Package didn't arrive. Tracking says that due to the package not having a correct phone number or address on it (which I did submit correctly at checkout) teh package would most likely be sent back... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had bought an 18 dollar straw (rose gold) for my girlfriend's birthday, I have made this purchase in November and haven't gotten my order yet still, and it's January 2021. AND THEY TOOK MY MONEY, I... Se mere
Virksomheden har svaret
Was looking for a way for my family to cut back on its plastic consumption. My kids love using straws but I wanted to find something reusable. Came across Save The Turtles on Google and couldn't be ha... Se mere
I never received my order. Then I placed a second order and never received that either. So now I’m down approx $50. I have no straws. If they ever appear, I will have 3 straws delivered, two with the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Save the Turtles is dedicated to keeping our oceans clean. In our pursuit to achieve this we have created our very own reusable straw.
Kontaktoplysninger
It’s been a week and still no update on…
It’s been a week and still no update on order. How can I give a survey?
It’s been almost 2 weeks and I still…
It’s been almost 2 weeks and I still haven’t received my order
I never received my order :(
I never received my order :(
This is a great company im sure!! And I love what you stand for however I didn’t receive your product
Never received my order.
When I first ordered, I emailed the company with some questions about my order, but I never got an email back. I never received my straw or a refund.
Package didn't arrive.
Package didn't arrive.
Tracking says that due to the package not having a correct phone number or address on it (which I did submit correctly at checkout) teh package would most likely be sent back to sender.
There is no costumer service or support on the website to try figure out what can be done.
Fast shipping
Unless I somehow missed it
Unless I somehow missed it, I didn’t get a notice that my order was shipped. It took a little longer to reach me than expected, but the quality and packaging (nicely designed straw holder!) made up fir it.
I haven’t gotten my orders yet.
Waiting on Shipping
I ordered on February 13th and my order is still in 'Pre Shipment' for some reason, yet I am still constantly getting emails asking to review my experience when I haven't recieved anything yet. :(
Great environmentally-friendly products!
Was looking for a way for my family to cut back on its plastic consumption. My kids love using straws but I wanted to find something reusable. Came across Save The Turtles on Google and couldn't be happier with my purchase. Delivery was delayed a few days, but that was understandable with the holiday rush. Will definitely be back for more reusable items in the future!
Order never received!
I ordered a package of reusable grocery bags on November 30th, with the intent for them to arrive before Christmas. As of December 24th, I still had not received the package - it had not even been dispatched! I sent an email to customer service inquiring where my package is. I got no response. I sent a follow up email a week later, and still no one responded! This is ridiculous. I still do not have my package. They gladly took my money and did not send me the item. I will never be ordering from them again.
Delivered but haven't gotten the package!
I ordered a telescopic straw and I have recites and everything. I ordered it in August 2020 and they're saying it got delivered but I haven't got it. I tried to mail them lots of times without any answer at all. This is totally ridiculous.
I didn't receive the product
I didn't receive the product, and I didn't get a refund.
I also wrote an email and sent the Instagram DM as well, but I cannot receive any reply.
I ordered in August 2020.

Besvarelse fra Save The Turtles
Terrible
Ordered them on November and they never sent me my items. Emailed them for 2 months and never get a reply back and won’t send me my money back. Absolutely ridiculous

Besvarelse fra Save The Turtles
THEY DID NOT SEND IN MY ORDER AT ALL AND TOOK MY MONEY (I have recpits and everything)
I had bought an 18 dollar straw (rose gold) for my girlfriend's birthday, I have made this purchase in November and haven't gotten my order yet still, and it's January 2021. AND THEY TOOK MY MONEY, I have left 2 emails and yet no response or anything. This website is a complete joke and scam and a waste of time. Literally DISASIFIED and will not be doing any business with them.

Besvarelse fra Save The Turtles
I still have not gotten them and it’s…
I still have not gotten them and it’s been more than 7 business days

Besvarelse fra Save The Turtles
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







