I had a problem with the delivery; FedEx delivered to the wrong address! I called RugStudio; not ONLY did a person pick up the phone, but she was able to pull up my order and said that they would shi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Buyers beware: I have taken RugStudio to small claims court to get full refund and free return label! The rug I received was “item not as described” long story short RugStudio takes no accountability... Se mere
I bought a Karastan smartstrand euphoria rug because I thought it would be durable. However strands of fiber are coming out. And I dont mean fuzz I mean whole strands. I can pull continuous rows... Se mere
Virksomheden har svaret
I love this company! They have the best selection and provide a great way to narrow down the options by color, style, etc. And, once that's done and my choices are fairly well narrowed, but I still... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
Kontaktoplysninger
12719 Cimarron Path, 78249, San Antonio, USA
- 800-796-8890
- Service@RugStudio.com
- rugstudio.com
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All around good company
Great service, chat system works well and rugs are good quality.
Would love to be able to see the rugs …
Would love to be able to see the rugs in a room setting - love the choices!
I have ordered from RugStudio many …
I have ordered from RugStudio many times. The product is always as advertised and the shipping time is extremely efficient.
Was disappointed when I could not …
Was disappointed when I could not receive the 20% off that I thought I could. I ordered this time, but last time I went through J C PENNY and they placed a somewhat larger order on items for us.
Karla was quite nice to deal with and we are appreciative.
MR W
So far so good
RugStudio was great responding very …
RugStudio was great responding very quickly to an inquiry I had regarding the direction of a rug pattern. Their customer service is very helpful and professional.
My experience was very enjoyable and …
My experience was very enjoyable and everyone that helped me was very informative and very helpful with what ever questions I had.
Cheapest prices on the internet
Cheapest prices on the internet. I checked everywhere and they are the cheapest.
I am ordering for the third time in the …
I am ordering for the third time in the past month. The two rugs I've received have been quality and they look beautiful. Customer Service has been good, too.
Carries hard to find sizes
I have used Rug Studio for my last 2 …
I have used Rug Studio for my last 2 large area rugs. They have the best selection at the best price. Great customer service!
Very good customer service!
We have spent hours enjoying your site …
We have spent hours enjoying your site and appreciate the quality brand rugs available at reasonable prices.
I have nothing but wonderful things to …
I have nothing but wonderful things to say about Rug Studio and their products. The customer service is amazing and the rugs prices are extremely competitive. I'm so glad I found this site!
Satisfied customer multiple times!
I have never been disappointed with any of my purchases from Rug Studio!
I particularly love the Trans-Ocean collection for my beach home.
This site is wonderful
This site is wonderful. It has a lot of options to narrow down the size, shape, style, color and other preferences that you may have so that you don't have to look at so many other rugs that you aren't interested in purchasing. It's got so many beautiful rugs so it's taken me a while to choose. I can't wait to receive my rugs!
very helpful chatting with the customer …
very helpful chatting with the customer service
Site is easy to navigate
Site is easy to navigate. Online chat team very responsive. Prices are competitive.
Great selection of rugs for very …
Great selection of rugs for very reasonable prices!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








