This company has a very accessible website with some rare wines and spirits , including almost the whole range of Bivrost products by Aurora Spirit Distillery. the Worlds Northernmost Distillery. Pric... Se mere
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Se, hvad kunderne siger
I wanted a special bottle of port for my husband , as we were celebrating our 40th wedding anniversary. I chose a bottle of Ca’lem Tawny Port Wine which is absolutely delicious. I changed my min... Se mere
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They always have a very good selection of whiskies here, including latest releases and limited edition releases. They always seem to be competitively priced and send out purchases well packaged. I've... Se mere
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Had the best evening at Social Sips Tasting on Friday. Fantastic Champagne, Wine and Whiskey accompanied by a beautiful selection of meats and cheeses and other nibbles. The venue it was held in was b... Se mere
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Virksomhedsoplysninger
Om Secret Bottle Shop
Skrevet af virksomheden
We are an independent Wine & Spirits Business based in Herefordshire with a small, but select, team all of whom have a keen interest in all things Wines, Champagnes and Spirits.
We offer unique and exclusive products that suit everyone and everything. Whether it’s the bottle of Sauvignon Blanc you open when you get home from work or the award-winning Champagne you share on your wedding day – every single day can be made special and our aim is to provide the means to help you realise that.
As one of the UK’s top independent wine merchants we are constantly updating our portfolio, always on the lookout for something a little different that may not be available elsewhere and we have become expert in sourcing quality, unique and rare products - often directly from the suppliers. Time, interest and extensive research (and, of course, sampling) has led us to create a collection that has no end in sight.
Wine Collection
Fortified Wine
Whisky Portfolio
Worldwide Spirits
Gifts For All Occasions
We offer unique and exclusive products that suit everyone and everything. Whether it’s the bottle of Sauvignon Blanc you open when you get home from work or the award-winning Champagne you share on your wedding day – every single day can be made special and our aim is to provide the means to help you realise that.
As one of the UK’s top independent wine merchants we are constantly updating our portfolio, always on the lookout for something a little different that may not be available elsewhere and we have become expert in sourcing quality, unique and rare products - often directly from the suppliers. Time, interest and extensive research (and, of course, sampling) has led us to create a collection that has no end in sight.
Kontaktoplysninger
39 Widemarsh Street,, HR4 9EA, Hereford, Storbritannien
- 01432 357872
- sales@saxtyswines.co.uk
- secretbottleshop.co.uk
4,9
Fremragende
2 t anmeldelser
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Speedy service
Speedy service. Perfect for a last minute present. Thank uou
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Thank you for your 5 star review on our shipping times. We know how important this is, especially during peak gifting occasions so we are happy to hear your parcel arrived safely and on time.
Besvarelse fra Secret Bottle Shop
Great to hear you were happy with our prompt delivery of your order, we aim to have all orders processed and delivered within 48 hours
Great selection at great prices
Great selection at great prices. Fast delivery, can’t ask for more!
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
We are constantly trying and sourcing new wines & spirits (it's a hard job but someone has to do it)
Excellent communication and superfast…
Excellent communication and superfast delivery. Excellent product quality. Many thanks
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
So glad to hear you were happy with our service! We know how important it is to give clear, accurate communication throughout. We are also glad to hear you are happy with our speedy service! Most of our parcels are sent out of a full tracked, fully insured, next working day service.
Besvarelse fra Secret Bottle Shop
Great to hear you were happy with our prompt delivery of your order, we aim to have all orders processed and delivered within 48 hours
Fantastic service
Fantastic service with delivery the next day. Well packaged and the engraving was great. This is the second time I have ordered from the Secret Bottle Shop. Highly recommended. Thank you!
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Thanks so much for your review and returning custom! It's great to hear you were happy with our service you've chosen to return again. So happy to hear your parcel arrived the next day and well packaged. Our engraving service is such a great way to add a little extra to any bottle! Thanks again for the 5 star review.
Brandy
Ordered, delivered in allocated time that I was expecting.
Can’t complain 👍🏻.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Thanks so much for the review! Glad to hear that your order arrived with the allocated time. We try our best to ensure our parcels arrive on time with as much detail from our couriers. Most of our wine and spirit orders arrive within 48 hours. Thanks again!
would order again
order arrived late despite being placed before 2pm for next day delivery which cost me over £10.
Apart from that , good communication with the store and quality product which was delivered intact.
can recommend.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Hi there,
Thank you for your order and for taking the time to leave your feedback.
I'm sorry to hear that your experience did not meet expectations. We understand how frustrating any delivery issue can be, particularly when an order is needed for a specific event.
Having reviewed your order, I can see that it was dispatched, the same day of ordering on the 28th and was delivered on the 30th at 11:38am. The totally delivery time from ordering to delivery being under 48hours.
Unfortunately, courier delays and service issues can occasionally occur despite our best efforts, and we appreciate how disappointing this can be when timing is important.
We were also concerned to read that you had not received a response to your messages you sent. After reviewing our records, we have been unable to locate the emails referenced in your review.
However, when you contacted us via live chat this evening, a member of our team responded promptly, apologised for the inconvenience, and arranged a full refund of your delivery charge.
We also offered a full refund upon return of the bottle, as it was no longer required.
As a small independent retailer, we genuinely care about our customers and always aim to resolve any issues quickly and fairly when things don't go to plan. We're sorry this order did not meet your expectations and appreciate the opportunity to address your concerns.
An excellent prompt service
An excellent prompt service. Don't buy a lot, and not very often, but I would recommend them. 5* service.
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Thank you so much for taking the time to leave us a review — it genuinely means a lot, especially when you mention you'd recommend us. Word of mouth and personal recommendations are at the heart of what we do at Secret Bottle Shop.
We completely understand that fine spirits and wines are something many of our customers enjoy occasionally and thoughtfully, quality over quantity is something we champion across our entire range of Port, Gin, and specialist bottles.
Excellent service
I bought a Pol Roger gift set which arrived safe and sound having been carefully packaged. Very happy with my purchase and the service.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
So glad to hear you enjoyed the Pol Roger Champagne Gift Set. This i one of the exclusive Champagne gifts we have here at the Secret Bottle Shop.
Old fashioned premises and modern service
Friendly, professional and ready to help staff in an environment that gives a flavour of old Hereford. Wide ranging stock and competitive prices
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
We’ve always wanted it to feel less like a generic retail space and more like somewhere with a bit of character, so it’s great that the “old Hereford” feel came through for you. That atmosphere, along with a team that genuinely enjoys helping people find what they’re after, is a big part of what we’re trying to build.
Fantastic Service, Great Gifts.
Just received my third order, absolutely fantastic. It is great to be able to personalise gifts.
Ordered Monday evening, spoke to Benjamin Tuesday morning to advise on the layout, received completed order Wednesday afternoon. What more can you ask for.. Fantastic service.
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Brilliant to hear this and thank you for coming back to us for a third order.
It is great to know the personalisation worked so well for you. I am especially pleased Benjamin was able to help you fine tune the layout, those small details really do make a difference when it comes to gifting.
The turnaround you mentioned from Monday evening to Wednesday afternoon is exactly the kind of speed we aim for, particularly with personalised orders where timing often matters.
Really appreciate your continued support and we look forward to helping you with the next one.
Amazing service
Amazing service! I ordered a personalised bottle of Spices Rum for a milestone birthday. It arrived promptly. Packed perfectly. And the Bottle looked stunning! Thank you ! I highly recommend this shop
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
A milestone birthday is exactly the kind of moment where a personalised bottle should feel right, so it is great to know the Spiced Rum arrived on time and looked the part when it was opened.
We put a lot of care into getting the presentation right as well as the engraving itself, so I am glad the packaging and finish all came together as you expected.
Wicked lady!
Easy to order, fast delivery and good protective packaging. Price good compared to other availability
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Good to hear everything was straightforward with your order.
We try to keep the whole process easy from checkout through to delivery, so it is great to know that came through for you. Glad the packaging gave you confidence everything would arrive safely as well.
We also aim to stay competitive on pricing while keeping a well curated selection, so appreciate you mentioning that, especially being an independent wine merchant.
Good service
Good website easy to search. Well packed for delivery. Highly recommend.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
We put a lot of focus on making the search and browsing experience straightforward, so it is great to know that worked well for you. Also pleased the packaging did its job and everything reached you in good condition.
Fantastic service.
Fantastic service.
Ordered a personalised bottle of Bollinger on Monday evening, Tuesday morning spoke to Benjamin re the layout, Wednesday afternoon received completed order which was absolutely fantastic.
Have previously ordered 2 similar items which went straight to the recipients who were really thrilled.
Simply a superb present and will definitely use again.
Thank you
Ann
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Really lovely to hear this, thank you Ann.
That turnaround from Monday evening to Wednesday afternoon is exactly what we aim for with personalised gifts, so it is great to know everything moved quickly and the final result felt right once you had spoken with Benjamin about the layout.
Even better to hear this is not your first order and that the previous bottles were so well received by the recipients. That is exactly what we hope for with something like personalised Bollinger, where it is as much about the moment it creates as the bottle itself.
Really appreciate your continued support and we look forward to helping with the next special occasion.
Great service and great product
Great service and great product, thank you!
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Thank you for your 5 star review
perfect from start to finish
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
We can't ask for better than that!
Great service, my favourite difficult to find rum at the best price
The SBS stock my favourite and difficult to find in the UK rum (and at the best price!). Quick delivery, well packaged. Will definitely buy from this company again.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Really good to hear you found that rum here, especially as it is one of those bottles that can be tricky to track down in the UK.
We are glad the price and availability worked in your favour, and that it arrived quickly and well protected. We know how important it is with harder-to-find spirits that everything feels straightforward once you have managed to get hold of them.
Excellent service...
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Secret Bottle Shop
Thank you for the 5 star review
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