Santafixie Anmeldelser 239

UK customer. I ordered a set of Kenda tyres in cream. They arrived in perfect condition at the time and date stated. Even with taxes and duties the tyres were still cheaper than I could source in UK. Excellent company who I will be using again

As advertised - Good price, prompt delivery, excellent product. Can't ask for anything more.

They scam me. I bought a bike a week ago, and when the delivery has to take place, the deliver day they send me an e-mail informing me that they didn't sent the bike because there is no stock and they offer to buy a more expensive bike and they gave another option 2 times bigger to the bike I "bought"
Now they doin't want to return my money and I don't have none to talk I have to report it to paypal.

I am very impressed with this company. I ordered a bag and a couple of hours later, I realised I ordered the wrong size. I emailed them and they responded quickly confirming they would hold the order and asked for correct order details. They confirmed the order and refunded me the difference! Responses were quick and communication was clear. The correct bag was received though I did have to wait but it arrived within reasonable timescale.

Terrible.
Do not ship orders
When chased get nothing useful in response
Order placed nearly two weeks ago and not even shipped!!!!!

Was very wary given the bad reviews but my order arrived quickly and as described. Great value

Delivery was perfect and so was the saddle I bought

Ordered latex tubes to fit with Challenge Getaway tyres. Good price, very good tubes and quick delivery.

Yes, we got the delivery as promised and on time. It fitted exactly as the spec suggested.

Ordered bike tyres.
Good price, delivery duration was fine.
Would order again. 👍🏻

Company has charged me, it's been 8 days and the order hasn't shipped yet. Nor can I speak to a human about it. Nor can I get a refund. Avoid like the absolute plague.

Top class service 👏

Terrible service. No communication, misleading delivery claims. They promise delivery timeframe of 3–5 days, but even after 10 days, the item still hasn’t been dispatched. Reaching anyone directly is impossible.

Worst of all, they claimed the item would ship “ASAP” that was five days ago, and still nothing. Completely unreliable. Avoid at all costs and shop anywhere else.

I've been buying parts for my old bike for years on this site. Their prices are competitive and product quality is fantastic.
I've now got a Santafixie Raval and I'm really pleased, the bike is a beauty and runs really well, such a head turner! The service has been top notch, as always.

Ordered a bike lock almost 3 weeks ago. Still not arrived. Refunded my shipping cost last week but despite numerous emails no product has arrived. Sent tracking numbers that do not work. I have demanded a refund twice now with no response. This firm is absolute.rubbish! Beware

A couple of years ago we bought a Santafixie Raval and we are very happy with it. Recently we ordered some spare parts and new wheels. The process was smooth and price is very competitive. We will continue buying from them.

I had a great experience with Santafixie.co.uk. The website is easy to navigate, and the selection of bikes and accessories is impressive – especially if you’re into fixies or single speeds. I ordered a bike and a few extras, and everything arrived quickly and well packaged.

The quality of the bike exceeded my expectations – solid build, sleek design, and rides like a dream. Customer service was also spot on: responsive, helpful, and very professional throughout the process.

Overall, Santafixie offers not just great products but also a smooth, trustworthy buying experience. I’ll definitely shop here again and recommend it to any urban cyclist looking for style, performance, and great support.

I a security cable on line for a caliper lock which I had originally bought when travelling in Holland. It is a great piece of additional kit and adds great security when protecting my bike against theft. The online site was easy to navigate and the item was reasonably priced whilst also being dispatched promptly. Excellent service.

Took a very long time for my order to arrive . I had to keep on sending them emails to find out where my order was .
Not sure if i would buy from this company again