Russell & Russell Solicitors LLP Anmeldelser 

717
•
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

After recently using this company for my mother’s house conveyancing as an LPA , I would highly reccomend Russell & Russell . They handled our case extremely professionally and it went very smoot... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Just want to say a big thank you to you all at Russell &Russell. Russell & Russell was known as wrigley & Claydon who helped me with my case to see my children. I had a trainee solicitor called... Se mere

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Bedømt til 5 ud af 5 stjerner

Initial setup was straight forward and Great working with Callum Welsh. Thank you for providing a clear, concise, and well-informed service. I appreciate that the work requested was actioned without a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a very positive experience with Russell & Russell. Sufiya was professional, approachable and always happy to help with any questions we had. She guided us through the whole processs and made su... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Sagfører
  2. også i
  3. Advokat med speciale i ejendomshandel
  4. Arveretsadvokat
  5. Juridisk rådgivning
  6. Skilsmisseadvokat
  7. Strafferetsadvokat

Om Russell & Russell Solicitors LLP

Skrevet af virksomheden

Russell & Russell are a well established law firm in the North West with branches extending from Chester, Bolton, Bury and Middleton. From our North West base we provide legal services across England and Wales. We hold a Legal Aid franchise for Family & Criminal legal aid and quality marks Lexcel, Quality Conveyancing Scheme and Wills & Inheritance Quality Scheme and more.

Our reputation is built through our people and their expertise, care and approachability. Please get in touch.

Property - buying & selling, remortgage, auctions...

Family - divorce, separation, children, cohabitation & legal aid...

Wills & Probate - wills, probate, lasting power of attorney, court of protection...

Personal Injury - serious injury, medical negligence, accidents at work...

Criminal Litigation - legal aid and private representation...

VISIT OUR WEBSITE SEND US AN ENQUIRY CONVEYANCING QUOTE


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

717 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(717)

120 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Professional & good advice

Whilst the sale of our house was a real challenge for us. Anthony & Emir looked after our interest with professionalism. They were prompt to reply to any queries we had & always on hand with good advice.

10. april 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you for your review, we appreicate your wonderful feedback and we will pass this on to Anthony and Emir.

Bedømt til 5 ud af 5 stjerner

R&R are competent

R&R are competent, competitive & concise. They are efficient & effective. They are prompt & polite. We have used them for ten years for over fifty transactions and can recommend them most unreservedly.

16. april 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you, we are grateful for your review and for your continual use of our services.

Bedømt til 5 ud af 5 stjerner

I have used them for all my transaction…

I have used them for all my transaction and the service is always prompt, cheerfully delivered, efficient and good value.

15. april 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you for your lovely review and we are glad that as well as efficient service we brought some cheerfullness!

Bedømt til 5 ud af 5 stjerner

Claire and Janine were very thorough…

Claire and Janine were very thorough and professional throughout the conveyance process of our property. They made the entire process very easy for us

10. april 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you for taking the time to leave some lovely feedback and we will ensure that Claire and Janine recieve this.

Bedømt til 5 ud af 5 stjerner

Property Remortgage

Hello,

I wanted to take a moment to share my positive experience working with Kamran Raza on our recent re-mortgage process. Kamran was consistently attentive, professional, and helpful throughout every step. Their communication was clear and timely, and they kept me fully informed about progress and next steps, which made the entire process feel seamless and reassuring.

Kamran’s dedication and attention to detail were evident, especially as they managed the post-completion formalities and provided updates regarding the Land Registry backlog. I felt confident that everything was handled efficiently and with care. It was also greatly appreciated that Kamran was proactive in making sure my questions were answered and that any concerns were addressed without delay.

I truly appreciate Kamran’s commitment to delivering excellent service, and I would be happy to recommend them to anyone looking for reliable support with conveyancing matters. Their professionalism and enthusiasm made a real difference, and I wish them every success as they continue their training and career.

Best regards,

Paul Rowland

6. april 2026
Uopfordret anmeldelse
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you for taking the time to leave such a lovely and thorough review, we do appreciate your comments and will pass on the praise to Kamran.

Bedømt til 5 ud af 5 stjerner

Gulrez Khan was really helpful

Gulrez Khan was really helpful and responsive and got the job doen

1. april 2026
Uopfordret anmeldelse
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you Paul for the 5 star review and we will pass your praise on to Gulrez. We are please you found him help and responsive.

Bedømt til 5 ud af 5 stjerner

We've been with Russell & Co for 23…

We've been with Russell & Co for 23 years, bought 8 properties and sold 7. Always had a good, high-level of service with the team of experienced conveyancers over the years. My recent sale/purchase was carried out by Sarah Ely who has been great throughout the process, with the sale and purchase of complex properties with complicated issues to resolve. She took the stress out of it for us and efficiently got the completions done. We will be using R&Co again going forwards.

16. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I recently had the pleasure of working…

I recently had the pleasure of working with Gulrez Khan for my remortgage, and I couldn’t be more satisfied with the service I received. From start to finish, everything was handled with professionalism, efficiency, and clear communication.

Gulrez was always approachable and took the time to explain each step of the process in a way that was easy to understand. Any questions I had were answered promptly, which made the whole experience feel smooth and stress-free.

What really stood out was the attention to detail and commitment to getting things done quickly without compromising on quality. I always felt confident that my case was in safe hands.

I would highly recommend Gulrez Khan to anyone looking for a reliable and knowledgeable solicitor for remortgage services.

1. april 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you Adil for your review and wonderful feedback for Gulrez and we will ensure he is passed on the praise.

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic service from…

Absolutely fantastic service from Gulrez Khan and Kamran Raza who handled quite a complex conveyancing matter for us. They worked great together and both were incredibly professional and knowledgeable as they walked us through the process step by step. Nothing was too much trouble! Excellent communication via email and they were always available to speak to on the telephone whenever you rang. Given the nature of our case, we were very pleased with how quickly they completed for us. We would not hesitate to use Russell and Russell again providing we were allocated Gulrez and Kamran. We cannot thank them enough for their expertise and hard work.

27. marts 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you Lisa for taking the time to leave such a lovely reivew. We have passed your comments onto Gulrez and Kamran and ensured they were given the praise!

Bedømt til 1 ud af 5 stjerner

Avoid their wills service

Used their wills service, can’t comment on other services. Severe lack of compassion and communication, wasting several hours of family time during a difficult period. Given they can’t even get the basics right, I wouldn’t go near them with anything else.

27. marts 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Dear Matt
We are sorry that you have had a negative experience with Russell and Russell.
We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Wills and Probate department.
Regards, Russell and Russell

Bedømt til 5 ud af 5 stjerner

Very helpfull

The solicitor we delt with was very knowledgeable she was very helpful she kept in contact keeping us up to date with what was going on

26. marts 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Dear Linda and Terry, thank you for your 5 star review. We are glad you were kept up to date and had all the help and knowledge you needed through the process.

Bedømt til 5 ud af 5 stjerner

I can only give Russell & Ressell 5 stars…

I can only give Russell & Ressell 5 stars for the service I received. Sufiya is a credit to the company & her profession. From start to finish Sufiya was the driving force to close my house sale. I was always able to get answers to any questions I had next to immediately. Keep up the good service.

16. marts 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you for your feedback. We are pleased to hear that you found our services 5 star. We will ensure that Sufiya is given the praise and sees you wonderul comments.

Bedømt til 5 ud af 5 stjerner

Janine was amazing was very helpful in…

Janine was amazing was very helpful in a very stressful situation thank you so much to her and everyone else that was a part of the process

18. marts 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you Adam for taking time to leave a review. We will ensure that Janine is given the praise and we are glad she helped you through what seems like a stressful process for you.

Bedømt til 5 ud af 5 stjerner

BTL Remortgage.

We were very impressed with how easy it was to contact and deal with Gulrez Khan. He was always very communicative and kept us updated throughout the process managing to arrange completion remarkably quickly despite some complications along the way.
I would definitely recommend him and his team.

13. marts 2026
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Besvarelse fra Russell & Russell Solicitors LLP

We appreciate you taking the time to leave a lovely review and will pass the praise onto Gulrez.
Thank you for using Russell and Russell and if we can assist in the furture please do get in touch.

Bedømt til 1 ud af 5 stjerner

Alex Korko was useless

We used Russell & Russell for house purchase and sale of a property and my issues isn't necessarily with the company as a whole - I just had an awful experience with Alex Korko. Charlotte Cartmel I must say was very helpful when called upon, but she was only there to speak to because Alex never answered his phone.

On the day of receiving the quote, I tried to call Russell & Russell to talk through with them when we'd deciding to go with them (based on price) - but I never managed to get through to anyone even though I'd been allocated Alex. I had to email multiple times asking for Alex to give me a call which he did and was extremely rude and abrupt when speaking to me. He'd advised he was busy in the morning dealing with customers that were completing on that day and they were the priority. This reasoning is absolutely fine, however not at any point did I feel like a priority to Russell and Russell through out the whole process. That was 1 of only 2 phone calls I had with Alex over 10 months...

Fastforward to the end of the process which involved having to chase for simple information rather than being updated in a timely manor - all parties had agreed a completion date, but we didn't exchange contracts until 12pm the day before. Throughout that entire week Alex provided no reassurance or meaningful updates as to what was going on or whether we'd actually be moving house that week. It's an extremely stressful situation and Alex didn't do anything to help - so cannot recommend avoiding his services at all costs.

9. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Russell & Russell Solicitors LLP

Dear Alex
We are sorry that you have had a negative experience with Russell and Russell.
We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department.
Regards, Russell and Russell

Bedømt til 5 ud af 5 stjerner

Best team around

I'm sat in my new house doing this review i didn't think there could be so many obstacles in the way on a new build though Russell and Russell managed to sail through. One of the things that stood out was being kept in the loop at every stage by some of the nicest professional people I've had the pleasure to work with

6. marts 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you for taking the time to leave a review and we hope you are settling in to your new home. We will pass your lovely comments onto the team.

Bedømt til 5 ud af 5 stjerner

Excellent

My experience with my partner has been fantastic and continues to be very positive. The team has been incredibly helpful and supportive. Whenever you call, they respond promptly and are always willing to address any concerns without hesitation. They communicate with respect, professionalism, and reassurance, which makes a big difference. I truly appreciate the excellent support and service they provide.

24. februar 2026
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Besvarelse fra Russell & Russell Solicitors LLP

Thank you for your wonderful review and we will pass your lovely feedback to the team. We are glad we are making the process easier for you with the teams support and assistance.

Bedømt til 1 ud af 5 stjerner

Stole my money and did nothing!!

Hi I used these lawyers for my family case.
They took my money from me stating they would help me do the c100 and pay for it.
Keith bull their head of the department is probably the most incompetent person I’ve met. My application was cancelled 3 weeks after it was put in due to them not paying the fee yet I had paid them in full. For the next few months they kept sending me payment links saying they have been doing work on my case yet i didn’t even have a pending application. So no work was being done and they was lining their pockets. After complaining which took them 3 months for a response they decided the would give me 100 pound compensation or go to the legal ombudsman. I will fight this till the end! Also the last nail in the coffin was they asked me for 145 pounds to be sent over to them when I moved legal firms so they could transfer my file over. No file had existed because my application was never paid for! My new firm uncovered their trail of fraud and deception but they still deny this. So keep away from this firm by reading all the negative comments look like I’m not the first!

20. august 2025
Uopfordret anmeldelse
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Besvarelse fra Russell & Russell Solicitors LLP

We are sorry that you have had a negative experience with Russell and Russell.
We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. As a client of Russell and Russell you have access to our complaints policy, which provides details of how we will address any client dissatisfaction.
Regards, Russell and Russell

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