11 weeks later
11 weeks later, still not received my order. Do not use this company. It’s a scam.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
11 weeks later, still not received my order. Do not use this company. It’s a scam.
If I could give less than one star I would. My dog hated this food and Hannah insisted I should just keep trying. It didn’t work. Later, I was devastated but I had to rehome my dog for very complex reasons. I messaged Hannah and she was initially sympathetic, gave me details of a dachshund rescue and then just ghosted me. She said she would refund the deposit for a dog boarding booking in the circumstances and then blocked me. I would not recommend her at all for that reason. I’m sad to say that because things seemed great before. I just couldn’t understand why Hannah would not respond to me. Do not trust this company
Don't buy from them. Ordered the hair removing glove from this company a month ago after being hammered with advertising over social media alongside a small pack of treats for my dog to try. The treats arrived quickly with a un-headed handwritten note saying the glove would follow - the only reason for ordering was this glove so I was disappointed, since then no contact from the company and no product despite my following up several times. Avoid.
I have emailed this company 3 times on the contact info email provided on the website (email beginning with Hannah)regarding a reports subscription I am struggling to cancel as we no longer need it.
I haven’t heard anything back and they do not provide a contact number.
Poor communication and costumer service.
What an experience from start to finish.
I contacted this company as I needed to ask some difficult questions about my dogs diet and my little sausage now won’t eat the food I had him on. Surprisingly I was able to speak to someone on the phone. The lady I spoke to was incredibly knowledgeable about the subject I raised and was extremely helpful.
I was told to buy a sample pack from them rather then a big bag of food, to make sure my dog liked the food, this was refreshing as with other companies you normally have to punt on a big bag of food in the hope your dog will eat it. I ordered on the 1st of February and it arrived the next day, again, something I am not used too.
The company contacted me a couple of days later to check up on how my dog was doing on the food, this was not something I have ever experienced. My dog absolutely lapped up the food, so we bought a big bag of food which again arrived the very next day.
I can not recommend this company highly enough.
Got a sample pack about 3 months ago for little my little reggie - he went mad for the venison flavour and I've been ordering it since xx
Kibble nothing like online images. So dry my dogs won’t eat it and I spent over £80 on a 12kg Angus beef superfood bag. Subsequently they’ve blocked me on Facebook when I tagged them in a post. Previously is spoken to the owner of the company and she’d promised to send me some samples and freebies after being directed to them from dachshund rescue charity where I adopted my dog from: nothing arrived and that was 10 months ago. Please allow me to upload images…!!!
Fantastic healthy food for the little Sausages!
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