Order 3 pairs online and was traveling in 48 hours. Mani and her team were so accommodating and helped me get my hands on all three pairs in under 24 hours. She also recommended I try out the other pa... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The exchange and return process on the website is ineffective as the emaik doesn't arrive and I can't contact the provided phone number. Bad experience for me
I ordered trail runners online for my son as a Christmas gift. They arrived the next day which was awsome, but wrong size. ( He has UK size 14 feet) His size was sold out, but Mani from Runners Outle... Se mere
Virksomheden har svaret
The Runners.ae team represents among the highest levels of customer service I have experienced.. I really appreciate all the efforts Mr.Ishaq made to resolve my signing-in ordering issues. And after t... Se mere
4,0
God
330 anmeldelser
Har besvaret 58 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great costumer service
Though the size i have placed my order with runs out, costumer service team did a great work to inform and assist me with selecting another model. Thumbs up!
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Runner's Sports
Hi Reniel , Thanks for the awesome feedback! Our team loved helping you find the right pair when your size ran out. We’re glad we could turn it around fast for you. Look forward to serve you again!
Thank you for choosing Runner's .
Regards
Runner's
Didn’t deliver my order
Runners did not deliver my on shoes, even though while ordering it said my size was available but as soon as I ordered they sent me a mail saying ur size is not availible But they returned my money immediately.
27. december 2025
Besvarelse fra Runner's Sports
Hello Paawni Thank you for sharing this with us. We're really sorry your size showed as available during checkout but turned out to be out of stock. Our products are sold across multiple channels, and sometime while you’re placing an order, another customer completes their purchase first. The system follows a queue process, so the previous order gets the stock.
Our team processed your refund immediately to avoid any delay or inconvenience. We know this experience is frustrating, and we’re working on improving real‑time stock updates so this doesn’t happen again.
Hope to serve you soon with a satisfying experience in near future .
Regards
Runner's
Very nice excilent I am happy with the…
Very nice excilent I am happy with the service…
26. december 2025
Besvarelse fra Runner's Sports
Hi Alamin , thank you for choosing Runner's and your kind words. We’re truly happy to know you had a great experience with us, and we look forward to serving you again soon.
Runner's
Besvarelse fra Runner's Sports
Thank you Jessa for the appreciation and for you choosing us . We look forward to serving more better in future . Runner's
Besvarelse fra Runner's Sports
Hi Harsha Thank you for the wonderful feedback. We’re glad you loved the quality and fast delivery. We look forward to serving you again soon.
Runner's
Had a great experience shopping as Xeesh Rana GYM FREAK
Had a great experience shopping as always, ordering, delivering, Returns all managed professionally and always receiving high quality products.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra Runner's Sports
Thank you! Xeesh“Thank you for your order and your kind words! We’re really glad to hear you always have a great experience with us. Your support means a lot, and we look forward to serving you again soon.”
Runner's
Really amazing customer service
I ordered trail runners online for my son as a Christmas gift. They arrived the next day which was awsome, but wrong size. ( He has UK size 14 feet) His size was sold out, but Mani from Runners Outlet Mall, went out of her way to find a suitable replacement, in the correct width and size, which was at Mirdiff City Center. Even there, the service was outstanding by Brian and Jjhita. We are very impressed with the amazing customer service from everyone we dealt with!
26. december 2025
Uopfordret anmeldelse
Besvarelse fra Runner's Sports
Hi Cindy, thank you for choosing Runner's and for your order. “Your kind words truly mean a lot. We’re so glad we could help you find the right pair for your son, and Mani, Brian, and Jjhita will be thrilled to hear this. We deeply appreciate your support and look forward to serving you again in the future.”
Runner's
Great experience.
This is my third time to purchase in runner's sports and the last was online, but unfortunately, it was refunded due to some stock error. I have received a gift card which I can use again to purchase online or in store. I called the customer care for assistance, and I was assisted immediately. I was very satisfied with the support given. The staff in the store and the customer service were well communicated.
26. december 2025
Uopfordret anmeldelse
Besvarelse fra Runner's Sports
Hi Arjay Thank you so much for sharing your experience!
We’re really glad our team could support you quickly and make things right after the stock issue. It’s great to hear that both our store staff and customer care team communicated well and helped you smoothly through the process. We truly appreciate your loyalty and look forward to serving you again soon!
Regards
Runner's
Very kind and efficient customer…
Very kind and efficient customer service, problem solved immediately, as a customer I can't ask for anything more!
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Runner's Sports
Hi Carlo - thank you for your order and choosing Runner's with this lovely feedback. We’re really happy we could sort things out quickly for you — it means a lot to know you had a smooth experience with us.”
Regards
Runner's
help me to find what I want
help me to find what I want , easy & helpful i’m happy to this experience just 1 call and I get what i want ☻
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Runner's Sports
Hi Zvsz thank you for wonderful appreciation we are so glad to hear about your positive experience with us and you got exactly what you needed. Here’s to even better moments ahead.” Runner's
Satisfied
The product arrived after 2-3 days. Product was in good condition and I am satisfied with my purchase.
27. november 2025
Excellent customer service
1. Good offers to choose from
2. Prompt delivery
3. Clear updates
4. Wanted to exchange for a bigger size. Ms. Mani was so helpful with clear directions and options; Door delivery or visit the showroom. I chose the latter Enrico at the showroom was already expecting me. Exchange done in few minutes.
Handling an issue professionally is a hallmark of excellent customer service.
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Runner's Sports
Hi, Jathin, thank you for choosing Runner’s and for your kind words of appreciation. Your feedback motivates us and prompts us to keep improving and provide best experience for our customers.
Regards
Runner's
They are very helpful with quick answer…
They are very helpful with quick answer by WhatsApp many thanks for every things
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Runner's Sports
Hi Alya thank you! Your feedback means a lot to us and motivates our team to keep delivering excellent service. Thanks again for choosing us!
Misleading Customer's
Order booked online, no feedback and after followup get to know there is no stock hence will need ro process refund or order another product based o a voucher refund.
Then with a broken heart and doubt a customer gets into the process of getting a refund and waits for the money to hit back into the account.
Best part after this also the product continues to remain online for days and appears in the search..
Clear example of a conpany misleading the customer and making them loose on other deals available in the market.
To top it complete waste of time, effort energy, loss of faith in brand and doubt on online purchase process..
Rgds
0551235353
27. oktober 2025
Besvarelse fra Runner's Sports
Hello Navneet
Thank you for placing an order with Runner's . We sincerely apologize for the inconvenience you've experienced with your recent order. We completely understand how disappointing it can be to place an order with excitement, only to find out later that the item is out of stock. This is certainly not the experience we strive to provide for our valued customers.
Currently, we are offering ON shoes at a special sale price for the first time, and due to the overwhelming demand, some orders were impacted before our inventory could sync in real time. Please rest assured that we are actively working to ensure that our listings reflect availability more accurately and in a timely manner.
Regarding your refund, we want to assure you that it has been processed immediately from our end. However, please note that depending on your bank, it may take 5–10 working days for the funds to reflect in your account. We appreciate your patience during this time.
Yes, the item still appears online despite being sold out. This is because other sizes available in the product .
We genuinely value your feedback, as it supports in helping us create a better and more transparent shopping experience. We are committed to earning back your trust and ensuring that your future experiences with Runner's are nothing short of excellent.
If you have any further questions or concerns, please do not hesitate to reach out. Thank you for your understanding, and we look forward to serving you better in the future.
Regards
Runner's
Besvarelse fra Runner's Sports
Dear Arif,
Thank you for your kind words! We are truly delighted to hear that we were able to provide you with a great experience.
Your satisfaction is our top priority, and we look forward to serving you with the same dedication and care in the future.
Regards
Runner's
Quiqup delayed my order claiming the…
Quiqup delayed my order claiming the order missing address details although my order was containing 3 items two was delivered by aramix without any issues but quiqup because they
28. oktober 2025
Besvarelse fra Runner's Sports
Hi Mohamed,
Thank you for your order and for taking the time to share your feedback. We truly appreciate it. Your comments will be shared with our courier partner to help improve their service. Please accept our sincere apologies on their behalf for any inconvenience caused during the delivery process. Regards
Runner's
Website was easy to use
Website was easy to use, feedback on delivery status was prompt
27. oktober 2025
Besvarelse fra Runner's Sports
Hi Kevin, thank you for your order. Your feedback means a lot to us, and we’re glad we could make your experience smooth and hassle-free. If there's anything else we can assist you with, we're always here to help!
Everything is excellent their products
Everything is excellent their products, staff, online website and shops branches.
27. oktober 2025
Besvarelse fra Runner's Sports
Thank you so much, Yaser!
Your kind words truly lifted our spirits. We're grateful for your support and can't wait to keep serving you with the same care and passion.
— Team Runner's 🏃♂️
Jackwolfskin wintr jacket for a great price
I purchased a Jackwolfskin winter jacket. I checked the prices elsewhere and found out that Runner's offered the biggest discount. The delivery was very quick in Dubai (got in 2 days)
26. oktober 2025
Besvarelse fra Runner's Sports
Thank you, Arunjith, for choosing Runner’s!
We’re delighted you found the best deal with us and received your order quickly. It’s always our goal to make your shopping experience smooth and rewarding.
Looking forward to delivering the same great service again soon.
Great Service & turnaround times!
Great Service & turnaround times!! Super Happy, will definitely be a returning customer, with referrals - Thank you!
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Runner's Sports
Thank you, Sade!
We truly appreciate your encouraging feedback. We're committed to maintaining the same level of consistency and care in assisting you in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.