Ashley was amazing. Patient, attentive, knowledgeable and accommodating. She answered all my questions, explained everything in great detail, called when she said she would, checked in after quotin... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful staff, made everything clear and easy to understand. Also made sure I was getting the best deal comparing other options.
Virksomheden har svaret
Kira was so friendly and helpful as was every other team member we spoke to. We called in a panic after having our holiday with Tui cancelled last minute and kira did her best to find us an alternativ... Se mere
Virksomheden har svaret
Spoke with a lovely staff member called Mona Samandi on a Sunday around lunchtime and by close of play, we had booked up to go to Santa’s Lapland for 2 nights in December. Very efficient worker who se... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Helping families across the UK make magical memories in Lapland 🎅 We offer a huge selection of Day Trips, Short Breaks and Arctic Adventures from various UK airports to magical Lapland. All of our Lapland holidays offered are ABTA and ATOL protected giving you the peace of mind that your money is always safe.
Kontaktoplysninger
Storbritannien
- santaclaustrips.co.uk
4,8
Fremragende
144 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
5 star service
5 star service for our very knowledgeable Lapland Expert, Genie. She was able to narrow down the trips we were looking and and recommend the perfect trip for us based on her own experience.
1. december 2022
Uopfordret anmeldelse
I liked the experience of going to…
I liked the experience of going to Lapland! The reps were friendly! I have to say I was really disappointed with the accommodation very old fashioned- we had spent a lot of money for the accomodation and I have stayed in better Travellodges! Another thing we found disappointing was the Jet2 staff were rude and not especially nice. Our daughter also lost her bag on the flight out. The staff didn’t try and get it back to us. Very sad as it was obvious a young child’s bag.
22. december 2022
Uopfordret anmeldelse
Great company easy to get in touch…
Great company easy to get in touch with, very helpful staff. I’d highly recommend.
18. december 2021
Uopfordret anmeldelse
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