I placed an order on March 2. The website states a turnaround time of 4-5 weeks. It's been close to 7 weeks, and I have not received my images. The website still shows the order as processing. I calle... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I placed an order on March 2. The website states a turnaround time of 4-5 weeks. It's been close to 7 weeks, and I have not received my images. The website still shows the order as processing. I calle... Se mere
Virksomheden har svaret
I’ve relied on Scan Cafe for more than ten years to scan and digitize thousands of my photos taken from the 1950s to 2000. They’ve been reliable and trustworthy and have always done an excellent job... Se mere
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I appreciated the communication I had with the staff about scanning my photos and various download options. They made sure to follow up at the appropriate times. I also leveraged a reasonable discou... Se mere
Virksomheden har svaret
This company has always produce great products. I had slide photos of my family done years ago and most recently, had them transfer old VHS videos into digital movies (I had another company do this y... Se mere
Virksomheden har svaret
ScanCafe offers the highest quality and most affordable photo scanning, slide scanning, negative scanning, video transfer, and photo restoration services.
8766 E. 96th Street, 46037, Fishers, USA
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The check out system sucks. The instructions say that a price will be given at check out for restoring 8 slides that could use it. No price was given and I was given no chance to say yes or no to the restoration. I have also not been informed as to when the 2 loaded thumbdrives that were part of the order would be shipped along with the return of the physical slides themselves. The digitization of the slides is fine; the back-end or your operation needs to be fixed.

Besvarelse fra ScanCafe
My order was processed quickly & I received high quality digital copies. My slides were returned to me safely. Thanks!
Scan cafe has been great to me over the years with fast, dependable and high quality service.
At every step of the way, ScanCafe's service is superb.
They never disappoint! Quick service and high quality work. Highly recommended!
I was surprised that SanCafe was willing to handle as small of an order as I had. Support was very helpful and I got my prints in a reasonable amount of time with my slides being promptly delivered back to me.
I was so impressed with the entire process. I was kept informed every step of the way, ki know my photos arrived safely, when they were being scanned and when the prices was complete. I am so thrilled with my first 1000 photos, getting ready to send a second batch.
Wonderful service at a reasonable price. I’m very happy with the outcome. I will use the service again soon. Big thumbs up.
Found old slides in a box at home. I could not throw them away. I have looked at other services before but never used because of the cost. I found Scan Cafe and the prices seemed reasonable. I tried and am very pleased. I was kept informed of the progress and what was being done. This type of information was extremely comforting. Today I received the digital copies on USB and reviewed and the work is great. I will use this service again if I find other valuable photos to digitize.
Thanks ScanCafe.
Great job! I sent ~300 negatives from my wedding & honeymoon (20+ years ago) to be digitized. The process was user-friendly & results were fantastic. I tried other companies before, but they were poor quality, lousy customer service, & one said they'd destroy my originals(!) ScanCafe exceeded all expectations. I'll definitely use them again.
Finished product is great and Customer service is awesome.

Besvarelse fra ScanCafe
Good job. Pictures were well done an delivered in a timely manner.
I sent over 4,500 photos to Scan Cafe and am very impressed with the process, the quality and how quickly the scanning was done and documents returned. Any time I contacted Customer Service, I received great service. I'm already planning my next order!
The results were excellent and your customer service was top notch.
I was over lugging around prehistoric photo albums so I decided to digitize all my hard copy photos. The process was super easy & no rush to send them the pics after I submitted the order. I especially liked the status tracker online. Now all my photos are on my tiny external HD & no more bukly photo albums!
Even our small order was treated with care and professionalism. I will be a repeat customer soon.
ScanCafe is reliable, quick and quality-oriented. I've been happy with all the projects I've done with you, and this one is no exception. When I asked for a redo on one of my restorations, it was done quickly and to my specifications. Great customer service too!
To the only issue I had was that my address has too many characters for the online form. However, the customer service team got back to me right away to set it up manually! Scans look great and I got my photos back safe and sound.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.