Excellent Service. Delivery arrived next day , delivery driver very helpful . Quality of product very good . Installation of sauna of door quite straight forward. Absence of any installation instruc... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being... Se mere
Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere.... Se mere
Just finished our sauna all supplied by sauna timber who helped us all the way with everything we needed just gave them the measurements and they sorted everything we needed the sauna looks fantasti... Se mere
Virksomheden har svaret
Fantastic service
Brilliant service.
Very helpful, patient and knowledgeable.
Quality products with plenty of choices.
All aspects of the products and different options were explained very well.
Thank you!
10. juli 2024
Uopfordret anmeldelse
Besvarelse fra Sauna Timber
Thank you for your kind words Lisa! We're thrilled you had a great experience and found our service helpful and knowledgeable. We appreciate your feedback!
Andrei will go above and beyond for his…
Andrei will go above and beyond for his customers.
Thank you again. Will definitely recommend to anyone looking for a smooth and pleasant transaction.
10. maj 2024
Uopfordret anmeldelse
Besvarelse fra Sauna Timber
Thank you for your kind words! It was my pleasure assisting you. I appreciate your recommendation.
Besvarelse fra Sauna Timber
Thank you for your kind words!
Besvarelse fra Sauna Timber
Hi Ryan, thank you for your feedback!
Besvarelse fra Sauna Timber
Thank you for your kind words! We're delighted to hear that you had a great experience shopping with us.
Incredible service
Incredible service. Have ordered and received it next day delivered to my address. Well done Sauna Timber!!!
23. august 2023
Besvarelse fra Sauna Timber
Hi Diana,
Thank you for your kind words and for choosing Sauna Timber!
Besvarelse fra Sauna Timber
Thank you so much for your kind words and for taking the time to share your feedback.
It was the best price I could find on…
It was the best price I could find on the internet in the UK. Considering the distance and the weight the delivery charge was reasonable. Buying on line was very easy and when we agreed a time and date for delivery it arrived pretty much on time.
19. juli 2023
Besvarelse fra Sauna Timber
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our product at the best price on the internet in the UK. We understand that factors like distance and weight can impact the delivery charge, and we're pleased to know that you found it reasonable.
Fantastic sauna
Just finished our sauna all supplied by sauna timber who helped us all the way with
everything we needed just gave them the measurements and they sorted everything we needed the sauna looks fantastic beautiful wood so pleased we recommend this company to any one who wants to build their own sauna
20. juni 2023
Uopfordret anmeldelse
Besvarelse fra Sauna Timber
Dionne, thank you so much for your glowing review!
We take pride in providing excellent customer service, and it's great to know that we were able to assist you every step of the way.
We're especially pleased to hear that you find the sauna to be visually stunning with its beautiful wood. It's our goal to offer high-quality materials to ensure our customers are satisfied with the end result.
Your recommendation means the world to us. We're thrilled that you had such a positive experience, and we'll continue to provide the same level of service to anyone who wants to build their own sauna.
The standard all suppliers should aim…
The standard all suppliers should aim for.
A company that offers a premium quality product backed up by great customer service and staff knowledge.
My order was delivered very quickly even though it was ordered over the bank holiday weekend and in perfect condition.
1. maj 2023
Very helpful and knowledgeable
Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being confusing or overwhelming. Overall made the process of buying and installing what we needed much easier.
20. februar 2023
Uopfordret anmeldelse
Perfect experience
The staff at this company know how to look after their customers.
The customer service is brilliant
Will definitely use again
The quality of the Alder wood I purchased is excellent
16. december 2022
Excellent service,
12. december 2022
We have finally found a great
We have finally found a great, reliable and knowledgeable company who stock all we need.
8. december 2022
Thanks all good
16. november 2022
As always there are brilliant
As always there are brilliant. Quality and price is second to none and excellent communication and delivery
1. november 2022
Great communication and great service…
Great communication and great service and product.
Order were delivered quickly and the owner was helpful with Sauna advice.
21. oktober 2022
Recommend company
Great customer service. Good friendly advice given. Delivery was quick. A great pleasure to deal with these guys.
15. september 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.