I had a very good experience with my optician. She was very thorough and caring . The whole team are lovely in the shop . Very professional and go out of their way to help the customers. Excellent s... Se mere
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The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions. At no time did I feel pressured into... Se mere
Virksomheden har svaret
The staff at RW are always polite and very welcoming. The optician shows compassion and empathy, and is ever ready to answer your queries. I've tried some of the larger wellknown opticians in the pas... Se mere
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Original Stepper frame 4 years old broke above the arm - lenses removed and refitted by Tracy/Woodfalls into a replacement frame - v luckily sourced by Stepper Penny A. Op manager. I'm delighted to... Se mere
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Virksomhedsoplysninger
Om R Woodfall Opticians - East Dulwich
Skrevet af virksomheden
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Kontaktoplysninger
46 Lordship Lane, East Dulwich, E22 8HJ, London, Storbritannien
- 020 8299 6622
4,9
Fremragende
201 anmeldelser
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Amazing customer service
Amazing customer service. All the staff is very kind and knowledgeable.
26. august 2026
I had a very good experience with my…
I had a very good experience with my optician. She was very thorough and caring . The whole team are lovely in the shop . Very professional and go out of their way to help the customers.
Excellent service. Thank you!
12. august 2026
Brilliant optician
A very helpful, skilled and supportive optician in Millie who acted swiftly and sent off a result from my scan to check it and contacted me on the day to reassure me as to the result.
27. august 2026
Friendly and professional
Friendly and professional and extremely knowledgeable, made me feel relaxed and able to ask any questions regarding my sight and eye problems.
3. august 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt relaxed and comfortable asking questions. Providing knowledgeable, professional care while making our patients feel at ease is really important to us. Thank you for choosing us! 😊
Incredibly helpful service this morning…
Incredibly helpful service this morning fixing my glasses. Friendly and efficient. I will definitely return! Thank you so much.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you so much for your lovely review! We’re delighted we could help get your glasses fixed and that you found the team friendly and efficient. We really appreciate your kind words and look forward to welcoming you back again! 😊👓
Great customer service
5. august 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your kind feedback. We’re delighted to hear that you received great customer service. Providing a friendly, professional and personal experience is very important to us, and we really appreciate you taking the time to leave a review!
Very thorough full eye test
A very thorough full eye test, even though I went in just for a test for over-70 driving licence.
Given that the test was NHS-funded, I suppose that the charge for filling in the DVLA form was to be expected!
29. juli 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your feedback. We’re pleased to hear that you found your eye examination thorough and comprehensive. We’re glad we could help with your over-70 driving licence requirements and provide you with the care and attention you’d expect from Woodfalls. We also appreciate your understanding regarding the separate charge for completing the DVLA form. Thank you for choosing us!
How to have an enjoyable eye test was very clearly informed about all…
I was very clearly informed about all tests that would be done. Everything was efficient, and a lot of care was taken for my comfort. I wasn't pressed to make any changes and was allowed to choose the changes for myself.
Very helpful follow through at the Reception desk too.
20. juli 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for such a thoughtful 5-star review. We’re delighted to hear that you felt fully informed throughout your eye examination and that our team took the time to ensure you were comfortable and able to make your own choices without feeling pressured. It’s also wonderful to hear that our reception team provided such helpful follow-through. We really appreciate your kind words and are so pleased you enjoyed your experience with us.
I asked for an appointment
I asked for an appointment, and got one an hour later. When I arrived I went straight in without waiting. The optician was pleasant and professional.
13. juli 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your lovely review!
We're delighted to hear that we were able to arrange an appointment so quickly and that your visit ran smoothly. Providing a convenient, efficient, and welcoming service is very important to us.
It's great to know you found our optician pleasant and professional. Thank you for taking the time to share your experience, and we look forward to seeing you again in the future!
Friendly and patient with clients
You get seen in good time, and the staff are very helpful.
17. juli 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your kind review! We're so pleased to hear that you found our team friendly, patient, and helpful. It's great to know you were seen promptly and had a positive experience. We really appreciate your feedback and look forward to seeing you again.
Highly recommend Woodfall
The staff are all helpful and friendly and the optometrist is wonderful - thorough, reassuring, explains everything and I have total confidence in them.
3. juli 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you so much for your wonderful recommendation! We're delighted to hear that you had such a positive experience with our team. It's especially rewarding to know you felt well cared for and that your optometrist was thorough, reassuring, and took the time to explain everything clearly. Your confidence in us means a great deal, and we look forward to welcoming you back to Woodfalls in the future.
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your lovely review and recommendation! We're delighted to hear that you found our staff helpful and experienced excellent service. Your kind words mean a great deal to our team, and we look forward to welcoming you back again in the future.
Optician was excellent
Optician was excellent, Dispensary and reception. However I am still waiting for my spectacle to arrive. This is now going to onto 3 weeks.
22. juni 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your lovely review!
We're so pleased to hear you found our team friendly and welcoming. We believe in providing honest, professional advice without any pressure, so it's great to know you appreciated our approach.
Thank you for your support, and we look forward to seeing you again soon.
The staff are all professional and…
The staff are all professional and kind. Reception, fitting and optician were all very good. The optician was very good at reviewing my existing eye conditions.
At no time did I feel pressured into spending on unnecessary products.
When I left I did ask staff about the RayBan META spectacles and was given the opportunity to hear about and see how they work.
18. juni 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your thoughtful feedback. We're delighted to hear that you found all our staff professional and kind across reception, fitting, and optometry, and that your eye conditions were carefully and thoroughly reviewed. It's also great to know you felt no pressure when considering products, and had the opportunity to explore the Ray-Ban Meta spectacles in a relaxed and informative way.
We really appreciate your comments and look forward to welcoming you again in the future.
Happy customer
As ever, the appointment was managed efficiently and courteously. Excellent practitioner and friendly staff team.
10. juni 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We're delighted to hear that your appointment was, once again, managed efficiently and courteously.
It's wonderful to know that you found our practitioner excellent and our team friendly and welcoming. Providing a professional, caring, and positive experience for every visit is something we take great pride in.
Thank you for your continued support, and we look forward to seeing you again soon!
The R Woodfall Team 👓✨
Very welcoming environment with good…
Very welcoming environment with good staffs ready to help everyone accordingly
18. juni 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We're so pleased to hear that you found our practice to be a welcoming environment and that our team were ready to help and support everyone who visits us.
Providing friendly, personalised care and making every patient feel comfortable is at the heart of what we do, so your kind words mean a great deal to us.
Thank you for your support, and we look forward to welcoming you again soon.
Friendly staff and are really good with…
Friendly staff and are really good with my child.
28. maj 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your wonderful feedback. We're delighted to hear that you and your child had a positive experience with our team. Making children feel comfortable and confident during their visit is something we take great pride in, so it's lovely to know our staff helped make the experience a good one. We appreciate your kind words and look forward to welcoming you and your family again in the future
My family and I have used them for…
My family and I have used them for years. Very friendly staff and lovely surroundings
11. juni 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback and for trusting us with your family's eye care over the years. We're delighted to hear that you've consistently found our team friendly and that you enjoy the welcoming atmosphere of our practice. Your continued support means a great deal to us, and we look forward to caring for you and your family for many years to come
Staff and services
18. maj 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for the 5 stars!
Optometrist always very skilled and…
Optometrist always very skilled and excellent manner and communication skills.
26. maj 2026
Besvarelse fra R Woodfall Opticians - East Dulwich
Thank you for your lovely feedback. We’re delighted to hear that you value the optometrist’s skill and clear communication, as well as their excellent manner. Providing thorough, professional care while ensuring everything is explained clearly is something we take great pride in. Your comments are very much appreciated by the whole team.
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