First time purchase, always sketchy about fragrance sites I’ve never heard of but decided to try it out based on trust pilot reviews. Product was shipped next business day and packaged securely. Item... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I realize these products are not being made anymore which accounts for the higher price. I wish I could have ordered more than one but it wouldn't let me. Shipping was rather high too. Product was... Se mere
I ordered a hand soap 3 pack. I got a personal email a few days later saying that one of the bottles was damaged, but they could replace it with another style or I could cancel the order. I opted to h... Se mere
I ordered, was charged for my order and never received the order. I’ve reached out in the Facebook Marketplace three times (where I initiated the order) with only an initial response but no follow up... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ScentGiant was created by a father and son duo's passion for great scented products curated by our devoted team, offered at impeccable prices.
Kontaktoplysninger
Richardson, USA
- 1-877-511-4405
- info@scentgiant.com
- scentgiant.com
Very Poor Customer Service – No Updates on My Order
I placed an order with ScentGiant and was expecting at least some communication regarding my purchase. However, despite sending multiple emails, I did not receive any update on my order for an entire week. The lack of response and poor customer service is very disappointing. Until now, I have no updates and don’t know anything about my order. If a company is selling products online, they should at least provide timely updates and be responsive to customer inquiries. I wouldn’t recommend ordering from them if you expect clear communication and good service.
Service was very fast and professional
Service was very fast and professional. Products were in superb condition also.
Love this air freshener
I realize these products are not being made anymore which accounts for the higher price. I wish I could have ordered more than one but it wouldn't let me. Shipping was rather high too. Product was received in good condition and well packaged.
Very slow shipping
The website says orders are processed in 1-2 business days but I didn’t get a tracking number for a full week. My package still hasn’t arrived. They did reach out and apologize after I emailed twice.
Will buy again
First time purchase, always sketchy about fragrance sites I’ve never heard of but decided to try it out based on trust pilot reviews. Product was shipped next business day and packaged securely. Item was legit. I won’t hesitate to purchase again!
Happy Customer
I received the candles in great condition and I am so happy you guys had in stock these great smelling candles.
Great deal and great shipping time
Had what I wanted and credited me when…
Had what I wanted and credited me when they couldn't fulfill the whole order.
Timely processing and delivery and…
Timely processing and delivery and communications, good packaging.
Although the product I wanted was no…
Although the product I wanted was no longer available, ScentGiant customer service was quick to inform me and issue a refund.
Communication was great
Communication was great, packaging was great and I received my purchase quickly. I’m very pleased!
Good Service
I had an issue with my delivery and emailed them and they were super helpful and resolved my issue quickly !
I ordered a hand soap 3 pack
I ordered a hand soap 3 pack. I got a personal email a few days later saying that one of the bottles was damaged, but they could replace it with another style or I could cancel the order. I opted to have the replacement, and the package was here a couple days later. Great product, too, and pretty!
Would have given another star however…
Would have given another star however all 4 bottles have globs of glue that I cannot get off. Kind of ruins the aesthetics when placed out for guests to use.
So glad my favorite candle was…
So glad my favorite candle was available. Ordering was quick and easy. Delivery was speedy was carefully packaged
Packaged well delivered nicely
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








