Customer service is amazing and any questions I had were answered. Really like the security they provide and the 24 hour access as I can go at times that suited me. Will not hesitate to recommend to a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... Se mere
Virksomheden har svaret
I noticed there had been a mistake in what I was charged in previous months. I raised this via email and recieved an immediate response and agreement to refund what I had overpaid. Great service :)
Great security access arrangements. Well organised, with efficient and friendly customer service. Disappointed to see the price increase, which has hastened the decision to cancel my contract.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Kontaktoplysninger
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, Storbritannien
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
Kelly a little diamond,,
Kelly a little diamond,,, clear on rates and how it all works,,great service

Besvarelse fra SCA Self Storage Ltd
Exceptional customer service
Exceptional customer service! Cannot recommend enough.
Storage was as described and cleaned before I arrived.
Original booking and then cancellation process was simple and user friendly.

Besvarelse fra SCA Self Storage Ltd
Super friendly and helpful staff that…
Super friendly and helpful staff that go above and beyond. Clean and well organized location.

Besvarelse fra SCA Self Storage Ltd
A very good customer service
A very good customer service. A good site clean and tidy cannot complain about the containers.

Besvarelse fra SCA Self Storage Ltd
Superb value and service - Sunderland
Superb value, good sized clean units and excellent customer service from Sarah. Would definitely use again and highly recommend.

Besvarelse fra SCA Self Storage Ltd

Besvarelse fra SCA Self Storage Ltd
Amazing and very helpful just got a…
Amazing and very helpful just got a 20ft container over the weekend and Kelly very helpful and no hassle

Besvarelse fra SCA Self Storage Ltd
Excellent customer service.
I spoke firstly to Sarah, then next call was with Kelly. These ladies are a credit to your company, really pleasant and helpful.
I ended up not needing the unit, but would absolutely use this company in the future.

Besvarelse fra SCA Self Storage Ltd

Besvarelse fra SCA Self Storage Ltd
I was dealt by a lady called Kelly
I was dealt by a lady called Kelly. She explained everything to me and was extremely helpful in showing me around. Her service was second to none. Would recommend you no problem.

Besvarelse fra SCA Self Storage Ltd

Besvarelse fra SCA Self Storage Ltd
The staff where lovely and so helpful
I have used SCA for my uni stuff during summer break. Although they didn’t have the right size available they moved me into a suitable space and were so helpful moving in helping with unloading and stacking my stuff. The staff member was so lovely and made move in pleasant

Besvarelse fra SCA Self Storage Ltd
Very helpful staff both on site and at…
Very helpful staff both on site and at reception site. Easy access, would recommend.

Besvarelse fra SCA Self Storage Ltd
Easy set up 1 phone call and email to…
Easy set up 1 phone call and email to set up account
Was met at site to explain access codes etc
Very straightforward process
Container very clean and dry .
Move my stuff in same day
100% recommend

Besvarelse fra SCA Self Storage Ltd
Brilliant customer service very helpful…
Brilliant customer service very helpful and friendly. When the removal van got there my unit wasn't big enough so they sorted a bigger one immediately. One less thing to worry about on a very stressful day

Besvarelse fra SCA Self Storage Ltd

Besvarelse fra SCA Self Storage Ltd
Outstanding customer service
I required emergency storage and carried out an online quote late at night to get an idea of prices.
I was pleasantly surprised by the quote.
This was followed up first thing the next morning by a phone call from Kelly.
After an explanation of what types of unit were available, how long the minimum rental is, how to make payment and how to give notice to vacate I was happy to proceed there and then.
I was able to arrange everything remotely and set up an online account, it could not have been made simpler by SCA.
They had been recommended to me by a local removal and logistics company, Awesome Logistics who I also cannot recommend highly enough.
I chose a storage container outside so that the logistics company could pull straight up and unload directly into the container.
The location of the storage is very convenient as it is just off the A19 in Sunderland.
When I gave notice that I would be vacating the unit my refund for unused weeks and the security deposit were processed quickly by Sarah.
The staff were kind and very helpful. They put me in touch with other local businesses to help resolve my predicament.
Sarah & Kelly provide outstanding customer service, not something you come across that often nowadays.
I would recommend SCA on the ability to get a quote online and their prices but factor in their customer service and it made a headache into a very pleasant experience.

Besvarelse fra SCA Self Storage Ltd
Friendly service
Friendly service. Sarah was amazing, helpful, professional, and a joy to talk with.

Besvarelse fra SCA Self Storage Ltd
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.



