the delivery faster.thanks
The dress was with the same type .Which I ordered very good. The size was ok good quality.Happy for it.
19. maj 2025
Sizing issue
I ordered some jeans that were supposed to be a size 14, they were more like a size 16/18
Bit disappointed
22. maj 2025
Uopfordret anmeldelse
Very happy with my buy
Very happy with my buy. Good quality item and would definitely purchase again.
22. april 2025
Superb service and products.
Since finding Secret label the items i have bought have been amazing quality at great prices .
I was sent a wrong item but it was in a correct bag so I did not blame the company. They were exceptional in their response and I received the correct item the following day. Superb service.
17. april 2025
Great idea to save fast fashion waste…
Great idea to save fast fashion waste would definitely purchase again.
18. marts 2025
A surprising selection of items…
A surprising selection of items to choose from at very reasonable prices. I chose a pair of trousers that arrived in good time, and being from a familiar, favourite brand, fitted perfectly. Great service, saving items from landfill 👏 I'll be searching out my next bargain very soon! Thank you.
18. marts 2025
I bought 2 Crewe jumpers.
I bought 2 Crewe jumpers and I love them. They were at a good sale price: They arrived in good time and were well packaged.
20. februar 2025
Very easy straight forward purchase
Very easy straight forward purchase. Delivery was quick and efficient. Returns a very easy process refund very prompt. A top class company.
20. februar 2025
Had to return trousers as we're far too…
Had to return trousers as we're far too baggy.
20. februar 2025
I’m only giving 4 stars as one item was…
I’m only giving 4 stars as one item was incorrect and a replacement couldn’t be sent as the item was then out of stock. Customer service was first class and response to my problem was dealt with promptly. I was very pleased with the remainder of my order.
24. januar 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.