I was given a gift along with a gift receipt. The gift was lovely but not for me unfortunately, it was some UGG boots. I don’t wear jeans so thought I would return the gift and change it for somethin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Super fast delivery , opened & was very impressed, until 4 hours later one was coming away at front I asked for a retuns label & was asked if I had worn them, which they are for !! , & then heard not... Se mere
Superb service from Sandersons on this, ordered Birkenstocks on Thursday 26th June and they arrived in time for when they were needed today. The parcel was incredibly well wrapped and protected, the c... Se mere
Sandersons were brilliant and I was sceptical after the reviews I read. I ordered a coat online and it arrived the next day, beautifully wrapped. Sadly it didn’t fit, so I returned it and received a p... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Sandersons Boutique Department Store was first established in 2016 in the heart of Stocksbridge, Sheffield. Later establishing two further stores in Stroud, Gloucester and Morpeth, Northumberland. Browse online brands such as Barbour, Barbour international, Valentino, Clarins, Holland Cooper, UGG and many more.
Kontaktoplysninger
Fox Valley Way, S36 2AB, Stocksbridge, Storbritannien
- info@sandersonsdeptstore.co.uk
- sandersonsdeptstore.co.uk
3,2
Middel
456 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very prompt delivery very well packaged…
Very prompt delivery very well packaged good communication product excellent Thank you
17. marts 2025
Item received damaged
Item received damaged, emailed re options, no reply, chaser email sent, still no reply. Item now out of stock so really wanted to keep the one I had. Completely ignored me and still no response to three emails.
1. marts 2025
Besvarelse fra Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Good high end store
Great products for sale bought a Barbour wax jacket for a good price
31. januar 2025
Wrong size shoes in box
I ordered a pair of size 9 shoes for my husband but when they arrived they were a size 8 in the wrong box. So a complete waste of time. The customer services person was very helpful though and sent me a prepaid postage label for their return.
15. januar 2025
Besvarelse fra Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Speedy delivery
Purchased a Levi's shirt, which arrived within two days. Good value for money and good quality.
28. januar 2025
Do not use!
Terrible company! Wouldn't refund my money which was £225! Only would put on a card I could only use on their website!
Very unhelpful and the worst customer service I have ever known and I have worked in retail myself for 30 years.
Do not use this company!
Awful!
1. januar 2025
Besvarelse fra Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Ordered an item
Ordered an item, paid for it, and then got an email a week later advising a refund as there was a stock ‘error’ and got refunded. Just a bit of advice….don't try and sell things you don’t have and lose customers in the process
26. februar 2025
Besvarelse fra Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Excellent speedy service
Great experience, fast delivery and delighted with the product
1. februar 2025
Website was easy to navigate and…
Website was easy to navigate and delivery was quick.
3. januar 2025
Very fast service
Very fast service , easy web site to navigate.
Great packaging , will most definitely use again.
16. marts 2025
According to DPD the delivery has been…
According to DPD the delivery has been cancelled as they have not received the parcel from Sanderson's. I have e-mailed but heard no response so far just a lack of communication which has been really disappointing.
10. marts 2025
Besvarelse fra Sandersons Department Store
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Your input is incredibly valuable to us, and we take all feedback seriously. We are committed to continually improving our service and customer care to ensure that we provide the best experience possible. If you’d like to discuss your concerns further, please feel free to reach out directly to our team at info@sandersonsdeptstore.co.uk, and we’ll be happy to assist you.
Easy to order, great items
Easy to order, good description of items, great price and fast delivery. Very pleased, thank you.
3. februar 2025
Fabulous service fab quality so pleased
1. marts 2025
Fast delivery and a great product range…
Fast delivery and a great product range at a discounted price.
16. januar 2025
Sandersons were brilliant and I was…
Sandersons were brilliant and I was sceptical after the reviews I read. I ordered a coat online and it arrived the next day, beautifully wrapped. Sadly it didn’t fit, so I returned it and received a prompt refund. Whilst you don’t get notifications of the item being received, I got a notification to say the refund had been issued like most stores.
7. februar 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.