Schwank Grills Anmeldelser 559

TrustScore 4.5 ud af 5

4,3

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

What an awesome grill! Once you retrain your thought process to raising and lowering whatever you’re cooking, the results are impeccable! I’ve used conventional grills for decades and I can honestly s... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had a small mishap during delivery with my Schwank Grill, but it was completely related to transportation and not Schwank themselves. Honestly, the way everything was handled afterward made th... Se mere

Bedømt til 1 ud af 5 stjerner

Defective right out of the box. Broken lift mechanism. Their go to excuse is "it must have happened during shipment" even though I have repeatedly told them that there is no damage whatsoever on t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Took advantage of the Father’s Day Bundle discount but had forgotten to enter the discount code! No worries as I placed a call to Swank and Cathy responded quickly and put together another shipment wi... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Grill
  2. Grillbutik

Om Schwank Grills

Skrevet af virksomheden

Schwank Grills are revolutionary portable infrared grills, Made in the USA, that deliver premium steakhouse quality taste in any outdoor area. The secret lies in the innovative infrared technology, used only by the world's best steakhouses, that heat from above at extremely hot temperatures up to 1500°F.

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Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

559 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 5 ud af 5 stjerner

Just buy it

Great grill. You can cook a steak in less than 5 minutes. It's pricey but worth every penny. Safer than a traditional grill that has the heating elements under the food because there less chance for flare ups.

13. oktober 2024
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Besvarelse fra Schwank Grills

Hi Robert, thank you for sharing such a strong recommendation! We’re glad to hear you’re enjoying both the speed and the added safety of your grill. The technology we use is the same as what’s found in top steakhouses around the world, so it’s great to see it making an impact at home too.

Bedømt til 4 ud af 5 stjerner

Wonderful grill but not worth the stand package

Wonderful grill. Incredibly happy with the performance. However not so happy with the stand. I had believed it was a custom stand designed for the Schwank Grill. It’s an overpriced third party product. This should be more predominantly disclosed so other buyers don’t make this mistake. I could easily get a third party stand that would suit my purpose much better at a better price. Feel like I was cheated a bit on this as I only buy bundles like this if they are custom and designed for the core product. Anyways too late.

10. oktober 2024
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Besvarelse fra Schwank Grills

Hi Steve, thank you for your review and for highlighting both what you enjoyed and where we can do better. We’re glad to hear you’re happy with the grill’s performance. Regarding the stand, it is provided through one of our partner brands as part of the bundle, but we understand how this may not have been as clear as it should have been. Your feedback is very valuable, and we’ll be taking it into account to make sure future product details are communicated more clearly. We appreciate your input and thank you again for choosing Schwank and happy grilling!

Bedømt til 1 ud af 5 stjerner

Left scrambling for a gift

My order had sat in 'processing' for over a week so I reached out to customer service for an update, as this was a Christmas gift and I wanted to confirm whether I needed to make alternate arrangements. I got a prompt response with the standard 'high volume of orders, we're working on it'. When I replied again to ask specifically if this order would be shipped/delivered in time for xmas, the response was "I’m not sure at this point if it will ship before Christmas. We're working as fast as we can". I would expect if a company who ran a holiday promotion for gifting, cannot fulfill orders in time for their product to be gifted for said Holiday, they would have communicated such so people weren't wasting their time (and money) and risking a hefty disappointment come Christmas morning. I'm now $$ and left scrambling for a plan B. Not the experience I was hoping for this holiday. Really disappointing.
Updated - while I appreciate the response to this review, a ‘free item’ (grill cover) was offered for the inconvenience, but was never actually included in the shipment once I received the grill 3 months later. Disappointment remains lol.

1. december 2024
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Besvarelse fra Schwank Grills

We’re very sorry to hear about your experience and the disappointment this caused during the holiday season. We completely understand how frustrating it must have been to be left uncertain so close to Christmas, especially when this was meant as a gift. While high demand during our holiday promotion created unexpected delays, we recognize that this should have been communicated more clearly upfront so you could plan accordingly.
When situations like this happen, we try our best to offer free items in compensation for the delay, as we never want our customers to feel let down. Your feedback is extremely valuable, and we’re taking it to heart as we work on improving both our communication and fulfillment during peak seasons.
We deeply regret the inconvenience and frustration this caused and appreciate you giving us the chance to make things right moving forward.

Bedømt til 5 ud af 5 stjerner

The product showed up in two boxes and…

The product showed up in two boxes and the video helps walk you throw each step of the way. It is a lot of pieces and you will want to have own hex style screw driver but the finish product was worth the assembly time. Took about 3 hours.

7. oktober 2024
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Besvarelse fra Schwank Grills

Hi William, we appreciate you taking the time to share your detailed feedback. It’s great to hear the assembly guides made the process smoother and that the finished grill lived up to your expectations. We know setup takes some effort, so it’s always rewarding to know it pays off once everything comes together!

Bedømt til 5 ud af 5 stjerner

People who love food must have this grill !

Many thanks to Andrew for helping me to complete the order process ! This is a Christmas gift for my son who loves beef steaks. With this grill, he completes his equipments, therefore, we won't need to go any steak house any more! Thanks, Andrew!

2. december 2024
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Besvarelse fra Schwank Grills

Thanks so much Yili! We know you are going to love it!

Bedømt til 5 ud af 5 stjerner

Great website

Great website, clear product info, informative videos.

2. december 2024
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Besvarelse fra Schwank Grills

Thank you so much for the kind feedback Michael!

Bedømt til 5 ud af 5 stjerner

Customer service is excellent

Customer service is excellent. They’ve actually worked proactively to insure my order was correct and I did not ordered items which were already included.

29. november 2024
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Besvarelse fra Schwank Grills

That you so much Gisselle! Feel free to contact us anytime!

Bedømt til 5 ud af 5 stjerner

Grilling is Life!

This grill has not only made my food taste better but it’s made my life better. I can’t wipe the smile off my face while I’m cooking!

22. november 2024
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Besvarelse fra Schwank Grills

Thanks Austin! So happy to hear that you love the grill!

Bedømt til 5 ud af 5 stjerner

Awesome product

Awesome product! A little learning curve to get burgers and steak to your preference, but once ye get dialed in they are perfect. "If you have the means, I highly suggest you get one"-Ferris Bueller

9. oktober 2024
Uopfordret anmeldelse
Schwank Grills-logo

Besvarelse fra Schwank Grills

Thanks so much Timothy! Once you get used to it, it's much easier than any other grill!

Bedømt til 5 ud af 5 stjerner

Great Quality Grill

High Quality piece of grilling equipment, 62 pounds, rugged and well built. Totally portable as well. Raise the grate up to the top to Sear the steak like a high end steak house and leave the inside however you want, Remove after searing 1 to 2 min for rare, lower and leave on longer for med to well done. once you get the timing down it could not be easier. High Quality build.

19. november 2024
Uopfordret anmeldelse
Schwank Grills-logo

Besvarelse fra Schwank Grills

Amazing! So happy to hear that you love it Steven!

Bedømt til 5 ud af 5 stjerner

Such an amazing grill and the quality…

Such an amazing grill and the quality is unmatched. The grill comes fully assembled and ready to go. Schwank put so much thought into this grill that any beginning cook can make perfect steaks, seafood and chicken. I prepared Filet's the first night we received the grill and my wife said it was better than any high end steakhouse we have eaten at. This grill is absolutely worth the money. Buy it now.

18. november 2024
Uopfordret anmeldelse
Schwank Grills-logo

Besvarelse fra Schwank Grills

Amazing! So happy to hear that you love it Matt!

Bedømt til 4 ud af 5 stjerner

grill handle

just wanted to purchase another grill handle

7. november 2024
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Besvarelse fra Schwank Grills

That's great! Always comes in handy to have an extra one!

Bedømt til 2 ud af 5 stjerner

I ordered the stand to put my grill on…

I ordered the stand to put my grill on and have not received it. Paid for it last August and was told it would ship in October. It's November and I've not seen it or heard anything from Schwank.

30. august 2024
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Besvarelse fra Schwank Grills

Hi Max, very sorry for the delay the tables are extremely popular and backordered but I just checked your tracking number and it looks like it is being shipped out today!

Bedømt til 1 ud af 5 stjerner

Order was submitted without my approval

I had 2 coupons to enter. One for $150 off my entire order and one for a free grill cover. Upon submitting the first coupon code, the order processed and was confirmed without either of the discount codes being applied to the order or without me hitting “order”. I hate to leave a one star review because I have yet to use the actual product, but the checkout page needs some major work.

3. november 2024
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Besvarelse fra Schwank Grills

Hi Will, very sorry to hear that you had issues with our checkout system. This sounds like a technical bug and we will have our IT company look into this right away. In the meantime, if you contact info@schwankgrills.com our customer service team can assist you with this.

Bedømt til 5 ud af 5 stjerner

Quick delivery

Quick delivery, now wonder why I had a barbeque and cast iron frying pan the last 50 yrs.
I put mine on top of a rolling tool box base, popped a hole for the hose, removed 3 drawers so the propane tank can live inside.
The steaks are quick and taste phenominal.

31. august 2024
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Besvarelse fra Schwank Grills

Amazing! So happy to hear that you love it Geo!

Bedømt til 5 ud af 5 stjerner

Da Best!!

I love to cook/bbq/sear you name it!! The “Ol Schwankey” grill has been a game changer for Steak, Chicken, Shrimp or whatever you choose! I call it the “Ol Schwankey” my family and friends can’t beat the taste. Perfection every time…
Thank You Todd Clark forever a Schwanker!!

20. september 2024
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Besvarelse fra Schwank Grills

Haha that's great Todd! Glad to hear that you love the grill!

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