rujoboots.com Anmeldelser 

I’m a self-proclaimed city boy, but have worn boots from different brands over the years. At this time I own four pairs of Rujos and will likely keep buying more as they’re some of the comfiest I’ve had. Last year on Black Friday, I ordered a pair on sale that turned out to be out of stock. A great rep reached out and explained this honestly. They then allowed me to choose another pair and covered the cost increase, which was so kind of them. My oldest pair is still in excellent shape as well. Raving review here. :)

Excellent products, great pricing, and by far the best customer service experience.

I have multiple pairs of Rujo boots and they are great quality and a great value as well. Their service is outstanding too. I had a pair that was slightly too small and was able to exchange them for the correct size at their Dallas showroom. No questions, no hassle... just great service. I recommend Rujo boots to everyone I talk to who has an interest in boots!

I have a couple of pairs of these boots and can not wait to buy another pair. I own Tacovas, Ariat and Lucchese snd these are my favorite by fave. Not only are they great value for money but they have wonderful customer service too. I’m sold.

I'm not new to boots, but I'm relatively new to direct to consumer companies like Rujo. I was a little skeptical at first but my experience with Rujo and their customer service has been nothing but exceptional. Yes, there is a small $12 customer protection package offered, most DTC companies offer this, but this allowed me to return\exchange my boots at no additional cost to get the correct fit as all boot companies have a different fit profile. Rujo has become one of my favorite brands because the quality,comfort and value of the boots is well above par with big box brands. Since value means nothing if quality is lacking, I appreciate this company doesn't offer prints and the exotic boots I've received have been outstanding. There has only been one pair I wasn't happy with and my email was answered within hours, not days, with instructions and a QR code for return. Thank you for the excellent customer service! Keep up the great work

We ordered 2 pairs of Rujo Boots on a Thursday evening and the boots arrived Wednesday morning. Beautiful and fit perfect out of the box. For the price point, service, and quality of the boots would definitely recommend. Will purchase again.

The boot quality is some of the best put there and the prices are some of the best out there when it comes to handcrafted western boots!

I own six pairs of Rujo boots. They are all quality built boots and comfortable. The customer service is second to none. When it came to an exchange, no hesitation and initiated even before I sent the old boots back. I highly recommend Rujo boots.

Strong support, first boots that fit without jumping lots of sizes. One of the few with 7-toe at a good price!

Phenomenal company, amazing quality boots!
I have 16 pairs of Rujos. When youre looking for exotics, you can't beat these guys on price

Quality, value, communication, along with customer service is top notice! Been about a year and I am 10 boots in. I look forward to their new products in the near future.

If you don’t own a pair of Rujo by now then you’re behind the curve. I have multiple pairs of Rujo boots and no complaints. Great quality boots, sharp looking, comfortable, and the amount of sales they run is convenient. 10/10 for me.

I've owned different boots from many different boot manufacturers. I now have 15 pair of Rujos. And my closet only has three pairs of those other manufacturers boots... Some of those are very high-end and I still go to my Rujos daily. Their styling is amazing, their quality is top notch, they're fit and finish is great, and I've never experienced customer service quite like them. If I could give them six stars, I would. I also play music and it is amazing how many folks come up and comment on my boots in a positive fashion every time I am on stage. Rujo for life.

Rujo boots are by far the best boot on the market for the price. They are comfortable and I can where them all day with no problems. There Customer Service is fantastic.

Great boots and great deals. Made with quality materials and leathers, one of the best fitting boots I’ve ever put on.

I own 5 pairs of boots from Rujo. 2 pair of Tate's Mad Goat, a pair of Canyon Black suede, The Zeke Bronze Python and The Marcus Slate Grey/Blue Teju Lizard. The quality of the hides and the workmanship are top notch. Each pair is outstanding in it's own way. The Company is constantly running sales making their premium products very affordable. Ordering on-line is easy. The customer service is outstanding. Whenever a problem arises it is solved quickly and to the customers satisfaction. I can't recommend Rujo Boots strongly enough.

Boots are on point and what can I say about the customer service, they’re second to none. Definitely recommend to everyone men and women. My family all have at least one pair of Rujos!!

Rujo boots are comfortable, high quality, and a great value. I have somewhere in the area of 15 pair from them. Sales are frequent which drives the value proposition even higher. There is something for everyone there.

Love all their boots! Good quality at a fair price. Excellent customer service on exchanges as well. Five stars!

Buyer beware. They will offer you a discount as a first time client and then as soon as you accept that, they will no longer let you return products. Store credit only.

Absolutely diabolical customer experience. The new CEO Jim Loden claims he has made the experience much better and they care about the client. Looks to me like they are trapping you into spending money with them. I will absolutely never do business with them again.

Edit: after a few email exchanges with the CEO I’m even more cemented in the fact, that this is a predatory company, trying to pry every dollar they can out of you with smoke and mirrors.

If you have to trick people into spending money, did you really have a value proposition at all? Or are you another scammer slinging crap and trapping people.

Lots of other companies out there in Texas that actually stand behind their product and are happy to refund for you when needed.

Good luck, Jim! Cheap scammer