Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

I placed an order on March 2. The website states a turnaround time of 4-5 weeks. It's been close to 7 weeks, and I have not received my images. The website still shows the order as processing. I calle... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I’ve relied on Scan Cafe for more than ten years to scan and digitize thousands of my photos taken from the 1950s to 2000. They’ve been reliable and trustworthy and have always done an excellent job... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

I appreciated the communication I had with the staff about scanning my photos and various download options. They made sure to follow up at the appropriate times. I also leveraged a reasonable discou... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This company has always produce great products. I had slide photos of my family done years ago and most recently, had them transfer old VHS videos into digital movies (I had another company do this y... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Genskabelse af data
  2. Butik med computertilbehør

Skrevet af virksomheden

ScanCafe offers the highest quality and most affordable photo scanning, slide scanning, negative scanning, video transfer, and photo restoration services.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

The check out system sucks

The check out system sucks. The instructions say that a price will be given at check out for restoring 8 slides that could use it. No price was given and I was given no chance to say yes or no to the restoration. I have also not been informed as to when the 2 loaded thumbdrives that were part of the order would be shipped along with the return of the physical slides themselves. The digitization of the slides is fine; the back-end or your operation needs to be fixed.

5. december 2021
Uopfordret anmeldelse
ScanCafe-logo

Besvarelse fra ScanCafe

Hi, John!

Thanks for sharing your experience with us! When you are requesting additional restoration quotes, we do require that customers complete their initial checkout which then initiates that request to be sent to our restoration team. We appreciate your feedback as we are always looking for ways to improve our website, making it as user-friendly as possible!

Please reach out to us at admin@scancafe.com, or call us at 1-866-234-3909 and one of our agents would be happy to check into your order if our automated emails are not being received!

Best Regards,
The ScanCafe Team

Bedømt til 5 ud af 5 stjerner

Great quality

My order was processed quickly & I received high quality digital copies. My slides were returned to me safely. Thanks!

5. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

thrilled with photos

I was so impressed with the entire process. I was kept informed every step of the way, ki know my photos arrived safely, when they were being scanned and when the prices was complete. I am so thrilled with my first 1000 photos, getting ready to send a second batch.

4. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Found old slides in a box at home

Found old slides in a box at home. I could not throw them away. I have looked at other services before but never used because of the cost. I found Scan Cafe and the prices seemed reasonable. I tried and am very pleased. I was kept informed of the progress and what was being done. This type of information was extremely comforting. Today I received the digital copies on USB and reviewed and the work is great. I will use this service again if I find other valuable photos to digitize.
Thanks ScanCafe.

3. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great job

Great job! I sent ~300 negatives from my wedding & honeymoon (20+ years ago) to be digitized. The process was user-friendly & results were fantastic. I tried other companies before, but they were poor quality, lousy customer service, & one said they'd destroy my originals(!) ScanCafe exceeded all expectations. I'll definitely use them again.

3. december 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Finished product is great and Customer…

Finished product is great and Customer service is awesome.

3. december 2021
Uopfordret anmeldelse
ScanCafe-logo

Besvarelse fra ScanCafe

Hi, Janet!

Thanks for sharing your experience with us! We appreciate the opportunity to help digitize your memories, and it is wonderful to hear you had a great experience with our customer experience team! We have some amazing agents who are always happy to help.

Best Regards,
The ScanCafe Team

Bedømt til 5 ud af 5 stjerner

Fantastic experience

I sent over 4,500 photos to Scan Cafe and am very impressed with the process, the quality and how quickly the scanning was done and documents returned. Any time I contacted Customer Service, I received great service. I'm already planning my next order!

3. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Digitized ALL My Photos

I was over lugging around prehistoric photo albums so I decided to digitize all my hard copy photos. The process was super easy & no rush to send them the pics after I submitted the order. I especially liked the status tracker online. Now all my photos are on my tiny external HD & no more bukly photo albums!

3. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

ScanCafe is quality-oriented

ScanCafe is reliable, quick and quality-oriented. I've been happy with all the projects I've done with you, and this one is no exception. When I asked for a redo on one of my restorations, it was done quickly and to my specifications. Great customer service too!

3. december 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great job!

To the only issue I had was that my address has too many characters for the online form. However, the customer service team got back to me right away to set it up manually! Scans look great and I got my photos back safe and sound.

3. december 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere