Great service, Delivery & Product. I used both Roxil wood protection liquid.(Applied by Sprayer) and the wood protection cream.( Applied by brush). Both were easy to use and have sealed my outbuildin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a very very pleasant surprise today! Could not believe the post sales customer service could be so good. Thank you, Kelsey. I had filled an enquiry form asking if storm dry cream can be used on... Se mere
The actual product itself is great. It does work to some extent and it does kill spiders on contact although not instantly. But I have definitely seen a reduction. Fast dispatch by the company, but po... Se mere
I do like Safeguard products and delivery is excellent. But I do find all the wood treatment quite complicated. It would be helpful is I could say "Treat my Shed" and you could provide a list of opt... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Safeguard Europe
Skrevet af virksomheden
Equipping the construction and home maintenance industries with the expertise and materials they need to protect buildings since 1983.
Contractors
Housing Associations
Home Renovators
Building Construction and Maintenance Companies
Damp-proofing specialists
Stormdry
Dryzone
Dryrod
Drybase
Roxil
SoluGuard
Oldroyd
NOPE!
The British Board of Agrément
Energy Saving Trust
Our industry-leading Research & Development Laboratory has designed a range of highly effective environmental control materials to protect homes against damage.
Our products are regularly specified by Architects and Chartered Surveyors in Structural Waterproofing across the country.
Our products are used by:
The UK home of trusted brands like:
We develop, manufacture and distribute our products in-house at our Horsham, UK Headquarters.
Renowned for our technical know-how and highly effective solutions, the Safeguard product ranges are rigorously tested and independently verified. Fpr instance, Stormdry Masonry Cream has been tested and verified for effectiveness and energy-saving capabilities by:
The Safeguard technical team devises and delivers an extensive curriculum of RIBA-approved damp-related training webinars that are free to access.
Our dedicated Customer Care and Technical Team is always happy and willing to offer support and guidance at our UK-based call centre.
Kontaktoplysninger
Redkiln Close, RH13 5QL, Horsham, Storbritannien
- 01403 210204
- info@safeguardeurope.com
- safeguardeurope.com
4,7
Fremragende
781 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
fast delivery good value
9. april 2026
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Buying direct was much cheaper and easy.
Buying direct was much cheaper than buying from other retailers (even from one that stated delivery was direct from Safeguard). Delivery was free and arrived next day. Not used product yet so review just based on purchasing experience.
8. april 2026
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
The product was as advertised and…
The product was as advertised and prompt delivery. I've used safeguard products before and they are good quality at a reasonable price.
8. april 2026
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Fast delivery
Fast delivery. Easy to install and so quiet too, works really well. Definitely recommend
7. april 2026
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Stormdry max …
Ordered the Stormdry max on a Monday and it arrived Wednesday it doesn’t get any better than that. Heard good reviews about their products looking forward to trying them out .
7. april 2026
Besvarelse fra Safeguard Europe
Good afternoon
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
I'm still waiting for it to be…
I'm still waiting for it to be delivered. No replies from company so far.
6. april 2026
Besvarelse fra Safeguard Europe
Good afternoon,
Thank you for taking the time to leave us a review. Our apologies there have been delays with your order.
Looking at the information provided by the courier, this was delayed in the depot and will be out for redelivery tomorrow - 14/04/2026.
I hope this helps and if you have any further questions, please contact us directly on 01403210204.
Kind regards,
Teigan
Safeguard Europe Ltd.
Product arrived quickly
Product arrived quickly.
I also phoned the company to ask about the product and the staff member was knowledgable.
4. april 2026
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Initially we had a problem with a fence…
Initially we had a problem with a fence waterproofing product, however the company has refunded us and sent out new product - you cant ask for more really so great service and good communications - thanks you to connor who resolved our problem and concerns - nice chap
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Was supposed to be delivered 6 days ago…
Was supposed to be delivered 6 days ago BUT still not delivered
31. marts 2026
Besvarelse fra Safeguard Europe
Good Afternoon,
Thank you for providing your feedback.
Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.
Having checked the tracking of this order with the third party courier, this is currently out for delivery today.
If you do not receive your item after today, please get in touch with us directly either via telephone (01403 210204) or via email (info@safeguardeurope.com) and we'd be happy to look into this further.
Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.
Kind regards,
Jack
Safeguard Europe Ltd.
Perfect in every respect!!
30. marts 2026
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Never received my parcel
Never received my parcel, needed this before easter bank holiday to do a job and now let the customer down and cost me finishing the job .
seen the delivery status with parcel force and said it was delivered !! BUT NOT AT MY HOUSE...?WHERE?
26. marts 2026
Besvarelse fra Safeguard Europe
Good Morning
Thank you for providing your feedback.
Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.
At Safeguard, we aim to dispatch all goods as quickly and efficiently as possible. While we rely on third-party couriers for the final delivery—which can occasionally result in logistical challenges outside of our direct control—we understand that the service on this occasion was not acceptable.
Following your email sent, I can confirm that a full replacement for this purchase has now been authorised and sent. This will be dispatched today for a next working day delivery.
Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.
Kind regards,
Jack
Safeguard Europe Ltd.
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
I was very disappointed with my order
I was very disappointed with my order, I had ordered a mold removal kit along with paint but you only delivered paint, and on Saturday my builder had to go to Wickes and pick up some mold removal spray. I had to pay him extra for the time he spent.
24. marts 2026
Besvarelse fra Safeguard Europe
Good Morning,
Thank you for providing your feedback.
Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.
At Safeguard, we aim to dispatch all goods as quickly and efficiently as possible. While we rely on third-party couriers for the final delivery—which can occasionally result in logistical challenges outside of our direct control—we understand that the service on this occasion was not acceptable.
Following our conversation, I can confirm that a full refund for this purchase has now been authorised. You should see this reflected in your account within the next few working days.
Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.
We hope this does not dissuade you from ordering from ourselves in the future.
Kind regards,
Connor
Safeguard Europe Ltd.
Highly recommended
Easy to use and understand website. The products are amazing. They exactly what they are meant to do, descriptions do not mislead. Speedy delivery. Will definitely make further purchases.
16. marts 2026
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Goods arrived on time and at a great…
Goods arrived on time and at a great price with free delivery
23. marts 2026
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Ordered the rat bait
Ordered the rat bait, not used yet. price was decent and delivered very quickly.
19. marts 2026
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Besvarelse fra Safeguard Europe
Good morning
Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.
If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.
Kind regards
Connor
Safeguard Europe Ltd
Ordering process was good
Ordering process was good, found exactly what I needed and it was very promptly despatched. However the delivery company DHLecommerce has failed to deliver my item despite advising it would be sent on three occasions over the last 5 days. Although I still want the item I have no faith in the delivery partner chosen by the company so I have requested a refund
19. marts 2026
Besvarelse fra Safeguard Europe
Good Morning Angela,
Thank you for providing your feedback.
Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.
At Safeguard, we aim to dispatch all goods as quickly and efficiently as possible. While we rely on third-party couriers for the final delivery—which can occasionally result in logistical challenges outside of our direct control—we understand that the service on this occasion was not acceptable.
Following our conversation yesterday, I can confirm that a full refund for this purchase has now been authorised. You should see this reflected in your account within the next few working days.
Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.
We hope this does not dissuade you from ordering from ourselves in the future.
Kind regards,
Jack
Safeguard Europe Ltd.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.