Customer service is really fantastic! I don't think I have ever encountered such quick responses. My first encounter was with Alice Gabrielsson. She assisted me so quickly in getting the right type of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It Was good experience because when asked about how I liked the product I was able to tell Maria Carlsen in customer service that I did not receive the lights and she immediately investigated and trac... Se mere
Fast delivery, super easy to use, and amazing results. Just plug them in and the magic happens. The quality is fantastic. I highly recommend Scand Lights and will definitely be ordering more soon. Lov... Se mere
I have tried to contact this company by email on a number of occasion and never get a response. One of the four lights I ordered is faulty and I have asked for a replacement and nobody gets back to m... Se mere
Virksomheden har svaret
4,3
Fremragende
39 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great as a hallway light.
Purchased 2 lights for hallways. They work well as ambient lighting. It’s nice to come home late and find them on.
Service was excellent as I had to make a change to the order after it was placed. The change was made with ease.
14. april 2026
Uopfordret anmeldelse
It Was good experience because when…
It Was good experience because when asked about how I liked the product I was able to tell Maria Carlsen in customer service that I did not receive the lights and she immediately investigated and tracked my package. She noted that I was sold a product for the UK and not the USA. She then corrected the order for me and had a replacement shipped with a tracking number for me to follow the product. She kept me informed daily of the progress being made. I had lost faith in ordering online because I sometimes never get my product. This was an extraordinary response and experience for me and the customer service was superb. She is someone I would hire for my business.
7. april 2026
Uopfordret anmeldelse
Customer service is really fantastic
Customer service is really fantastic! I don't think I have ever encountered such quick responses. My first encounter was with Alice Gabrielsson. She assisted me so quickly in getting the right type of lights sent out to me. And then Maria Carlsson, who noticed right away that my mailing address was incomplete, followed up on my order and actually provided me with the correct tracking number. Wow! Thank you so very much!
8. april 2026
Uopfordret anmeldelse
Was very easy to search the website
Was very easy to search the website, and ordering the lights. Nice products
25. marts 2026
Uopfordret anmeldelse
My lights do not work properly and font…
My lights do not work properly and font look as good as pictures
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Scand Lights
Hi Marika,
We’re very sorry to hear that the lights are not working as expected and that they did not match your expectations. We understand how disappointing that must feel.
This is certainly not the experience we want for our customers. We always aim to present our products as accurately as possible, and of course ensure they function properly.
Please rest assured that we are here to help you find a suitable solution. We kindly ask you to contact our customer service team with your order details and a short description of the issue, so we can look into this and assist you further.
Kind regards,
Ana Andersson
ScandLights Customer Service
O artigo chegou em perfeito estado e…
O artigo chegou em perfeito estado e cumpre com o que foi publicitado. O único senão foi a demora de entrega.
13. marts 2026
Uopfordret anmeldelse
Simple website makes ordering easy.
Simple website makes ordering easy and fun. No problem getting Australian plugs either!!
13. marts 2026
Uopfordret anmeldelse
Excellent lights
Excellent lights, they look great and brighten up my previously dark hallway.
26. marts 2026
Uopfordret anmeldelse
Loved the lights so much
Loved the lights so much. They made a cosy environment in my home and helped me save in my electricity bill.
15. januar 2026
Uopfordret anmeldelse
Fast delivery
Fast delivery, super easy to use, and amazing results. Just plug them in and the magic happens. The quality is fantastic. I highly recommend Scand Lights and will definitely be ordering more soon. Love them!
21. februar 2026
Uopfordret anmeldelse
Bought these for my parents for there…
Bought these for my parents for there bedroom unbelievable light and adjustable dimmer build quality excellent will be buying more soon.
5. marts 2026
Uopfordret anmeldelse
The ease of use
The ease of use, the slender design, it fits in perfectly where I need the availability!
12. marts 2026
Uopfordret anmeldelse
constant updates and dialogue
26. marts 2026
Uopfordret anmeldelse
I have tried to contact this company by…
I have tried to contact this company by email on a number of occasion and never get a response. One of the four lights I ordered is faulty and I have asked for a replacement and nobody gets back to me.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Scand Lights
Hi Amanda,
We’re very sorry to hear about your experience and the lack of response you’ve encountered. We understand how frustrating it must be, especially when dealing with a faulty item and not receiving the support you expected.
During periods of high demand, response times can unfortunately be longer than usual, but that is never the experience we aim to provide.
Please rest assured that we always assist our customers with faulty products, either through a replacement or another suitable solution in line with consumer rights. We would very much like to look into your case and help resolve this for you as quickly as possible.
We kindly ask you to contact our customer service team again and include your order details, so we can prioritize your case and ensure it is handled properly.
Kind regards,
Ana Andersson
ScandLights Customer Service
This is a great addition to our home
This is a great addition to our home. The sensor works perfectly and the light turns on exactly when needed. It gives off a soft, relaxing glow without being too bright. Overall, very satisfied with the quality.
24. marts 2026
Perfect
The packaging and shipping were okay. The lamp is beautiful, with a dimmed and a bright light, which is very perfect.
23. marts 2026
Great customer service
I had a great customer service experience and the lamp works properly. Thank you!
23. marts 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.