Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Ordered items on 17th finally said dispatched on 20th but DPD status shows parcel not received….they do not appear to be responding to emails. However the responses were in my junk mail and my order a... Se mere

Bedømt til 1 ud af 5 stjerner

No delivery Ordered on 25th March and according to DPD tracking, they haven’t even dispatched it yet. DPD have confirmed that they have received no physical item from the sender, only a scanned ba... Se mere

Bedømt til 5 ud af 5 stjerner

Lieferung hat tadellos geklappt...innerhalb einer Woche zugestellt...hatte zuerst bedenken nach den Bewertungen...aber bekomme mein Produkt sonst nirgends...daher .... Bin überglücklich...und die Pre... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

My first experience with Salontotal.com. I would highly recommend this company and Cécile Helmink in particular. As my dedicated account manager she made sure my first transaction with Salontotal.com... Se mere

Virksomhedsoplysninger

  1. Hårproduktbutik

Skrevet af virksomheden

Professional hair, skin & beauty products ✓ Ordered before 9pm, shipped today ✓ Fair prices


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

67 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 16 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Quick and Clear

My order arrived quickly and with good communication throughout. After some websites weren't clear about stock or shipping, Salontotal have come through without any issues. Thanks!

23. januar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Great service, order was shipped and delivered within the week, considering holiday days in-between, let me know step by step where it was from leaving the shop until it arrived at my house, would 100% recommend and buy again

28. december 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I’ve get the wrong shampoo

I’ve get the wrong shampoo, not what I ordered.

21. november 2022
Uopfordret anmeldelse
Salontotal.com-logo

Besvarelse fra Salontotal.com

Thank you for your review! Please feel free to contact our customer service team for this, here we will be happy to resolve it for you.

Bedømt til 5 ud af 5 stjerner

Great Affordable Website

Hi this was the cheapest I could find the steampod and bonus it came with a travel case which is lovely and stylish. I ordered and it came I think 2 days later. My only problem is and I think it was my fault, in that I didn't read the description correctly, is that it comes with an American plug but not a huge issue I bought an adapter for €4 so its not the end of the world. Would defo recommend this website.

20. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not good enough

I can give you my opinion about previous supplies of hair care, but I am unable to comment on the current outstanding order as Yodel have failed to deliver it. Having waited in for two days Yodel have now decided that there is no estimated delivery date. Can you please tell Yodel to deliver my goods and I will be happy to respond to you.

18. august 2022
Uopfordret anmeldelse
Salontotal.com-logo

Besvarelse fra Salontotal.com

Thank you for your message! You may always contact our customer service. We will be happy to help you find a suitable solution.

Bedømt til 1 ud af 5 stjerner

Falha do stock e envio com muito atraso.

Eu fiz 2 vezes encomendas. Sempre tive problema com envio da encomenda. Primeira vez a encomenda foi enviada após 1 mês de pagamento e só depois varias comunicações com site. É experiencia pessima. A minha segunda e acho última encomenda neste site, não está enviada ate dia de hoje após pagamento efetuado no dia 04.06. É horrivel. Desorganização completa no site muito prejudica negocio e planeamento proprio.

15. juli 2022
Uopfordret anmeldelse
Salontotal.com-logo

Besvarelse fra Salontotal.com

É uma pena que o produto que encomendou não estivesse em stock.

Por favor contacte-nos novamente para que possamos procurar uma solução adequada!

Bedømt til 1 ud af 5 stjerner

Awful customer service

Products and prices are competitive and it's great when everything goes well. But as soon as you have a problem, customer service is a disaster. My parcel was lost by the transporter, I had to chase all the time, they wasted my time and instead of shipping a new package, they preferred to wait and in the end my products were of course out of stock for a new shipment. They decided after few more days to reimburse me. After 5 working days they said it would be done. Which was not the case. I had to chase again and now we are 10 days later and I still don't have my money back. And of course no commercial gesture to apologize or compensate the mess. Cheap as you can expect in NL... So I'm done with them.

14. juli 2022
Uopfordret anmeldelse
Salontotal.com-logo

Besvarelse fra Salontotal.com

First of all, we apologize that this has taken so long. This is certainly not the usual course of action.

If there is anything we can do for you, please let us know so we can solve it!

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service, amazing products!
I ordered one case for my steampod and I received two! One additional as a gift. The order arrived relatively quickly and the packaging was perfect. Thank you!

30. maj 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brilliant experience

My first experience with Salontotal.com. I would highly recommend this company and Cécile Helmink in particular. As my dedicated account manager she made sure my first transaction with Salontotal.com was super smooth and efficient. Stock arrived within a week, packed neat and tidy.

10. maj 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Repeat shopper

I have ordered from Salontotal a few times now, they have a great selection of items.
Delivery was fast and I love my hair products!

23. marts 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere