Ampoules (Formerly Sanam Aesthetic) Anmeldelser 20

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

For 7 dage siden

Hi Kiran! Thank you so much for the lovely review. We know that first purchase can feel a bit nerve-wracking, so we’re thrilled we could put your mind at ease with our service and speed.

We look forward to seeing you again soon for your next order!

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

26. apr. 2025

Thank you for your wonderful feedback!

We’re thrilled to hear you had a great experience with your order. We’re glad it met your expectations.

It means a lot that you’d choose us again—we’ll be here to deliver the same seamless service next time!

Warm regards

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

13. nov. 2024

Dear Muhammed,

Thank you for your feedback, and we understand your frustration with the delay in receiving your order. Please keep in mind that October, November and December are the busiest times of the year for the postal and courier systems worldwide due to the holiday season. With billions of people celebrating Christmas, the demand for deliveries significantly increases, causing delays as courier services work to handle a massive volume of parcels.

We kindly ask for a bit more patience as there are thousands of hardworking courier workers dedicated to getting parcels delivered during this peak season including yours. Your package is on its way, and we appreciate your understanding during this time of heightened demand.

Best regards,
Sanam Aesthetic Team

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

25. nov. 2024

Dear Samira,

Thank you so much for your kind review! We're thrilled to hear you were happy with our communication. Providing excellent support and ensuring all your questions are answered is incredibly important to us.

If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Warm regards,
Sanam Aesthetic

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

5. nov. 2024

Hi Irena,

Thank you for your kind review! We’re delighted to hear that you’re happy with the quality of our product and our delivery service. Your feedback truly means a lot to us.

We look forward to serving you again soon!

Warm regards

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

4. okt. 2024

Dear Mahmoud,

Thank you so much for your 5-star review! We're glad to hear that you were satisfied with the Vitamin D3 300,000, and we completely understand your need for more.

While it's currently sold out, we definitely hope to bring more in the future. In the meantime, we recommend trying the Dithrecol Vitamin D3 1ml x 10 300,000, which is a great alternative.

Best regards!

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

4. okt. 2024

Dear Derin,

Thank you so much for your kind review! We're thrilled to hear that you had a great experience and that your order arrived quickly.

Best regards

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

14. jul. 2024

Dear Amy,

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you were pleased with our quick delivery and communication. Your feedback means a lot to us.

Looking forward to serving you again!

Best regards!

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

10. apr. 2024

Dear Mr Z.Ilahi,

Thank you for your glowing review and for highlighting our efforts to provide first-class service, competitive pricing, and swift delivery. We're very delighted you recommend us and look forward to serving you again.

Warm regards,
Sanam Aesthetic

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

1. apr. 2024

Dear Arunas,

Thank you for your kind words and for choosing us! We're thrilled to hear you had a positive experience. Looking forward to welcoming you back for another purchase soon.

Best,
Sanam Aesthetics

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

29. mar. 2024

Dear Valued Customer,

Thank you so much for taking the time to leave your positive feedback. We're delighted to hear that you would consider using our services again!

We hope you enjoyed the free treats we included in your order as a token of our appreciation. It's our way of saying thank you and adding a little extra joy to your experience with Sanam Aesthetics.

Should you need anything or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

Warmest regards,

Customer Service Team
Sanam Aesthetics

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

29. mar. 2024

Dear Pervez,

Thank you for taking the time to share your feedback with us on Trustpilot. We are genuinely sorry to hear about the initial issue with your order. At Sanam Aesthetics, we strive to ensure every customer receives their products in perfect condition, but unfortunately, once an order is in transit, it falls outside our direct control.

We want to reassure you that upon learning about the damage to your parcel, we acted promptly. A replacement order was dispatched immediately and, according to our records, arrived in good condition within 24 hours of your complaint, as confirmed by the delivery photo and DPD records.

In our commitment to resolving this matter fully, including managing the insurance claim with our delivery partner, we have attempted to contact you via email since the day of your review; we kindly requested photographic evidence of the damaged product to aid in this process, but unfortunately, we have not yet received a response to any our messages.

We understand how frustrating situations like this can be and appreciate your patience as we work to improve. Our customer service team remains at your disposal, and we would be grateful if you could get in touch at info@sanam-aesthetic.co.uk to help us resolve the insurance claim.

Thank you for your understanding, and we hope to hear from you soon.

Warm regards,

Customer Service Team
Sanam Aesthetics

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

16. jan. 2024

Thank you so much, Adam!
We're thrilled to hear that you had a fantastic experience with both our products and service. Your recommendation means the world to us. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again

Besvarelse fra Ampoules (Formerly Sanam Aesthetic)

28. aug. 2023

Dear Pecak,

Thank you for taking the time to share your positive experience with Sanam Aesthetic. We're thrilled to hear that you were satisfied with our products and service. Your 5-star review and kind words about the delivery speed and overall experience mean a lot to us.

If you have any further questions or feedback, please don't hesitate to reach out. We're here to assist you every step of the way and ensure your health and well-being are our top priorities.

Thank you again for choosing Sanam Aesthetic. We look forward to serving you again in the future.

Best regards,
Sanam Aesthetic Team