Rayders toys 

We weren't in a hurry to get one so the shipping wasn't an issue but yes the order was a bit late. The product however is great, whoever has the means to buy one should get it.

We liked our first purchase so much that we had to get a second buggy too. Mainly because we have 2 kids and they started fighting so we kinda had to. Thanks to the team and everyone who helped us with questions and all the instructions. We are satisfied!

Ryder Toys misrepresents themselves as a U.S. company, but they’re simply reselling the same low-quality Chinese products you can find elsewhere—just with a ridiculous markup. Despite the premium price, the quality is subpar, and their customer service is even worse.

We received a product with missing parts and, after two weeks of back-and-forth, they’ve been unable to resolve the issue. Based on other reviews, this seems to be a recurring problem with this company.

Know your rights as a consumer. Avoid Ryder Toys entirely, and if you’re already dealing with issues, don’t hesitate to escalate to your credit card provider for a resolution. Save yourself the headache.

Quite spacious, I have a slightly larger kid and he fits in without any complications. 9.5/10 is fair here, thanks.

Not a family. Two people who change their names constantly. We bought one for 800 and the steering motor broke right away so the front axle broke after about four rides. They’ll tell you that they will send parts and they never do. The worst part though is the danger. It’s jerky and too powerful. This could kill your kid.

DO NOT BUY FROM THESE SCUM BAGS.
They keep selling toys they can’t get parts for. My son’s car broke within a couple weeks and haven’t been able to get a part for over a year.

UPDATE:
You can see it only took these clowns 2 1/2 months to respond to my review. Their response is a worthless template of nonsense as they still don’t have an inventory of replacement parts.
I’ve exchanged emails with the owner of the company who claimed they were having issues getting parts. However, they don’t seem to have an issue taking orders for toys they know they can’t get parts for. And it certainly makes you wonder why they can get complete cars to sell but not parts.
JUST DO YOURSELF A FAVOR AND BUY A CAR FOR YOUR CHILD ELSEWHERE.

I wanted to let people know about the lack of durability of this ride on. I have been greatly disappointed. I have had to replace the motors on the wheels 5 times and now the weld on the back suspension has snapped off rendering the $800 ride on useless. Support said I should go take it to a suspension specialist and have it re-welded. Should have just stayed with power wheel brand. Never had such problems as I have with this brand.

I have been waiting since 9/28/24 for the part ! Now the screen no longer works!! Your service department keeps saying it’s going to be shipped out. We received the buggy 7/29/2024, hardly used it. What is going on with your service department??

If I could have given no stars, I would have. The $1,000 car I bought for my grandson stopped working after a month. Ryder did NOTHING to make it right. The product as well as the customer service is HORRIBLE. Strongly recommend NOT buying from Ryder Toys

3/8/25: Received an email from the company asking me to revise my review. I stick with it! The product was great for about 4 weeks, now it is unusable. Customer service refuses to send a new one or refund my $1K. Numerous calls and pictures and emails and still no response except the provided talking points from the customer service rep. DON'T WASTE YOUR MONEY!

The buggy is durable, can take some serious beating and still run through the mud and rocks. We are satisfied!

We contacted their CS team for some information and they were quick to respond. Since the product is rather expensive, I love to see how willing they were to assist us with our issue and glad we managed to come on terms!

Horrible horrible customer service. By that I mean non-existent. It's just an AI bot that puts back automated messages and never deal with any issues. I received a car it never worked. They sent me a new battery, but that wasn't the issue. Their next "fixes" were for me to go out and buy parts myself, because they don't make replacement parts. That also didn't fix the issue. The emails then stressed that they were doing me a favor by even sending me the battery because it's technically still in the warranty window. they sent me a car that doesn't work and made it seem like they were doing me a favor by communicating with me. It's been almost a year now and the car has never worked. the company has just stopped sending message about doing anything to help.

If I could give a zero that's what I would give, don't order anything from this company! We paid 1000 for a truck that my son has only enjoyed about 6 months all together out of the yr he has had it the battery won't stay charged so I bought another one and it doesn't stay charged either I have contacted them several times and they always say they will return my calls and never have! The last time I contacted them about the new battery that won't stayed charged they wanted a video from start to finish of when the battery goes dead which is about 6 mis total and you can't email something that long so I contacted them again about a month ago and still haven't heard anything back!! The product is not worth the money!! I wish I would have done research before we purchased anything from Ryder toys

Two of the wheels were broken when it arrived. Luckily they still function. It's been a month and alI I get are automated emails. 800 bucks and zero service. Stay away. You have been warned. Btw, my grandson absolutely loves it.

Our kid likes it and my wife deemed it safe enough so we are good here. Thanks

---------Edit 2/23/2025. --------
After Ryder Toys saw this message they sent me the missing motor. Only problem was that they actually sent the incorrect motor. That being said, I was able to swap the gears out of the incorrect motor over to the original and now the toy is working again. I truly appreciate the attempt to fix the issue, but the experience is still a 3.5 for me.

---Original review 10/11/2024-----
The product is fine, but it's not nearly as American as they would have you believe. The motors that actually make the wheels go are cheaply made as are the controls for things like music/shifting. Needed to replace all 4 wheel motors after 4 months of use and the parts were not available when we needed them. Some 2 months later we were able to pay for the parts which was nearly as expensive as buying a cheaper version of the same toy.

Our child does LOVE this toy but they promise a lot and deliver very little in the way of quality or support.

Ordered the awd buggy for our son around June, a motor went out after just a few weeks, emailed them finally got around to them ordering it in july, still waiting on the motor. Service is garbage as all they say is we are escalating this up, but I never hear any responses.

I am so greatly disappointed... this is not a quality product. It is clunky and cheaply made. The price point on this product is far too high because I have had nothing but problems.
- There are deep scratches on the hood from shipping.
- I never received the custom license plate even after reaching out multiple times.
- Multiple mounting locations for parts are broken.
- Multiple mounting locations are stripped so screws are not tight
- Two out of the four brackets for the battery are broken.
- The lights on the bully bar do not work and the bully bar will not seat into its mounting locations appropriately.
- The rear drive motors were wired incorrectly causing the vehicle to not drive. I had to unplug and switch wires.
- The FM radio does not work.
- After less than 30 minutes of play on pavement the steering motor broke. Now I am unable to steer the vehicle using the remote and this is one of the main reasons that I purchased this product.

This was a birthday gift for my son and at this point I am regretting my purchase. We are unable to use this expensive item now because my son cannot manually steer it on his own yet.

Everything was great until we needed a replacement part. We were told 2-3 weeks but 5 months later we’re still without the replacement part. They have what seems like automated emails. Really a shame because we were so excited for our son. Went the entire summer without using it. Not going to recommend.

Do not buy Ryder power wheels, they do not cover anything under their warranty. I paid $750 for their power wheels, battery doesn’t hold charge within 3 months and they won’t replace it.