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Santafixie Anmeldelser 239

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TrustScore 3 ud af 5

3,1

Events og underholdning
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I normally wouldn’t have gone this route but because I received an email asking if everything was okay with my order and was prompted to leave a “(good)” review, here I am. I placed an order on t... Se mere

Bedømt til 2 ud af 5 stjerner

Dear Santafixie Customer Service, I am writing to raise a formal complaint regarding my order. The order was placed on 7 April with an advertised delivery timeframe of 6–7 business da... Se mere

Bedømt til 4 ud af 5 stjerner

Good quality product well packaged. Good price. Reasonable communication and made it clear that customs delayed the delivery. Had to resell since product was spot on, but AI advice was not - but not a... Se mere

Bedømt til 5 ud af 5 stjerner

I bought a crankset which I couldn't find anywhere else to replace a worn one on my bicycle and a bell to replace a cheap one that had always been broken. I had never heard of this retailer before pro... Se mere

Virksomhedsoplysninger

  1. Events og underholdning

Oplysningerne kommer fra forskellige eksterne kilder

The best range of urban, single-speed, fixie and track bikes. From complete bikes to specific components for your bike, including everything you'll need for urban cycling.

Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

239 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

I ordered a product from them over a…

I ordered a product from them over a month ago and it still hasn’t arrived. I received only brief replies and then no response at all. Have a better relationship with my Dad, and I haven't seen him since Tony Blair was PM

6. oktober 2025
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Bedømt til 1 ud af 5 stjerner

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY ! Communication is shocking ! Order still not arrived . Now on October , the order was placed in August . Been told a replacement is on the way but no confirmation of this . Then promised a refund . NOT HAD THAT . Absolute joke of a company . Spend your money elsewhere

7. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Appalling non-responsive customer service

I ordered a bicycle from SantaFixie on 23/08, which subsequently arrived on 03/09. I had no issues with the time for delivery considering it was being shipped from Spain. The item arrived damaged so I contact customer services at SantaFixie on 06/09. Despite several chases I only received a response on 13/09 asking to send more photos, which I did so. Since then I have received no response, despite several email chasers. Incredible disappointing. DO NOT USE THIS COMPANY.

25. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bottle dynamo

Ordered a bottle dynamo fix for my bike as the previous one had died on me after many years. A little apprehensive about ordering online, but it arrived on the estimated date, and it works beautifully.

4. september 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great Service, Fast Delivery

I had a good experience, I ordered my items (Based in London) and they didn't take that long to get to me. Reading trust pilot reviews after putting my order through got me worried a little. They came through and items arrived as described and at a timely manner.

9. september 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Accidentally ordered 2 of the same item…

Accidentally ordered 2 of the same item due to delays on the website during checkout. Emailed before dispatch to cancel order and no reply. Emailed orders to start return twice, no reply. Not made clear before purchase that return shipping would be quite expensive. Not happy with experience and still haven’t returned second bag.

2. september 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Competitive prices and good choices

Competitive prices and good choices. Just to be aware of, as others have mentioned- the items are shipped from Spain so don't expect a 3 day delivery for standard. I probably had just over a week for delivery from ordering.

1. september 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I ordered and received a Bern Helmet…

I ordered and received a Bern Helmet from these guys after failing to find the product elsewhere online. I was a little bit apprehensive because of some of the other reviews about delivery times but I simply set myself a different ‘expectation’ of a a couple of weeks…..needless to say it arrived within a week and was better than I hoped.

1. september 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Order now for Christmas

Product is good and price competitive but the guidance on delivery is completely misleading - 3-4 days means 3-4 weeks. They only dispatched when I chased a second time, no response except to thank me for signing up to their mailing list.

7. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

order status unknown

Same as the other reviewer said, tracking goes 1/3 of the way and then just hangs. You therefore do not know where your parcel is!
I also do not know where you edit, delivery option placing if not in.
Delivery is too slow

30. august 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

It’s ironic that I get prompted for a…

It’s ironic that I get prompted for a review nearly a month after I placed an order that I still haven’t received.
Don’t bother ordering from this company. You’re more likely to get a reminder email (that you didn’t agree to sign up for) about reordering products that you still haven’t received, than receiving the items themselves.

29. august 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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