This is a scam. I am their customer support. :)
HI. I USED TO BE THE CUSTOMER SUPPORT OF THIS COMPANY, I AM CHE. I CAN GIVE INFORMATION TO ANYONE WHO WANTS TO FILE A CASE AGAINST WHO RUNS THIS BUSINESS. :)
Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
HI. I USED TO BE THE CUSTOMER SUPPORT OF THIS COMPANY, I AM CHE. I CAN GIVE INFORMATION TO ANYONE WHO WANTS TO FILE A CASE AGAINST WHO RUNS THIS BUSINESS. :)
Further to my review warning they are SCAMMERS. The website is still up, but now has an attachment to Megan and Jacob, Vancouver. Obviously part of the same scam scene.
If this is Sarah-Julie Melbourne, they are scammers! Total fraud. After long wait finally sent 2 garments - the worst made I have ever seen and horrible fabric and wrong sizing. They offered me 50% refund and keep the garments - Id be embarrassed to take them to the opshop. I said I would return them for full refund. They sent me an address (no return label) in the US! Im certainly not paying postage to the US when they advertise they are in Melbourne. I asked for a Melbourne address and they don't have one. They have stopped responding to emails so Ive reported them to Shopify and will report them to the ACCC. Beware!
Scam. If you look at both Sarah and Julie Melbourne or ivory and ink Brisbane they are both rubbish.
Takes forever when you get your goods. No label. They don't know where the items are made. The shapes are not normal. Needs to be re-cut or not wearable. The fabric is not nice. If you want a refund, you have to pay to send it back... Providing you even get a refund.
Do not trust . Probably offshore rubbish.
The replying email doesn't even match the company name... Everything suspicious about it. O would NOT risk it.
I wish I had read the reviews before purchasing their products! THE IMAGES THEY PROVIDE ARE NOT THE SAME as the very poor quality product they send. DO NOT USE THIS COMPANY!
ABSOLUTELY CRAP !
Absolute rubbish ! Definitely a scam. The quality is terrible , $55 for a blouse for my mum , I would t even clean the dip stick in the ca with it. How on earth is this crap aloud to be sold. They don’t answer their emails, there’s no phone number, it’s a disgrace ! AVOID AVOID AVOID
Complete scam. They kept responding to emails saying the goods were on the way. Its been months and now the emails are bouncing.
Never received my goods & email after email they never responded.
No refund
Actually prefer to give a ‘0’ rating but doesn’t allow
Absolute scam this is not a real company and the website disappeared shortly after I purchased. I now see another version of the website with a slightly different URL.
If you're here searching for reviews and you've purchased from these thieves, CANCEL your credit card because they have all your details!
Complete scam. Ordered items 4 weeks ago. Got tracking number etc but nothing arrives, emails are polite etc but total scam !
Rating this company a 1 is even too much. They are a scam. They took my money, placed a fictitious shipping order, and even sent me order tracking numbers.
It's a scam!! Don't be fooled by the story! Wish someone would shut this site down to stop others falling victim to these thieves.
Don't buy from this site, they take orders for clothing that never arrives nor exists. They are in China not in Australia and pretend they are closing down the shop that doesn't exist. No phone number, only contact by email.
They have other several sites like Elle-melbourne dot com with similar SCAM tactics
See review video in YouTube it explains all.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.